Your salesman Steve Wong was very informative and listened to the type and style of sofa that we required. He told us about the various functions, fabric choices and grades as well as the services a... Ver mais
Localização
Trocar localizaçãoUnit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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Easy going sales rep who gave good information without pressure. We were left alone to decide what we wanted or afford. Occasional input and advice made our shopping comfortable. Thanks MO.
Peter the sales consultant.did a wonderful job in helping us to choose chairs. He provided all the information we needed to make a decision. He explained everything clearly about the delivery and fi... Ver mais
Steve wong at the Cambridge branch Is an assest to your team. From start to finish felt at ease with no pressure to purchase. Worked with our budget and most definitely knows his knowledge of the... Ver mais
Detalhes da empresa
Informações de contato
Unit 7, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Reino Unido
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Steve wong at the Cambridge store
Steve wong at the Cambridge branch Is an assest to your team.
From start to finish felt at ease with no pressure to purchase. Worked with our budget and most definitely knows his knowledge of the products in store.
Would definitely recommend dealing with steve again in the future.
5 stars for Steve!
Friendly and professional customer…
Friendly and professional customer service when I visited the store. I did not feel pressured into making a quick decision.
Thank you MO
Excellent assistance from salesman
Excellent assistance from salesman
Easy going sales rep who gave good…
Easy going sales rep who gave good information without pressure. We were left alone to decide what we wanted or afford. Occasional input and advice made our shopping comfortable. Thanks MO.
Peter is the best sales consultant. Great service
Peter the sales consultant.did a wonderful job in helping us to choose chairs. He provided all the information we needed to make a decision. He explained everything clearly about the delivery and finances.
Really great experience.
Thank you 👍
The guys were both friendly and…
The guys were both friendly and helpful. Peter looked after me well and helped me find the right choice bed frame for my needs.
Choosing our new sofa
Your salesman Steve Wong was very informative and listened to the type and style of sofa that we required. He told us about the various functions, fabric choices and grades as well as the services and warranties available. He was very patient and attentive without being pushy.
The vast choice of furniture in the store was a little bit overwhelming but Steve guided us to the options available to meet our requirements.
The whole experience left us with smiles on our faces and feeling very relaxed about our purchase.
GREAT CUSTOMER SERVICE FROM AZZDEAN AT…
GREAT CUSTOMER SERVICE FROM AZZDEAN AT THE CAMBRIDGE BRANCH!! Very satisfied customer ….
Recently purchased a Nicoletti Alcova 3 Seater Leather Sofa Bed from the Cambridge store and was very professionally helped by Mr Azzdean Seffras. I have to say, that not only am I am overjoyed with the Italian craftsmanship of the product itself, After owning it since being delivered, but the customer service and product knowledge, demonstrated by Mr Seffras was second to none!!
To all the upper in command at the company, You have a REAL ASSET in this member of staff and he really DESERVES a raise, or so recommendation for making the whole process work as smoothly as possible. GREAT CUSTOMER SERVICE from Azzdean Seffras please ask for him personally, if purchasing any furniture from this store.
10 OUT OF 10!! James :-) :-)
The sales person Azdeen
The sales person Azdeen. We were given time (and we needed a lot) to make decision but he was always on hand for advice
Happy
Excellent salesman,answered all our queries,just waiting for the sofas to arrive.
We felt at ease as soon as we walked…
We felt at ease as soon as we walked into the store. We was greeted by the young sales person. Who said feel free to walk about. And if we needed help just ask. There was no rush. He was very helpful and knowledgeable. Thankyou
Good quality and good service
Aaron gilks was extremely helpful without being at all pushy. we always buy from furniture village as it is good quality and we always find it a pleasurable experience as we can browse without being hassled and the staff are really helpful. The coffee and cookies are lovely too.
Great offers and relaxing experience
Lovely range of furniture
Beautifully displayed
Sales team are helpful but not pushy
Peter was excellent
Peter was excellent, very knowledgeable and didn’t rush us at all.
My only peave is with the company. Us ‘ old school’ people who like to pay for things as we go, are deeply penalised. The credit charge is added to the cost of the sofa it is only classed as ‘free to the customer’. No bank lends money for free! Therefore I have paid the credit charge and not used the credit facility which means you have made a huge profit from people like me who don’t like debt. Do you not feel this encourages debt.
Mo was very helpful & he was…
Mo was very helpful & he was professional with his help in achieving what we wanted & guidence
Great customer service.
Great customer service as always.
Sales consultant Mo Uddin at Cambridge branch was not pushy nor on your back whilst you look.
Answered questions with no issues.
Offered discount on top of sale price and even giving two cushions free.
Couldn't ask for more.
Great!
My wife and I were immediately welcomed, offered refreshments and asked what we were looking for. The advice received was constructive and allowed us to make a more definitive decision. Aaron was a great help.
Sales person Aaron was very helpful…
Sales person Aaron was very helpful and professional took his time explaining everything especially with the colors and materials I needed advice with due to new carpets being fitted I was unsure of precise color scheme I wanted
All in all a very good experience and very pleased with my purchase and the vibe of the store
Really helpful staff, lovely new sofa!
It was lovely to be able to walk around all the sofas and once it was noted we were looking at a particular sofa, we were approached (this made it feel so relaxed!) Peter was extremely helpful, spoke through all the options for the sofa, fabrics, even found some wood samples to see how it would look against our floor. He then helped us find a dining table and we were pleased to learn we could have seperate deliveries for both once in stock, but only pay the one delivery charge! Great customer experience and really excited for our new furniture when it's all ready! 😊
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