Federal Motorcycle Transport Avaliações 

228
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

You guys are AWESOME!!! Andy and his team ensured super fast turn around, I can't thank you enough for the professional service and worry free delivery! Don't look anywhere else, go with these guys!!!... Ver mais

Avaliado com 5 de um total de 5 estrelas

We started shipping our bikes with Federal and Jennifer in 2000. We have had nothing but fantastic service and outstanding experience dealing with them. Jennifer has all the answers and always make... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have used FunTransport for 5 years. My motorcycle arrives at its destination on time and without any damage whatsoever. I have used other transport companies and while they might be cheaper, the del... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased a 1999 Harley Davidson from Paradise Harley Davidson in Beaverton OR and had it shipped to Harrisburg, PA Although the motorcycle was damaged in shipping, Judy Gordon w/ Federa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Transportador de veículos

Escrito pela empresa

We realize how much your bike means to you, and that’s why we take special pride in moving your motorcycle in the safest and most efficient way possible. Our exclusive method for securing motorcycles on specially designed pallets provides total protection for your bike, eliminating the need for costly crating and passing the savings on to you!


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

228 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(228)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Service

We have been dealing with Federal for 15 or more years. They are first rate. Jennifer is the absolute best, I would not deal with anyone else. We have have been shipping 6 or more more bikes across the country and have never been disappointed.

9 de setembro de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thank you Mike for taking the time to share your experience in shipping bikes thru Federal. It means a lot to me that you nave continued to use our services for actually close to 17 years now. I really appreciate the kind words & always look forward to working with you and the rest of the gang. Take care.

Jennifer, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Needed to ship a bike from Houston to…very happy client

Needed to ship a bike from Houston to Detroit,,, called Tessa... very nice human to deal with,,, handled everything... put my mind at ease,,, pick up was seamless and very professional driver tied my bike down correctly & smooth... bike arrived on location three days earlier than expected... in pristine shape.... Thanks Tessa,,, you are a true professional... I would definitely use her service again,, if I could not allocate the time to ride to my starting point....

30 de agosto de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thank you Keith for taking the time to share your shipping experience with other customers. We appreciate the kind words & confidence you expressed on the professionalism and performance by all team members involved. We look forward to assisting you in the future with your motorcycle shipping needs.

Federal Motorcycle Transport.

Avaliado com 1 de um total de 5 estrelas

I had 3 motorcycles shipped from Kansas…

I had 3 motorcycles shipped from Kansas City to Gainesville FL. and 2 of the brand new bike were damaged, Now I have to file a claim with federal Transport and shipping. Thanks for breaking a brand new 2016 Honda Goldwing damaged the left mirror and breaking the license plate fender and bending the plate as well. Great job!! NOT !!! I will never recommend your EXPENSIVE services even after I purchase extra insurance I now have to schlepp to Honda and Kymco, get a quote for what the repairs will be, send it all in with pictures and hope you will pay me ...I want to warn the next person with that expensive bike to be forwarned, DON"T USE THESE SHIPPERS UNLESS YOU WANT TO SEE YOUR EXPENSIVE BIKE RUINED !! Thanks for the head ake you just created for me. Never again! Lousy untrustworthy and EXPENSIVE! My bike was not strapped down correctly as well and I had to help load and unload my bikes as the drivers had no CLUE how to strap them down correctly and yet still my bikes arrived ruined! due to careless and drivers that don't know how to handle a motorcycle let alone a 400cc and 650 cc scooter! I am warning anyone please avoid the head akes that were put on me by this mover! They don't care even about I took out extra insurance to cover any screw-ups and yet they still screwed up everything!

29 de agosto de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

We were very sorry to hear about your recent shipping experience. Unfortunately, damage can occur but does not happen very often. Most bikes arrive in the same condition as they were at time of load. The claims department will be looking into your claim as soon as you can complete the damage claim form and submit a written estimate for repairs. They will also be gathering more information in regards to your statement on their ability of securing & handling of your bikes.

Federal Motorcycle Transport

Avaliado com 5 de um total de 5 estrelas

Price competitive

Price competitive. Excellent customer service. Tracking available. Bike arrived on time and in great condition! And since it went diagonally across the country from the Miami area all the way to north of Seattle, that's saying a lot!

19 de agosto de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thank you Kristi for taking the time to share your recent shipping experience. We appreciate your business and look forward to assisting you in the future should you need to transport your bike. Safe Riding.

Federal Motorcycle Transport

Avaliado com 5 de um total de 5 estrelas

a Great experience

my experience was great this time dealing with Federal. It was a pretty seamless experience as the bike was picked up at the sellers business in Florida and delivered to my residence a day earlier than expected. The delivery at my home was great as well as the delivery outfit put the bike on a smaller panel truck so it could be delivered to my residence rather than picking it up at a alternate location that could accommodate a semi. That alone was awesome. The bike was rolled out of the truck and into my garage in pristine condition. The tracking allowed me to know exactly where my bike was during the shipment.

Thank you very much for a uneventful shipping experience. This was my second time shipping a motorcycle within the US with Federal and if I need to do it again I will use Federal without hesitation.

6 de agosto de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thank you Daniel for sharing your shipping experience. I am happy to hear that the process went "seamless" for you and that the bike arrived in "pristine" condition. Our goal is to make the process go as smooth as possible and it appears we succeeded. Enjoy your new bike.

We will let the agents and drivers know how happy you were with the service. We will also be sharing your review on our Facebook page. Thanks again. We look forward to assisting you again with your shipping needs in the future.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Shipped motorcycle from Alaska to…

Shipped motorcycle from Alaska to Virginia. Had to use 2 carriers but Fun Transport worked with me and at a reasonable price.
Very happy with experience

1 de agosto de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

We appreciate you taking the time to share your shipping experience and look forward to assisting you in the future.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

We use Federal for transporting all of…

We use Federal for transporting all of our motorcycles. something around 15-20 per year or more. we have never had an issue. we highly recommend them!

Dave Meyers
Owner
The Vic Werks

29 de julho de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Dave,
Thank you for taking the time to share with others your motorcycle shipping experience. We appreciate all the repeat business you have given us over the years and look forward to working with you for many more years.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Good experience with Federal.

I have used Federal twice to ship a racing motorcycle from Ohio to California and back. It was a pleasure working with Judy who scheduled the shipping. Both times they were accommodating to my needs. The pick ups were on time and the drop offs as scheduled. My motorcycle suffered no damage on any of the trips. I recommend Federal for your shipping needs.

29 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast, Friendly Service.

Super easy transaction. Price quoted online was honered, no questions asked. Motorcycle arrived way before expected date. Thank You!!

29 de julho de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Federal no showed us

Three days before a cross country move, Federal no showed us. A week before the proposed pickup date I had to call Federal to remind them that I still had no paperwork from them, the representative said that the rep that I was working with was on vacation, subsequently I received the paperwork. After returning the contract to Federal, the local pickup carrier called at about 8:00 pm on the pickup date with a story about a defective lift gate and that they would be back the next day, then they no showed us. Federal dispatch unsuccessfully tried to call them several times for a status update to no avail.
We then called Haulbikes.com and they came out the next day at the time they said they would be there for pickup. Five days later my bike was delivered to our new address in perfect condition.

As a service provider recommended by AMA, I have also filed a complaint with them stating this situation.

22 de julho de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Scott, I am extremely sorry to hear about your shipping experience. Federal works with many other STI agents across the United States and normally we do not have this type of service issue. Communication is very important to our company. Checking into your order, it does appear the agent did have lift gate issues which caused the delay, and then they did not communicate with you as they should have done. We did have several conversations with the agent and STI in regards to the lack of service they provided, which ultimately forced you to cancel your order & make other arrangements. I am glad to hear you were able to find another company located near you to load your bike the next day and get it delivered safe & sound. Again, my sincerest apologies.

It looks like this was your 2nd shipment booked thru Federal -- we had shipped 5 bikes for you back in Dec 2018, which to my knowledge, went very well.

Sincerely,
Jennifer Gibbs
Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

From pickup in Colorado to delivery in…

From pickup in Colorado to delivery in Florida, everything was perfect. Thank you Judy for the extra time and great service to get the shipping process started for me. John L.

18 de julho de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

John,
Thank you for taking the time to share your shipping experience. We appreciate your business and look forward to assisting you with your future shipping needs.

Jennifer Gibbs
Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Thankyou to all at the company and…

Thankyou to all at the company and Thankyou Mary for all the help and from the east to the west and back again west to the east twice motorcycle arrived untouched and a peaceful experience.

19 de junho de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thanks Thomas for taking the time to share your shipping experience with others. We look forward to assisting you in the future with your transportation needs.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Exceptional service and great results

Exceptional service and great results. I couldn't be happier. Thanks!

19 de junho de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Tom,
Thanks for taking the time to share your motorcycle transportation experience. We look forward to assisting you in the future.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

TEN STARS and MORE

If I could give Federal Transport TEN stars I would. They made the transport of my husband’s bike from Portland, OR to Austin, TX totally seamless AND affordable. I worked directly with Tessa who feels more like family now than an service provider. The delivery of the bike is a Father’s Day surprise to my husband. I appreciate Tessa helping me make my dream come through. We will not use ANY OTHER transporter in the future. THANKS TESSA and Federal Transport.

14 de junho de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Bonnie,
Thank you for all the kind words. We were glad to hear that the transport of the trike went seamless and that we were able to be a small part of your Father's Day surprise to your husband. Tessa does a great job for us. I hope your husband loves his surprise! We look forward to assisting you with your future shipping needs. Thanks.

We will be sharing your review on our Federal Motorcycle Transport Facebook page also.

Jennifer, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

I have shipped my bike all over the…

I have shipped my bike all over the country with FunTransport and have had no problems. I normally get it ahead of schedule and in excellent condition delivered to my house.

18 de abril de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thank you Roger for taking the time to share with others your shipping experience with Federal. We truly appreciate your repeat business over the years and look forward to assisting you again in the near future.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Great Experience.

Great Experience! I just wish I could have been able to track my item.

15 de abril de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Terrance,
I am sorry to hear you had difficulties tracking your shipment. There must have been some technical issues during the time of your shipment. Normally we email a tracking link to you so you can check on the status of your shipment.

Thank you for taking the time to share your experience with others. We look forward to assisting you in the future.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Harley Davidson Transport

I recently purchased a 1999 Harley Davidson from Paradise Harley Davidson in Beaverton OR and had it shipped to Harrisburg, PA
Although the motorcycle was damaged in shipping, Judy Gordon w/ Federal in Peoria, IL has made the claims process painless thus far. I have filed a claim w/ Kimberlee at CRST and am hoping the process goes quickly. I'd just like to announce that Judy Gordon is a true professional in every way. My hat is off. Hard to find impeccable service and follow up like that these days. THANKS JUDY !!!! Talk soon.
Respectfully,
Douglas Alan Kirk (FE556700)

12 de abril de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thank you Douglas for taking the time to share your recent shipping experience. We were sorry to hear that your bike sustained some damage during transit. I know you have received your claim form & it has been submitted so hopefully your claim will be settled quickly. It is unfortunate when something happens during transit but notating the damage at time of delivery helps in getting the claim settled in a timely manner. We appreciate the kind words you shared regarding working with Judy Gordon.

Let us know if we can assist you in the future. Thank you.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

A great experience with excellent service from true professionals

What a great experience so far. Working with Judy through multiple calls and emails, while I was still on the road. Judy helped me figure out my best options and was even able to modify the final destination for me as weather conditions changed. I live in MN and shipped from TX. Our weather in April can be horrific, and that is what happened at the last minute. Judy was very professional and clear, helping me change my original scheduled pickup from a Federal Loading site in St. Paul, to my home address. Federal is lucky to have people with Judy's knowledge, skill and patience. I'll be shipping again with Federal in the future, no doubt!

11 de abril de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thank you Brad for sharing your shipping experience. We try to make your experience as easy as possible and i am glad to hear Judy was able to make that happen for you. We look forward to assisting you in the future with your shipping needs. Thanks again.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Overall great experience!!

My experience with Fun Transport couldn't have been better. The agent was extremely helpful from the time she gave me the quote until the bike was delivered. I received a slew of quotes from other transport companies but there was something about Tessa and Fun Transport that really put me at ease. The bike was picked up within a couple of days after me signing the contract and delivered within about a week which was consistent with what was agreed upon. Actually came two days prior to the date listed. The dealership I purchased from also was impressed with how effective and efficient pick up was.

Thanks to Tessa and the drivers that delivered my bike!!

15 de março de 2019
Avaliação não solicitada
logotipo da Federal Motorcycle Transport

Resposta da Federal Motorcycle Transport

Thank you for the wonderful review . We make providing great customer service a priority and was glad to hear that our service stood out above other companies you checked with. Tessa does a great job for us. We look forward to working with you in the future.

Jennifer, Federal Motorcycle Transport Manager

Avaliado com 5 de um total de 5 estrelas

Federal was professional

Federal was professional, quick and easy to coordinate with. They were friendly, helpful and prompt. They handled our bikes carefully. I would recommend them to friends and will use them again. Excellent service.

15 de março de 2019
Avaliação não solicitada

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