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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had the pleasure of dealing with a sales assistant from fresh motors called Kieran. Couldn’t say a bad word about the bloke, very well mannered, easy to speak to and very efficient in his service.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ive been coming to FreshMotors for a few years now and have always found the staff to be extremely professional, helpful and friendly. I have two cars which FreshMotors service on a regular basis giv... Ver mais

Avaliado com 5 de um total de 5 estrelas

Warranty claim was faultless well worth the extra cost. Mot and service was a breeze, just dropped the car off job done. Great customer service. Great experience from purchasing to first mot and serv... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found purchasing a used car from FRESH Motors a pleasing and trouble free experience. The purchase was made online after being shown a walk-round video and the car was delivered to my door. My old c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. Mecânica de Carros

Escrito pela empresa

We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

304 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We had the pleasure of dealing with a…

We had the pleasure of dealing with a sales assistant from fresh motors called Kieran. Couldn’t say a bad word about the bloke, very well mannered, easy to speak to and very efficient in his service. Would highly recommend this garage and Kieran as an employee!

18 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ive been coming to FreshMotors for a…

Ive been coming to FreshMotors for a few years now and have always found the staff to be extremely professional, helpful and friendly. I have two cars which FreshMotors service on a regular basis giving me reassurance and peace of mind that my cars run smoothly. I've had many car related questions and Ive always found their knowledge and advice to be exceptional. No question is too much trouble for them. The booking system is so straightforward, either email, messaging or just a quick phone call and your car is all booked in. More important their coffee is amazing. Jim Macdonald

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time I have used online purchasing.

First time I have used online purchasing. Adam Moss was friendly to talk with. Detailed explanation of services available. Responded quickly to email questions. Deal done. Delivery arranged. Happened on the day. Clive the driver was excellent.

25 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I found purchasing a used car from…Fresh Motors review

I found purchasing a used car from FRESH Motors a pleasing and trouble free experience. The purchase was made online after being shown a walk-round video and the car was delivered to my door. My old car was taken away on a part exchange basis. Communication between myself and the salesman was excellent. He was both polite and professional making my purchase a seamless transaction. I would therefore recommend buying a vehicle from FRESH MOTORS any day.

31 de março de 2026
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Hello Roy,

thankyou for your review based on your recent purchasing experience with us here at Fresh!

We hope that you and your partner thoroughly enjoy life in the EV world and we hope to be able to work with you again in the future!

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Review

Buying a car from Fresh Motors was very easy and stress free. As this was the first car I was buying I didn’t know what to expect but everything was very straightforward and a great experience. Kieran was very helpful, explained a lot about the car and was great at replying to my emails with any questions I had. I would definitely recommend them.

14 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

MOT Today.

I had a MOT done today. It was done while I waited. They have a clean comfortable waiting area where I was offered a drink. I had to wait the minimum time it takes to complete. I just trust this garage.

17 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company, easy to deal with nice and clean show room, everyone was very friendly, straight forward love the car I brought thank you

9 de março de 2026
logotipo da Fresh Motors

Resposta da Fresh Motors

Hello Crystal,

thank you for your 5* review based on your recent purchasing experience here at Fresh.

We all hope that the new Kuga treats you extremely well and good luck to the little man in his football academy too!

If we can be of any assistance in the future, please do not hesitate to ask.

Kind regards,

Kieran Alzate
Senior Sales Executive

Avaliado com 4 de um total de 5 estrelas

Efficient

Efficient , friendly staff. A good selection of cars.
Made our purchase with Kieran. Very knowledgeable. Timescale on picking up the new car was slightly longer than o hoped but this was due to staffing issues not the car.
Would definitely recommend.

9 de março de 2026
Avaliado com 4 de um total de 5 estrelas

The Service & Sales departments were…

The Service & Sales departments were both excellent.
The vehicles offered for sale are all of a very good standard& I would thoroughly recommend thsi garage to anyone requiring a service or looking to purchase a vehicle.

11 de março de 2026
Avaliação não solicitada
logotipo da Fresh Motors

Resposta da Fresh Motors

Hello Keith,

thank you for your review based on your experience with us here at Fresh!

We hope that after a couple of days with the car, that you are enjoying it to the fullest.

I am sorry to hear that you didn't find the handover to your standards, if you feel there is anything in the car that you don't quite understand, please feel free to call or pop in, we do always ask if you need a hand before you head off, as I remember helping you with your bluetooth before leaving site.

Hopefully we will see you soon when you come to collect the parcel shelf that we are sourcing and we can run through any questions that you may have then!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

Go to Fresh Motors!

Went and viewed a car on a Saturday, all staff were friendly and helpful. Went away to have a think and came back Sunday to test drive. Again staff were brilliant and handed me the keys without any problems. I put down a deposit and within 3 days the car was fully valeted and had a lovely ceramic coat applied making it look amazing.

Kieran handled the sale/paperwork and was a pleasure to deal with so thank you for that. Would recommend to anyone looking to buy a car to pop down and have a look round Fresh Motors.

4 de março de 2026
logotipo da Fresh Motors

Resposta da Fresh Motors

Hello Matthew,

thank you so much for leaving such an in-depth 5* review, it sounds like you are over the moon with your purchase and I hope that this feeling continues for a long time to come!

If you require any help throughout ownership, please do not hesitate to get in touch and we would be more than happy to provide a hand!

Kind regards,

Kieran Alzate

Avaliado com 5 de um total de 5 estrelas

I found the dealership to be excellent

I found the dealership to be excellent, was left alone to pick and choose which models I was interested in, then given all updated information, found the staff to be courteous and professional, gained a great deal and trade in, lots of extras and the experience was completely stress free, I would not hesitate to recommend or indeed purchase again from Fresh.

29 de janeiro de 2026
Avaliação não solicitada

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