Its so important that outside services and contractors work with care homes in partnership. Both Jason and Dave were polite, respectful and efficient in taking away and delivering furniture. The bes... Ver mais
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Brad and Eryk were amazing, they were extremely helpful and kindly dismantled our furniture and then took it away along with a wardrobe for disposal. They went above and beyond and we were extremely g... Ver mais
A empresa respondeu
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... Ver mais
A empresa respondeu
Delivered on time with a friendly smile and a can do attitude. Unpacked and delivered to the room of our choice. Great customer service. Thank you
Detalhes da empresa
Escrito pela empresa
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Informações de contato
Wyatt House, Wyatt Way, IP24 1HB, Thetford, Reino Unido
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4,9
Excelente
551 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivered on time with a friendly smile…
Delivered on time with a friendly smile and a can do attitude. Unpacked and delivered to the room of our choice. Great customer service. Thank you
14 de agosto de 2026
Avaliação não solicitada
Furniture delivery
Its so important that outside services and contractors work with care homes in partnership. Both Jason and Dave were polite, respectful and efficient in taking away and delivering furniture. The best compliment we can give is that we hardly noticed they were here.
Thanks
14 de agosto de 2026
Avaliação não solicitada
Revere he was very polite and kind and…
Revere he was very polite and kind and did an amazing job
10 de agosto de 2026
Avaliação não solicitada
Friendly and effective
Friendly, effective and efficient.
5 de agosto de 2026
Avaliação não solicitada
Resposta da Furncare
Thanks for the 5 star rating Bruno!
Brad and Eryk were amazing
Brad and Eryk were amazing, they were extremely helpful and kindly dismantled our furniture and then took it away along with a wardrobe for disposal. They went above and beyond and we were extremely grateful, thank you both
4 de agosto de 2026
Avaliação não solicitada
Resposta da Furncare
Hello, thanks for sharing your experience and leaving such a lovely review! We'll make sure your kind words are passed on.
Bogusz and Alex true professionals
Bogusz and Alex were professional, attentive gentleman in delivery of goods to our care home, offering room of choice with attention to detail in a white glove delivery, wonderful advocates for the company
3 de agosto de 2026
Avaliação não solicitada
Great Service and Amazing product and…
Great Service and Amazing product and competitive price, Declan has amazing Customer Relationship Management Skills. 100% recommend the company and its products.
15 de junho de 2026
Avaliação não solicitada
Resposta da Furncare
Thanks Chirag - we really appreciate your kind words and recommendation. Your feedback means a lot to the team, and we’re pleased to continue supporting you!
Bogusz provided an excellent delivery…
Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. He helped by taking all chairs to the first floor and neatly placing the wardrobes out of the way ready for the correct rooms. He was warm, smiley, professional, and nothing was too much trouble.
19 de maio de 2026
Avaliação não solicitada
Resposta da Furncare
Thank you for the lovely feedback, Clare! We’re so pleased to hear Bogusz made the delivery such a positive experience and helped get everything organised smoothly. We’ll be sure to pass your kind words on to him.
Furniture delivery excelent!
On the 13th of May we had a furniture delivery here at our care home, the loveliest drivers Bogus and R.V. (hopefully i got it right). If an option of 100 stars would be available they will definitely get it. Best delivery, information on how to care for the furniture, really friendly and respectful people. 100% recommend.
Furncare you have the best 2 drivers!!!
PS: They did hand me a card with a QR code for the feedback but it did not scan, so i searched on google to leave a feedback.
13 de maio de 2026
Avaliação não solicitada
Resposta da Furncare
Hello Beatrice, thank you so much for the wonderful review! We’re delighted to hear you had such a positive delivery experience and found the advice helpful.
Thank you also for making the effort to leave a review despite the QR code issue - we really appreciate it.
the service was good
7 de maio de 2026
Avaliação não solicitada
Resposta da Furncare
Hi Jack, that's so good to hear - thank you for the positive review!
Your delivery driver was fantastic
Your delivery driver was fantastic
7 de maio de 2026
Avaliação não solicitada
Resposta da Furncare
Hi Jyoti, thank you for the lovely review - that's great to hear!
Amazing drivers
The drivers Hervé and Boguz were incredibly helpful, and so cheerful that it made what could have been stressful, very pleasant. Thank you
29 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Thank you for your lovely feedback! We’re so pleased to hear the team made the whole experience feel easy and pleasant. That’s exactly the kind of service we aim for - we really appreciate your positive review!
Boguz and RV came to deliver a wardrobe
Boguz and RV came to deliver a wardrobe and some draws for us. The wardrobe could not get up the stairs so they disassembled it all and rebuilt it in the room. They were a massive help and very positive and seemed happy to help any way they could. Amazing service.
29 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Thank you for the great feedback! We’re really pleased to hear the team were able to find a solution and get everything set up despite the challenges. It’s great to know they made the experience a positive one - we truly appreciate your kind review.
David and Thomas were helpful
David and Thomas were helpful
29 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Hello, thanks for the positive review! We will be sure to pass your feedback on to David and Thomas.
The delivery driver
The delivery driver, Lukasz, was very helpful.
27 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Hey Jim, that's great to hear. Thank you for the positive review!
Great service and arrived on time 👌🏻
23 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Thanks for the positive review Harj, that's great to hear!
Delivery Driver
Delivery Driver - Ian was very helpful and friendly. Thank you
23 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Hello Nicola, thank you for the lovely review - we will be sure to pass on your feedback to Ian!
The guys that delivered the furniture…
The guys that delivered the furniture were absolutely excellent and went above and beyond. They were called Jayson and Kristoff and honestly couldn’t have done more to help with the deliver.
22 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Thank you for the fantastic feedback!
We’re delighted to hear the team went above and beyond and made such a positive impression. We’ll be sure to pass your kind comments on to Jayson and Kristoff.
Good delivery service could benefit…
Good delivery service could benefit from more specific time slots even 2/3 hour range but always helpful and happy Lucas and RV where lovely and worked fast
22 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Thank you for your helpful feedback, Ged, and the positive review!
We’re very pleased to hear you were happy with the delivery service and that everything went smoothly. We also appreciate your suggestion around more specific time slots and will take this on board as we continue to improve.
Excellent service
Excellent service , very professional and extremely helpful a credit to your company Jason and Sean
13 de abril de 2026
Avaliação não solicitada
Resposta da Furncare
Hello David, thank you for your kind review! We’re so pleased to hear the service was professional and extremely helpful. We’ll be sure to pass your feedback on to the team.
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