Foxy Hair Extensions Avaliações 

1.246
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered some colour samples first which helped me choose some shades. I do love the silver it is like an icy white with a silver grey highlight. The hair feels really good quality and not overly packa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love my hair thanks to Sophie T - full head refit feels fantastic and the refreshed root highlights really refresh my look. THANK YOU Sophie!

Avaliado com 3 de um total de 5 estrelas

I’ve been using these hair extensions for years and had no trouble but this past year things have changed Iam using the right products and trying to not use any heat products regularly so they last lo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Bought foxy hair, 5 pks and 3 x pls are faulty, yet customer service are trying to blame the way they where put in. NOTHING TO DO WITH THAT. THEY ARE FAULTY ,and you should either refund or send... Ver mais

Detalhes da empresa

  1. Fornecedor de Extensões Capilares
  2. Técnico em Extensão Capilar
  3. Loja de produtos para cabelo
  4. Cabeleireiro

Escrito pela empresa

Foxy Hair Extensions have been established for over 15 years and supply many of the UK's leading salon chains with professional hair extensions catering for all budgets. We stock Pre Bonded Flat Tip Hair Extensions, Pre Bonded Stick Tip Hair Extensions, Nano Hair Extensions, Hair Wefts, Tape Hair Extensions and Clip In Hair Extensions, as-well as stocking all of the equipment and accessories to successfully install your clients hair extensions. Our own brand of Hair Extension Aftercare products help to care your clients new hair, ensuring the lifespan of the hair will be successfully met. Alongside this, Foxy Hair Extensions also host regular accredited training courses for people wishing to set up their own hair extension business and train in various training methods. Our salon and retail store in the Metrocentre, Gateshead offers a full hair extension fitting service and retails Clip in Extensions, with free colour matching which is available exclusively in store. If your local to Gateshead or Newcastle Upon Tyne, pop in for a chat and a cuppa with our friendly team for advice on permanent or clip in hair extensions. We offer payment methods via your credit or debit card or flexible payment terms via either Clearpay or Klarna. All of these options are available both for online or in store purchases.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(1.246)

4 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I ordered for next day delivery and…

I ordered for next day delivery and apparently I was over the time to receive this. Surely if that’s the case you should not take the £10 delivery charge. This is the second time this has happened

10 de novembro de 2022
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

Hi Zara, im sorry you've not been 100% happy with your experience with Foxy Hair. We do try to detail the cut off point for daily order dispatch of 2pm as clear as we possible can. On every product page we have a count down timer showing how long you have left to order for same day dispatch, this usually catches peoples attention. Just for future reference, if you order past 2pm, your order will go out on the delivery service requested the next working day. This is because we have a set time for postal collections daily so we do unfortunately have to put a cut off point in place. If you need any further assistance please feel free to contact our customer service team at info@foxyhairextensions.net

Avaliado com 5 de um total de 5 estrelas

Second purchase

This is my second purchase, i always have such a wonderful experience from customer service to hair quality , after 4 months the russian/mongolian hair is still in excellent condition with minimal shedding and minimal length loss but the indian hair started thinning out and could not be reused , however this is not a downside the lifespan of the hair matches the website description , everything they claim about their hair is very accurate and you cannot beat the price!

4 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

Beautiful hair fantastic price

Ordered before 2pm to guarantee next day delivery which I got. Kept well informed of journey of package. Hair is beautiful. Soft, silky extensions well packaged and a great price too. I will be using Foxy in future. Thank you x

1 de novembro de 2022
Avaliado com 1 de um total de 5 estrelas

Hair is terrible

Hair is terrible. I have to brush them every half hour and the hair breaks off an they now look thin and straggly. Definitely will be going back to prestige

1 de setembro de 2022
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

Hi Colleen, i'm really sorry to hear this, have you contacted our sales team regarding your concerns? we are always happy to help. They can be reached at info@foxyhairextensions.net x

Avaliado com 2 de um total de 5 estrelas

I switched to these as my current…

I switched to these as my current provider I used were out of stock and if I’m honest I wish I never wasted my money, I take care of my extensions as I’ve had them for years but the ends on these specific ones feel like straw! When you brush your hands through your hair and get to ends it feels awful. I’ve had them one month and getting out the shower after washing them seems almost impossible to brush, they become so easily matted. Personally I wouldn’t recommend and wouldn’t but from here again

30 de setembro de 2022
Avaliação não solicitada
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

Hi Kaycee, we are sorry to hear of your feedback.
We cant seem to see any correspondence from yourself in regards to this order which was placed in July. Please always feel free to reach out to our customer service team should you ever require any assistance, we are always happy to help.
We do recommend the use of the correct aftercare products as non hair extension products can cause extensions to dry out.
At this point we would recommend to make sure you've scheduled your regular trim in with your hair stylist and the use of a deep repair treatment alongside some Argan Oil, if not doing so already should be incorporated into your aftercare routine.
I hope this advice helps x

Avaliado com 5 de um total de 5 estrelas

All round excellence

Fantastic hair quality, as always. Super soft and the best colour range! Staff always happy to help with enquiries or offer advice wether via email or Instagram. Customer for 4+ years now!

9 de setembro de 2022
Avaliado com 5 de um total de 5 estrelas

Simply the best !!

Fantastic quality hair at a very reasonable price, I have tried many others and am convinced that Foxy are unbeatable, this quality of hair comes at a much higher price with all other extension providers out there.

1 de setembro de 2022
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

Thank you so much for your feedback Carol :)

Avaliado com 5 de um total de 5 estrelas

Luxury hair , high st price , happy customer 😀

Excellent service, fabulous hair extensions which really do last. I get 5 months out of my wefts which I have sewn in. The hair is really is really luxurious and authentic.
The only place I go!!!!

10 de setembro de 2022
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

Thank you Lynn, much appreciated x

Avaliado com 4 de um total de 5 estrelas

The hair is good quality but the…

The hair is good quality but the delivery took a long time and also you nees ekstra glue to make the hair stay in your head.

7 de setembro de 2022
logotipo da Foxy Hair Extensions

Resposta da Foxy Hair Extensions

Hi Mila, thank you for your feedback. As we are a uk based site, international delivery can sometimes take a little while to arrive. I do apologise for your wait.
My team have dropped you a quick message offering some guidance as we see you purchased a heat connector and some additional keratin alongside your stick tipped extensions. The stick tipped extensions aren't designed to be added as a heated method, they are for use with rings. If you are wanting to heat seal the extensions then you would require our flat tipped extensions. I hope this helps and thank you for your custom x

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