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FTD Avaliações 2.753

O TrustScore é 3 de um total de 5

3,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I order quite frequently and have had mostly bad experiences. Several times the order wasn’t fulfilled etc… I actually ordered 2 bouquets to be sent to two different people and they not only arrived... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Flowers arrived two days late, with no prior notice and did not look like the flowers I selected. They were also supposed to come in an ivory vase, but arrived in a glass vase. Definitely expect bette... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

As of April 16th 2026,my daughter still has NOT received her Easter flowers! They were to be delivered on April 3rd. We contacted you about non delivery and you said they would be delivered on April 7... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Very thankful that the 'flowers" arrived on the Scheduled day for my Mother-in-Law. She was definitely surprised and love the beautiful arrangement. HOWEVER - going forward please RING or KNOCK on the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Delivery de Flores
  2. Floricultura
  3. Loja de Cestas de Presente
  4. Loja de Souvenirs

Sobre FTD

Escrito pela empresa

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

FTD Freshness Guarantee

7-day freshness guarantee

Your perishable flowers and plants are guaranteed to last seven days. If, for any reason, you are not satisfied with your delivery, please contact us within that timeframe, and we will make it right.

Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Good Will price tag

The flowers were beautiful and delivered timely which is important because they were for a birthday. But I was utterly embarresed when it was pointed out to me by the recepient that the vase had a Good Will stick on the bottom of it. (I am happy to send a pic but I do not see the option to do so here)

8 de abril de 2026
Avaliação não solicitada
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Resposta de FTD

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Avaliado com 5 de um total de 5 estrelas

The Tulips were quite lovely and my…

The Tulips were quite lovely and my daughter in law and son were very happy with this gift. Thank you

10 de abril de 2026
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Resposta de FTD

We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!

Avaliado com 1 de um total de 5 estrelas

As of April 16th 2026,my daughter still…

As of April 16th 2026,my daughter still has NOT received her Easter flowers! They were to be delivered on April 3rd. We contacted you about non delivery and you said they would be delivered on April 7. You must be sending them to the wrong address because my daughter still hasn't received them!!!! We gave up on them and we will not use you again and we tell others not to!!!

16 de abril de 2026
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Resposta de FTD

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Avaliado com 5 de um total de 5 estrelas

The flowers were beautiful!!!

The flowers were beautiful!!!! I ordered from Missouri and ship to Las Vegas…..the florist did an amazing job!!!!

11 de abril de 2026
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Resposta de FTD

We appreciate your review and appreciate you taking the time.

Avaliado com 1 de um total de 5 estrelas

Poor Quality

The quality of the flowers was poor. They arrived brown around the edges and some wilted.

13 de abril de 2026
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Resposta de FTD

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Avaliado com 5 de um total de 5 estrelas

Flowers were lovely

Flowers were lovely; the vase with Easter eggs was very appropriate and fun for the holiday.

Delivery was on time and done with care. Easter day delivery was very special!

5 de abril de 2026
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Resposta de FTD

We're so grateful that you took the time to share your experience with us.

Avaliado com 3 de um total de 5 estrelas

Delivered in a different, inferior vase

The flowers did not come in the fluted cream colored vase I ordered but rather in a plain looking clear glass jar.

13 de abril de 2026
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Resposta de FTD

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Avaliado com 3 de um total de 5 estrelas

I ordered one thing and something else…

I ordered one thing and something else was sent.....the bouquet was very pretty but the flowers were all one color, yellow. What I ordered was was a multi-colored bouquet..........for $80 , I was disappointed

3 de abril de 2026
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Resposta de FTD

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Avaliado com 5 de um total de 5 estrelas

Friends Loved Flowers

Arrived in a timely manner. Recipients loved it!

3 de abril de 2026
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Resposta de FTD

We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!

Avaliado com 5 de um total de 5 estrelas

I sent the bouquet to my cousin in New…

I sent the bouquet to my cousin in New Jerseyl The flowers arrived on time and she was very pleased with the product. Thanks for making her birthday a special one!

10 de abril de 2026
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Resposta de FTD

We appreciate your review and appreciate you taking the time.

Avaliado com 5 de um total de 5 estrelas

Easy ordering

Easy ordering. Arrived on time and the bouquet was stunning.

12 de abril de 2026
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Resposta de FTD

We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!

Avaliado com 1 de um total de 5 estrelas

The flowers showed up dry/dying

The flowers showed up dry/dying. They were not packed with anything that helped provide any moisture.

10 de abril de 2026
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Resposta de FTD

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Avaliado com 5 de um total de 5 estrelas

Made it on time snd beautiful

Made it on time snd beautiful

11 de abril de 2026
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Resposta de FTD

We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!

Avaliado com 2 de um total de 5 estrelas

Bait and switch

The flowers were not at all as described in the photo in color or type of flower. I paid for the premium bouquet and was disappointed. I have used FTD in the past and was happy with the deliveries and was looking forward to sending my aunt a beautiful bouquet. Sadly, that did not transpire.

10 de abril de 2026
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Resposta de FTD

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Avaliado com 5 de um total de 5 estrelas

Beautiful

Recipient advised the flowers were beautiful and fresh.

13 de abril de 2026
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Resposta de FTD

Thank you for taking the time to review your experience with our service.

Avaliado com 2 de um total de 5 estrelas

Disappointment

Flower arrangement was much smaller than advertised. Not happy… spent 65$ for a some greenery and 1-2 flowers. Won’t use FTD again.

2 de abril de 2026
logotipo da FTD

Resposta de FTD

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

A Experiência Trustpilot

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