Received great customer service at Frazer Hart in Solihull. All staff were helpful, friendly & polite, not to mention keely went out of her way to find me a timepiece. I had already purchased a be... Ver mais
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Received great customer service at Frazer Hart in Solihull. All staff were helpful, friendly & polite, not to mention keely went out of her way to find me a timepiece. I had already purchased a be... Ver mais
A empresa respondeu
We have been visiting the Plymouth store for the last 17 yrs and alway had a lovely welcome. Susan has alway managed to find the perfect piece of jewellery for the right occasion. Alway a nice expe... Ver mais
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My wife and I bought a couple of items from your Queensgate store in Peterborough, and we received excellent service. I no longer browse your window displays because, within seconds, a member of your... Ver mais
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Olga is amazing, we felt relaxed every time we visited, she was patient and helpful. We are delighted with our rings and that is primarily because of Olga's time and effort with us, helping us choose... Ver mais
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Escrito pela empresa
Fraser Hart is one of the UK’s leading jewellers with 25 shops nationwide. We have a rich history within the jewellery industry spanning over eighty years and are the perfect shopping destination for luxury watches, diamonds, jewellery and gifting. Having begun as a family business, we are proud to maintain a strong family ethos within our company.
At Fraser Hart we continue to invest our resources into enhancing our stores' environments with elegance, warmth and accessible luxury to ensure a special experience for all of our valued customers.
Our staff are expertly trained in fine jewellery, diamonds, bridal and luxury watches, and are ready to assist you every step of the way.
We are especially proud of our incredibly experienced luxury watch buying team who maintain long-established relationships with our brands like OMEGA, TAG Heuer, Longines, Gucci, TUDOR, Breitling and more to bring you the most exclusive timepieces around.
At Fraser Hart we are also expertly-trained diamond specialists and are privileged to have been part of many happy engagement stories.
Customers can chose to shop with us through any of our stores, or online at Fraserhart.co.uk
Our customer service team would be delighted to assist with any queries regarding our stores, products or orders. To contact us, please email sales.team@fraserhart.co.uk
Queen Street, G1 3ED, Glasgow, Reino Unido
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
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My Partner Julian and myself went back to Meadow Hall to pick up our rings , we were greeted by Victoria, so warm and friendly fabulous service again Victoria makes you feel special and she is very knowledgeable , a real credit to your store, truly amazing I would definitely recommend your shop

Resposta de Fraser Hart
Bought my wedding ring today with Susan, she was so helpful and lovely. It was a very positive experience. Thank you Susan!

Resposta de Fraser Hart
We have been visiting the Plymouth store for the last 17 yrs and alway had a lovely welcome.
Susan has alway managed to find the perfect piece of jewellery for the right occasion.
Alway a nice experience in store thank you for your years of excellent service

Resposta de Fraser Hart
Thank you Rod, Fraser Hart Leeds, for your friendly and helpful service today.
Rob was very helpful and took time and care with us when choosing my watch in store. Helped us a lot with the specifications and questions too.
Many thanks! Greet service in store

Resposta de Fraser Hart
Received great customer service at Frazer Hart in Solihull.
All staff were helpful, friendly & polite, not to mention keely went out of her way to find me a timepiece.
I had already purchased a beautiful ring from a lovely male member of staff,which is why I returned to the same store.
I am hoping to return to purchase gold hoops soon

Resposta de Fraser Hart
Staff here were helpful, responsive and careful to make sure that you received good service. The quality of my purchase was very good.

Resposta de Fraser Hart
Ethan at the Bromley branch was helpful and I think realised i was in a bit of a rush. He showed me the earrings and I selected the pair for my wife before paying fuss free. He also answered a query I had about a watch and I will hopefully return with that next tile I am in Bromley.

Resposta de Fraser Hart
Bluewater store was a great help and excellent customer service by a young lady, blonde (so sorry I can't remember her name) but she was so great. We did purchase online after but only because of her :)

Resposta de Fraser Hart
Ian in the metro centre store was absolutely fantastic so friendly and customer service was phenomenal, I had no intentions of buying anything when I was window shopping, just shows how important it is to be friendly, came out with a beautiful watch!

Resposta de Fraser Hart
My wife wanted a new watch for her retirement. We went to Fraser Hart as I bought a watch from them last year. Ciara was so knowledgable about the full range of products we were offered. There was no pressure just honest advice. We eventually walked away with the perfect timepiece. Thanks to Craig the manager and especially Ciara it was a pleasant
experience. Karen & Mark

Resposta de Fraser Hart
I am a returning customer, has been a nice experience honestly. Alisha was very informative and would check if she did not know something. She did take her time and let us decide what we wanted.

Resposta de Fraser Hart
Excellent service from a fellow watch enthusiast. Friendly and definitely not pushy.

Resposta de Fraser Hart
The kindness and patience of Sofia has made a huge difference. She listened to us and recommended a fantastic gift for both myself and my dad. The selection was diverse and beautiful, but Sofia's expertise guided us. On the plus, Sofia also speaks Italian!

Resposta de Fraser Hart
Apart from the excellent staff, I always find what I’m looking for, which is good quality products at competitive prices.

Resposta de Fraser Hart
We visited the Cambridge store to buy wedding rings and it was such a stress-free experience. The staff were fantastic. So friendly and keen to help. It was a really relaxing, low pressure and fun morning. The rings we ordered came in really quickly too.

Resposta de Fraser Hart
It's always a pleasure to visit Fraser hart and being welcomed in by the shop assistant who are always friendly and courteous wether im purchasing or just browsing it's by far my favourite place to shop for my watches as your all doing a brilliant job

Resposta de Fraser Hart
Hi shirley and your colleagues. Yes as always a great visit to fraser heart. As usual we, Margaret and Dennis are welcomed everytime. So much help in choosing our products which during the last few months since visiting in the metrocentre. Our wedding rings, and other jewellery. Well done to all. Big thank you.

Resposta de Fraser Hart
Olga is amazing, we felt relaxed every time we visited, she was patient and helpful. We are delighted with our rings and that is primarily because of Olga's time and effort with us, helping us choose the right rings that went together. The tea and coffee are an added bonus, as is the fact that they are dog friendly!

Resposta de Fraser Hart
Very friendly and helpful staff at the Cheapside branch. Cagla took good care to guide me patiently through various options for a first time ring buyer.

Resposta de Fraser Hart
Gateshead (metro centre) store immediately looked after by Ian and a colleague purchase was so easy and complimentary clean of some jewellery previously bought in store. We have become repeat customers without really thinking about it/realising....they must be doing something right!

Resposta de Fraser Hart
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