Friends1st Avaliações 

A waste of money and time unfortunately and very disappointing service lacking of Christian values as they refused to refund any of the fees I paid after my complaint about requested additional payments and despite a few nice members of staff it doesn't make up for the backlash I got and time wasted to no longer be associated with them after signing up. The added blow that I should accept their poor service and implication that I was to blame for the membership level they had to offer which didn't resolve anything and I saw no willingness to provide a win-win outcome as you would expect from a Christian organisation. There was no support when I raised any issues about their service or lack of care for me as a 'member', only backlash and persistence about paying their money. In essence the message I got was that it's tough that I joined and I have to pay what I was sold regardless of dissatisfaction and not even using any of their services or connecting with a single member. It is a breach of contract when you don’t get the service you were sold and as I asserted on many occasions they didn’t hold up their end of the service and expect the members to remain in the payment cycle for their own gain. This is deeply disappointing approach and a policy with a parroted response that perhaps has been going on for a while. There is no response to this from FF that can negate the truth of what I am sharing as I gain nothing from sharing it and my motivation of sharing this review is to protect the resources and time of other Christians seeking to find a meaningful relationship. I hope FF seriously consider and review their approach and policy as a result.

Friends1st present themselves as a Christian company that genuinely care but are all about the money. I joined friends1st last June and I will not recommend friends1st. Paid for silver membership and I never got any support in terms of calls and checking up on me and finding out how I was getting on. The profiles were very limited; sometimes getting just 4 and being a silver member, I only got profiles after every 3 months. I signed up for some of the online activities and when I found out I could no longer attend due to work, I requested for a refund but they refused saying they don’t give refunds despite letting them know 2 weeks ahead. What company doesn’t give refunds especially if you give long notice and most importatantly, they did not include 'non refundable" clause during the sign up process. All the things promised in the package was never delivered even Photoshoot. I called the photographer numerous times, he never picked the calls. There was no social whatsoever despite paying for it in the package. No concern, no care whatsoever, only money and more money. If your business is struggling, find ways to get it back on its feet rather than scamming people with failed promises. Trust me I was very hopeful when I signed up to the extent of telling 2 friends who joined and have similar complaints to me. You are better off with Christain connection. Worse £588 I have ever wasted. I wish I had donated that money to a deserving charity. Very unhappy client.

Update: I got a message today 27/04/23 from trustpilot that the company are requesting for more information from me and if I don't provide it, my review would be taken down I wonder where this is coming from? Katherine called me after i posted my review in 2021and I told her everything I have posted in this review, why asking again after two years even threatening to take it down. This is my experience and no one should take it from me.

Thanks to Friends1st I have found my husband-to-be. If it wasn’t for Friends1st i don’t know how we could have met. I’m very thankful to this awesome company.

I have been a freelance photographer and in fact still am for Friends1st. The clients I meet on their behalf seem truly lovely people & Friends1st are professional and great to do business with. It has been a few years now since I started working with Friends1st and I am happy to continue. Only yesterday I met a returning member who had an amazing smile and personality.

I decided to join Friend's 1st because it is a Christian organization which made me feel comfortable with the ethos unlike the many non-descriptive agencies around. My dealings with the business have been very positive whilst not being too computerized, you can actually talk to the staff also I have been supplied with the option of obtaining resources including relationship management. Highly recommended.

I've just joined and so far I'm giving this dating site 2 stars (not 0) - because 1. the literature they send out is good and 2. there's usually someone to answer your calls and queries in a pleasant manner. This is where the positives end.

I was very optimistic after talking to Hayley, but upon joining (I agree with the other reviewers here), there is a huge discrepancy between what Friends1st promise and what you actually get.

Having been told that there were "several members within my age range in my area", you can imagine my disappointment (and anger) when I got 7 profiles in my country - the nearest being 100 km from me!!

I wanted to cancel my membership there and then, but was told I could not as I had signed up to a contract. So it is NOT ok for me to renege on my contract, but it IS acceptable for them to take mine and other people's money and mislead them with false information?

I really think that this should be reported as false advertising but will hold off on making any further judgement on Friends1st as it was suggested by Sarah that I "give it more time". For now, I am going to take her advice and be patient - in the hopes that I will be offered more profiles closer to me (or at least anyone in the same country, thank you!).

I will write a more in-depth review in a few months time and I may well have changed my opinion by then. I truly hope so. Nobody wants to waste their money on being offered a mere handful of profiles when there are more honest and better Christian dating sites out there.

Friends First is a great service which gives you the opportunity to meet a life partner with the comfort of knowing the agency is a safe place with trusted members. The team have been very helpful and are always there to help you on your journey.

Very bad agency which are all about money. If you are interested in finding a relationship, don’t waste tour time on here. They lure you with all the sweet words to get you to start the membership but once you start you see it’s not as you thought. They attract ( or go after) the wrong people. You don’t just get anything out of it. All those with positive reviews are the new members that haven’t been in here for a while. I totally DO NOT RECOMMEND friends1st.

I strongly recommend the help offered by the team at Friends1st. Their sound advice will help you be excited again about meeting new people and discover yourself afresh. But don't expect it all to be done for you. Put as much in as you'd like to get out and wait with expectation... this has been my experience up to now. And I sincerely hope it becomes yours too.

I can't wait until my membership ends to be honest. I mean they are all good at been security Aware and making sure that no one trails their site and helping you get the best of your date with guide books etc. But they don't attract the right members on here. E.g. some of the members I have recieved once every month have been non existence. I had one member ignore me when I shouldn't of, another one acused me of been rude when it was a misunderstanding and I would of expected forgiveness and start to build up a good conversation from there. I had another member not been committed enough when they should of. One who stood me up when i was expecting a conversation but instead was talking to someone else when it was too difficult to talk to me aswell. And what I'm even upset it the fact rhat I was sent a dated profile when I shouldn't have been.I paid not that you should because it was £600 which is their cheapest compared to platinum which is over a £1000 and i feel as if I've been lied to espially from a chritian site when I expected so much better of them. Its no wonder why I have lost my trust with faith with people and its hard enough for people like me to find relrionships. theres no point at all saying what it says on a site when there is nothing what it seems when joining. The members who disappointed me should not be on a site if they can't try to build a good communication or even date me to see what happens. At the end of the day I can handle it been alor of money and where ever the people are from as log as its not too far but what I can't stand is things not be true to their words no different to other sites I've been on. I encourage people not to use this site because ungenuine members. Really disappointed and I will never forgive them.This isn't dating anymore . My name is Jordan

I joined in Jan and was excited at first but so far each month the profiles, i have received are just not my cup of tea and I am being very flexible. Out of respect, my first month i gave an introduction to all the men on the list yet no response. To be honest i was glad they did not. The second month i greeted two gentleman and still no response. The third month, I greeting one fellow who had clearly read my message as it was green. I still have not see one guy who grabs my attention. I did not understand why some on my list were separated as technically they are still married. This site did work for someone in my church who ended up meeting her husband on there. She gave me good advice and that is I don't have to feel that I have to write to all on my list received each month and not to settle for second best. I have now accepted that if i am not to meet my husband on this site, then God has another way of me meeting my husband. I won't be renewing my membership once it expired. I gave a 2 star for customer service otherwise, I would have given a 1star. I also requested guys much closer to me and still nothing.

worst agency ever, rip off .. they are there to make money only. i live in london and they sent me a profile for me to meet in Aberdeen ... wow .. surprise not australia ..

Friends 1st have been positive, helpful, friendly, pro-active and provide plenty of reassuring communication to help us get to know them. Its not simply handing over the money and waiting. I've already learned some useful tips to help me find the best match for me.

Having recently joined Friends1st I can say that my experience with Friends1st has been very good. The team at Friends1st are so helpful with any questions that I have. I decided to join them because I liked the fact that they are a Christan dating website.

Since the first moment I reached out to friends first they have been there for me.
Nothing is too much trouble or effort for them.
They are genuine in their concern to make my concerns theirs and find answers!
Its early days in my journey with Friends1st and I have total confidence and trust in them.
I encourage you pick up the phone and speak to them today.I am sure that you will be glad you did and your life will never be the same again.

Horrendous company. Totally cashing in on vulnerable people, which when advertised as a Christian organisation, is despicable. I was with them for a year and never received any reasonable or remotely local profiles. Some were downright laughable. And all the ‘offers’ for ridiculous ‘extras’ are truly insulting. Stay away I beg you. If God has a plan for your life, you will NOT find out what it is here. What is meant for you will not pass you by, regardless of what these jokers will tell you.

I really appreciate your support and excellent advice. Your team are very helpful and friendly, yet professional.
My experience so far has been brilliant.
Thank you.

I have been delighted with the caring and warm service extended to me by Friends1st. They are genuinely streaks ahead of all the other dating sites. I recommend you sign up with them as they are by far a safer and more successful stepping stone to finding your true mate.

In essence, a major disappointment. Very expensive subscription - I am glad I took out the "cheapest" option. It may have been the case that my profile was poorly written, and the 28 day cancellation fee is unfair. Still I did get someone writing to me after I had found someone on another site. The occasional personal call during lockdown was nice, but not enough done in the first part of membership. Not to be recommended unless you are lucky at lotteries...

I joined Friends 1st in early July 2020. I was looking for a life partner and thought that Friends 1st had a good ethos, trying to match Christians, which meant that I would meet women with similar beliefs and principles to my own. Selecting a life partner is so important, yet I had never applied any rigour or discipline to my search and relied on serendipity. I was given coaching and encouragement because I was unused to dating. Two photographs come with my membership package (silver) but to increase my chances of being noticed I bought four additional photographs. I was helped in writing my profile, again to give me the best chance of promoting myself. This improved my confidence. I was also given guidance and support in my dating journey. The staff have all been very helpful and are lovely to deal with. It is not cheap to join but Friends 1st provided a wealth of information, guidance and support to help me take a proactive and rigorous approach to dating. Although I have not found my ideal partner yet, I am confident that I will.