Furniture And Choice Avaliações 29.957

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to order and secure your finance. Choosing delivery date was smooth and company kept you up to date. Knew in advance time of delivery and were able to clearly see where delivery van was. Sofa was... Ver mais

Avaliado com 5 de um total de 5 estrelas

The job involved delivering furniture through a very narrow access route. It was handled very efficiently and packaging removed afterwards. We were kept informed of their ETA and they came when they s... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a few questions re the furniture we liked, customer service were brilliant very prompt and helpful. After ordering we had to amend delivery date and again nothing was too much trouble it all wen... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quick delivery. Excellent dining set. A bit fiddly to put together but if we can do it anyone can. Chairs perfect match for my sofas. Very pleased.

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de móveis para sala de estar
  3. Loja de sofás

Sobre Furniture And Choice

Escrito pela empresa

We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.

Keep on living with Furniture And Choice.

Browse our range of living and dining furniture at www.furniturechoice.co.uk

Furniture And Choice

Escrito pela empresa

How did we do? Good or bad - we'd love to know.
Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

30 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy to order and secure your finance

Easy to order and secure your finance. Choosing delivery date was smooth and company kept you up to date. Knew in advance time of delivery and were able to clearly see where delivery van was. Sofa was delivered without any problem and delivery people were helpful and pleasant would recommend company to others. Unpacked sofa and was pleased with the quality. All round great experience

16 de março de 2026
Avaliado com 1 de um total de 5 estrelas

ABSOLUTELY RUBBISH COMPANY TO BUY FROM

ABSOLUTELY RUBBISH COMPANY TO BUY FROM! Their delivery drivers left my sofas outside the flat as they couldnt be bothered to deliver them.. it was a 2 man job and they sent a 16 year old kid to try and deliver! When called the company they promised back phone calls and never did, then when i finally got through to them they said they couldnt do nothing about it! Will never ever recommend this company! Pay abit more and get your sofas from a known reliable company! Dont waste your time on these people they just out to get your money! VERY UNPROFESSIONAL MANAGER! Had barely and social skills! Absolute muppets of a company!

23 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We recently purchased a table and…

We recently purchased a table and chairs from this company costing just under £500, it’s been only a few months and the tabletop has developed faults already! A technician attended and advised they would return to repair it and then we get an email advising that there is nothing that can be done and that we have caused the fault, which is not the case. The fault appeared overnight!

Please be aware when paying these hiked prices for low quality materials that don't last, we wont purchase from this company again and will be taking it further.

23 de março de 2026
Avaliação não solicitada
logotipo da Furniture And Choice

Resposta de Furniture And Choice

Dear Danielle

I have read the feedback you have left for us on Trustpilot.

You reported an issue to us and we appointed Emmiera Group, who are professional and independent furniture technicians, to attend your home to inspect your table. They reported that no manufacturing issue was present, indeed, that the table had been subject to accidental damage.

Under the circumstances we will not be repairing, replacing or collecting the damaged item as no manufacturing issue is present.

I am very sorry you are disappointed with the outcome of your complaint.

Kind regards
Gill Phillips
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

5 star

The company did as promised the product was better than expected, great service and delivery.

20 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Dining set.

Quick delivery. Excellent dining set. A bit fiddly to put together but if we can do it anyone can. Chairs perfect match for my sofas. Very pleased.

19 de março de 2026
Avaliado com 3 de um total de 5 estrelas

Lovely dining set but chairs tricky to build

The chairs were an absolute nightmare to build to be honest, some of the screws didnt fit the holes but we got there in the end and the chairs and table do look lovely.

12 de março de 2026
logotipo da Furniture And Choice

Resposta de Furniture And Choice

Dear Sharron

Many thanks for leaving us feedback on Trustpilot.

Please accept my apologies that you found assembling your chairs a little difficult, this certainly should not be the case at all.

My colleague has contacted you and you have confirmed you did manage to assemble them and that you do not require any further assistance. I am glad to hear you have put them together and I hope you enjoy your new chairs.

Kind regards
Gill Phillips
Customer Service Manager

Avaliado com 3 de um total de 5 estrelas

The table is lovely but very small

The table is lovely but very small, and very fiddly to put together. chairs are very shoddy made, the velvet is really creased too and the padding in the chairs dents after a couple of days. Also, chairs dont fit under the table properly. Ideal for only 2 or 3 people. I bought 6 chairs, not a hope in hell can we sit 6 people.

18 de março de 2026
logotipo da Furniture And Choice

Resposta de Furniture And Choice

Dear Sandie

I have read the Trustpilot feedback you have left for us and I am very sorry you appear not to be 100% satisfied with your dining set.

As you are aware, we have been attempting to contact you to offer to collect the dining set, as you are still within our 14 days returns period, or indeed, resolve any outstanding issues you are having. However, you have not responded to requests to contact us.

If you do wish us to collect the items for a refund or resolve outstanding issues, do get in touch, otherwise I will assume you are now happy to keep the set.

Kind regards
Gill Phillips
Customer Service Manager

Avaliado com 5 de um total de 5 estrelas

I was more than happy with my dining…

I was more than happy with my dining room set it was more beautiful than I expected when all set up very pleased so much so two of my family are going to buy from you x delivered on time delivery men were very professional and helpful everything was packaged very good thank you

10 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Polite and helpful

Polite and helpful. The delivery guys carried the sofa into the designated room
The item was better than expected
The seats are firm but comfy
I highly recommend

10 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Beautiful sofas grey kansas delivery…

Beautiful sofas grey kansas delivery guys were 10/10 with delivery they unpacked it put it together and took away the rubbish because im elderly and have health problems they deserve to be noticed tyvm

15 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The chairs and the company get 4 stars

The chairs and the company get 4 stars. This is for 1,Overall quality of the product, 2,ease of product assembly and 3, on time delivery. The boxes containing the chairs components that I received were badly ripped and damaged but fortunately the actual components were intact and undamaged.
The assembled chairs look good, stylish and elegant.

13 de março de 2026

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