We visited Funniture Village in Hove on Bank Holiday Monday to purchase a new table and chairs. Would like to say a Big thank you to Sam Crocket for making the whole experience so easy. He was so help... Ver mais
Localização
Trocar localização154 Old Shoreham Road, BN3 7BD Hove, GB
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Veja o que dizem as avaliações
Really great service today, staff are super helpful without being too much and the showroom had a light, airy and high-spec feel to it. Todd was especially helpful, he was warm, friendly, knowledgeab... Ver mais
Right from the start when visiting the shop in Hove and placing the order with James Head we found the staff helpful and accommodating. We received our order confirmation and arranged a mutual agre... Ver mais
We had a lovely experience today in the Brighton/Hove branch with Sam and Tod. Sam’s knowledge about the stone on the table we were looking at was amazing and because of his experiences, helped us in... Ver mais
Detalhes da empresa
Informações de contato
154 Old Shoreham Road, BN3 7BD, Hove, Reino Unido
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Sam was very helpful and gave excellent…
Sam was very helpful and gave excellent advice3
Matt who served us was professional
Matt who served us was professional, helpful, knowledgeable, efficient.
There was a good range of choice. A pleasant friendly atmosphere.
Exceptional Service from Matt who…
Exceptional Service from Matt who helped us today in our new bed. Outstanding customer service . Nothing was a problem and all was explained to us perfectly . We had been to quite a few bed shops and where annoyed by how the salesman just follow you round and annoy you, but Matt was excellent. We are very happy with what we brought today . If the owners of Furniture Village look at these comments they should congratulate Matt for doing an amazing job. Great service thank you Matt.
Adam and Debbie
Staff were knowledgeable and helpful
Staff were knowledgeable and helpful
Also delivery were on time and nice
Friendly, knowledgeable staff.
Gemma was incredibly knowledgeable about the products. She gave us the right amount of information without pressure amd helped us find the perfect sofas for our space.
We had a fantastic experience shopping…
We had a fantastic experience shopping here. Joel Morris was incredibly friendly, knowledgeable, and helpful throughout our visit. He took the time to show us a range of sofas, explained the features of each one in detail, and helped us choose a beautiful sofa that perfectly suited our needs. He also assisted us in selecting a great wardrobe and made the entire process enjoyable and stress-free. His excellent customer service and willingness to help made all the difference. We would highly recommend this store and Joel’s outstanding service. A well-deserved 5/5!
Very helpful in helping us to make our…
Very helpful in helping us to make our mind up with what chairs to purchase and Gemma was very instructive and helpful
Very efficient and friendly service…
Very efficient and friendly service from Sam who made the whole process seamless.
Delivery was on time
Delivery was on time. Staff was excellent very helpful. 10 out of 10
Joel was polite and very attentive
Joel was polite and very attentive. I was using a walker for post surgery and made sure I was able to navigate the store safely. His advice was good and we look forward to receiving our order
The store was clean and tidy and very…
The store was clean and tidy and very easy to park but it was the service we received from the sales consultant Francesco Rossi he was outstanding. If we need anything else we will make sure to see him again.
Joel was very helpful- felt intimidated…
Joel was very helpful- felt intimidated in TWells store by a lady
Excellent customer service.
Amazing service
Pascal in the Hove branch is brilliant, plenty of advice, knew what he was talking about and very enthusiastic.
From our first enquiry through to…
From our first enquiry through to delivery everyone has been so helpful. Gabriel at the Brighton store in Shorehamwas really thorough in ensuring that we got exactly what we wanted and then in the follow up paperwork.
The sofa arrived this morning and is wonderful. The two delivery men, Nabeel and Ahsan, were exceptional. They were most skilful in assembling the sofa and coped easily with the tight space available to them.
After our new house moving we went to…
After our new house moving we went to few furniture shops, but we got the best customer service from furniture Village..
They were so friendly, and helpful..
Did not reluctant to show all the options available..
Guided us correctly.
So we chooser them for the second time as well..
Thank you Furniture Village!!
Joel give me the best service
It was a pleasure shopping at the shop…
It was a pleasure shopping at the shop and we found what we wonted
The only down side was while there we got a parking ticket ticket
So important not to be too pushy in sales - Joel nailed it.
With the caveat that this review is based on the store visit and customer experience and not the product (as we have yet to receive the sofa purchased), we were very happy with the service Joel provided. He was courteous, professional and, most importantly, not too pushy (unlike some of your competitors). He definitely played a large part in us choosing FV.
Great customer service.
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