Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Detalhes da empresa
Escrito pela empresa
Fox & Fern is a small family-run business based on the Essex and Suffolk border, specialising in handcrafted solid oak homeware and personalised gifts. Every item is carefully handmade by us using sustainably sourced oak, with a focus on quality, craftsmanship and timeless design. What makes Fox & Fern unique is the care and attention that goes into every single order. From personalised chopping boards and serving trays to our popular Velvetiser stations and hot chocolate organisers, each piece is designed to be both beautiful and practical for everyday living. We believe handmade products should not only look lovely in your home, but also last for years to come. As a small business, customer experience means everything to us. We take pride in offering a personal service, answering questions quickly and helping customers find the perfect piece for their home or as a meaningful gift. Every order is carefully packaged and made with genuine care and attention. We are incredibly grateful for every order, review and recommendation. Supporting Fox & Fern means supporting handmade craftsmanship and a small family business that truly cares about what we create and the people we make it for.
Informações de contato
Reino Unido
- www.foxandfernbysian.co.uk
4,6
Excelente
18 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service, I wanted something slightly different and Sian did it without any problems. The service was great and my product is wonderful. I would highly recommend.
9 de maio de 2026
I would definitely recommend buying from this company
I would definitely recommend buying from this company and checking their products out. I was thrilled with how fast the delivery was, and how well they were packaged. The products I ordered came in a really good condition. At first I thought they were a little expensive however when I got them I thought they were absolutely worth the money! I would definitely recommend you checking out this company and trying their excellent products which also have really beautiful designs.
29 de abril de 2026
Resposta da Foxandfernbysian
Thank you so much for such a lovely review, Mrs Andrews. Reading messages like this honestly means the world to us.
I’m so happy to hear you were pleased with everything, especially the delivery, packaging and quality of your order. We put a lot of care into every piece, so it’s really special to know it was appreciated.
Thank you again for taking the time to leave such kind words and for supporting our small business. It truly means more than you know.
Sian x
Very pleased with my purchase
Very pleased with my purchase. Arrived quickly. Quality to last for years to come.
24 de abril de 2026
Resposta da Foxandfernbysian
Thank you so much for your lovely review. I’m so pleased you were happy with your purchase and the quality of your order.
Thank you again for supporting our small business.
Sian x
I am very pleased with our velvetiser…
I am very pleased with our velvetiser station. Looks really good & excellent quality
10 de abril de 2026
Resposta da Foxandfernbysian
Thank you so much, Mark. I’m so pleased you’re happy with your Velvetiser station and the quality of it.
Really appreciate your support.
Sian x
It was such a pleasure to buy off Fox…
It was such a pleasure to buy off Fox and Fern by Sian. Sian answered any questions I had re her lovely products. I will definitely be purchasing more of her lovely gifts.
23 de março de 2026
Resposta da Foxandfernbysian
Thank you so much for your lovely words. It was such a pleasure chatting with you and I’m so happy you love your order.
Thank you again for supporting my small business. I look forward to making something for you again in the future.
Sian x
Great Website
Great website I was given a first purchase discount and the item was gorgeous!
17 de março de 2026
Resposta da Foxandfernbysian
Thank you so much for your lovely review. I’m so pleased you loved your item and were happy with your first order experience.
Really appreciate your support.
Sian x
Lovely drink station
Our velvetiser drinks station arrived faster than expected, it was well packaged. The drinks station is fantastic quality and all items fit perfectly. There's also a channel that fits the power cable to keep it nice and tidy. Takes up less space than expected. Really pleased and would recommend buying one. Would make a great gift.
17 de março de 2026
Resposta da Foxandfernbysian
Thank you so much for your lovely review. I’m so pleased you were happy with the quality of your Velvetiser station and all the little details, including the cable channel design.
It’s wonderful to hear it exceeded expectations and fits so nicely in your space. Thank you again for your support and recommendation.
Sian x
Velvetiser board
I fell in love with this when it popped up on my feed. When it arrived ut was much better than I had anticipated, it has pride of place on my worktop and it shows off my velvetiser perfectly.
17 de março de 2026
Resposta da Foxandfernbysian
Thank you so much for your lovely review. I’m so happy to hear you loved it even more once it arrived and that it has pride of place on your worktop.
It means such a lot knowing it shows off your Velvetiser so perfectly.
Sian x
Resposta da Foxandfernbysian
Thank you so much for your lovely review. I’m so pleased you were happy with the craftsmanship and your order overall.
Really appreciate your support.
Sian x
Quality items
I’ve bought two items from here extremely happy with both purchases, one is a personalised hot chocolate sachets stand and one for a velvetiser and cups!
16 de março de 2026
Outstanding Service From Fox and Fern
I accidentally ordered the wrong Board for the Hotel Chocolat Velvetiser, and Sian at Fox & Fern went absolutely above and beyond to help me sort it out. She didn’t just fix the issue – she handled everything with kindness, patience, and genuine care.
It’s rare to find customer service this thoughtful. Sian made the whole experience stress‑free and turned a simple mistake into a reminder of how brilliant this company is.
Thank you, Sian, for your exceptional support, and I’ll definitely be returning as a customer.
10 de março de 2026
Avaliação não solicitada
Absolutely Beautiful!
It's difficult to know where to start my review of Foxandfernbysian.
I came across this family run business by chance and fell in love with items Sian and makes. My mum is currently very poorly and is living with me, I contacted Sian who immediately responded and was able to help me immediately.
I actually ordered this gorgeous oak Velvetiser station for my mum to enjoy her favourite cup of hot chocolate without having to riffle through the cupboard looking for her favourite.
Due to my mum's condition Sian immediately offered to make my station and get it posted to us as soon as possible. It arrived so quickly i will ve forever grateful for her amazing gesture and understanding.
It looks amazing i must say!
I would not hesitate to recommend Fox&Fern and the beautiful hand made wooden items for the home.
Please buy with complete confidence!.
6 de março de 2026
Avaliação não solicitada
Resposta da Foxandfernbysian
Thank you so much for such a heartfelt and beautiful review. Your words truly mean more than I can say.
I’m so glad I could help in a small way and that your mum is able to enjoy her favourite hot chocolates a little more easily. It was an absolute pleasure to make this for you both, and I’m so happy to hear you love how it looks too.
Thank you again for your kindness, support and recommendation. Sending lots of love to you and your mum.
Sian x
Just on 20 Dec
Just on 20 Dec, 2025
5 out of 5 stars
I am absolutely over the moon with this product. Beautifully crafted and packaged, wonderful quality, communication was excellent. I would highly recommend this seller.
5 de janeiro de 2026
Avaliação não solicitada
Beautiful wooden products
Sian made me a personalised oak holder for my Hotel Chocolat Velvetiser and chocolate sachets.
It is beautiful, I couldn’t wait to organise it when it arrived a few hours ago.
The little thank you cards in the order were a lovely touch.
I will be ordering from her again in the future as I know her products are to a high standard and very good quality.
25 de setembro de 2025
Avaliação não solicitada
Excellent
Product arrived on time, a lovely piece of wood beautifully personalised. Will be ordering from them again.
18 de setembro de 2025
Avaliação não solicitada
Amazing product
Sian was lovely to deal with and made a beautiful hand sculpted wood Velvetiser sachet holder for my wife’s Xmas… the personalised message on it is amazing too. Highly recommended
19 de outubro de 2024
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.