Elis was a great help today. Ive always found all the advisors very prompt in answering, succinct in their reponses and never cut you off if youre delayed because of the phone ringing or other distr... Ver mais
A empresa respondeu
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Elis was a great help today. Ive always found all the advisors very prompt in answering, succinct in their reponses and never cut you off if youre delayed because of the phone ringing or other distr... Ver mais
A empresa respondeu
Really great payroll system coupled with a great workplace pension scheme. Good AI support via chat with even better, and very swift, human support if you have any problems (kudos Cristine!) Fanta... Ver mais
A empresa respondeu
I’ve been using Collegia FreePayroll for my small business, and the experience has been outstanding. Whenever I ran into issues (e.g. during the December‑January payroll cycle), the support team res... Ver mais
A empresa respondeu
I just wanted to share how impressed I’ve been with Collegia. I was initially a little anxious about transferring five businesses across, but the software made the whole process really straightfor... Ver mais
A empresa respondeu
Collegia FreePayroll: a free, cloud-based payroll software that is easy to use and leverages ChatGPT to support customers in over 100 languages. Effortlessly handle payroll, pensions Auto Enrolment, HMRC tax reporting, and more. Run Payroll, submit FPS and EPS, close periods, and track all Auto Enrolment tasks with our feature-rich platform. Simplify your payroll process with FreePayroll today - FOR FREE regardless of the number of payslips. The digital and free HMRC-recognised payroll software of the UK!
Buxton Court, 3 West Way, OX2 0JB, Oxford, Reino Unido
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Very pleased with the service when I had issues.
Also easy

Resposta da Collegia FreePayroll

Resposta da Collegia FreePayroll
Fantastic customer service! Got into a big muddle by entering some dates wrong and Eduardo walked me through the process of putting it right. Phewph!

Resposta da Collegia FreePayroll
Haven't started using the platform yet. But the online support team are really helpful! Especially Riccardo, answered all my questions which some of them I can actually googled myself :P
Anyway will try out this free platform, though will be requested to sign up the pension scheme as well, Seems still worth to give it a try?
And the platform allowed us to do the payroll by using basic rate while some software will have to use hourly rate.
Will give an update after using it.

Resposta da Collegia FreePayroll
The customer service and support from Riccardo has been responsive and personable. Thanks for the good service at Collegia for the free payroll solution

Resposta da Collegia FreePayroll
Great free payroll offering - which has been so nice to use for my small startup business with 1 employee.
Whilst there is a lot to learn about payroll and getting PAYE setup with HMRC, this platform does make things easy and breaks everything down into easy steps, and prevents you going too far wrong.
Also the team on the live-chat are exceptional! I have had very quick responses and detailed support given to me which is absolutely incredible as I would have really struggled without them.
Legends! Thanks for offering this free service to small businesses like mine.

Resposta da Collegia FreePayroll
It is a free platform, with some of the best customer service advisors I have ever come across. Always so happy to help and take on board feedback. The platform is ever evolving and continues to get better and better. Eduardo, Gian and Riccardo are always so help to help and keen to understand your queries. Honestly, far superior to other paid services.

Resposta da Collegia FreePayroll
the online support is superb, very prompt and expertly provided

Resposta da Collegia FreePayroll
Super impressed with Freepayroll - the set up was very quick and the support has been great. Everything is simple and easy to use and I would recommend to anyone!

Resposta da Collegia FreePayroll
Few issues setting it up but the support have been spot on, the fact you can’t delay pension contributions for the first 3 months is frustrating as I run a business in a high volume of staff turnover sector but we shall see
Hopefully going forward things will settle down

Resposta da Collegia FreePayroll
I have been looking for a free payroll provider for some time when I came across Collegia's FreePayroll. The software is simple and easy to use and provides me with just what I need (especially with Pensions taken care of too), and the customer service through the chat function is even better. Everyone is very willing to help, especially Eduardo and Riccardo who I have been dealing with, even staying late after the chat times finish to help me with a problem I had so I could run payroll on time. I just ran my first payroll on FreePayroll today, and it went better than I could have imagined, and much better than what I had previously on MoneySoft!

Resposta da Collegia FreePayroll
I'm new to Freepayroll. The initial set up was easy. I identified an issue prior to running my first pay roll. Contacted support through chat. The AI assistant was good but couldn't resolve the issue. Chat was transferred to the live support team. Issue resolved immediately. Great support!

Resposta da Collegia FreePayroll
I had some issues setting up my payroll and the team was SO helpful!!! They took plenty of time and went through everything slowly until it got sorted. Thank you! Definitely recommend!

Resposta da Collegia FreePayroll
Amazing service, so easy to use and have used the on line chat facility twice now and on both occasions so efficient. For a free service - spot on !! thank you

Resposta da Collegia FreePayroll

Resposta da Collegia FreePayroll
As I replacement for a previous paid option this has been very easy to use and the help is quickly available if needed. Would recommend fully.

Resposta da Collegia FreePayroll
This payroll program has really helped me find my feet again with payroll, after the previous company I had used for a long time let me down badly, twice. They are always quick and helpful to sort out any issues I have & are really patient in ensuring I have understood exactly what I need to do. No problem seems to large or small for them. I have been really impressed by the helpful transition to a totally different style of completing payroll. It also automatically completes returns for HMRC. And it's free :-)

Resposta da Collegia FreePayroll
Great, intuitive softeare with an excellent support team to back it up! Not just for startups or small businesses, i don't know why you would move away from this software as you scale! Thank you to amazing support team Riccardo, Eduardo etc - You are amazing. Please keep up the great work.

Resposta da Collegia FreePayroll
I've been using FreePayroll and I'm genuinely impressed. The app offers a straightforward and hassle-free experience that makes managing payroll a breeze. If you're looking for a hassle-free way to manage your payroll, definitely give it a go!

Resposta da Collegia FreePayroll
The time always have time for every enquire and really patient.

Resposta da Collegia FreePayroll
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