We want to say a big thank you to Matthew and the rest of the staff at the Chelmsford store. We told him what we were looking for & he pointed out a few options plus some new sofas that had... Ver mais
Localização
Trocar localizaçãoUnit B, Clock Tower Retail Park, Westway, CM1 3BG Chelmsford, Essex, GB
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Veja o que dizem as avaliações
I was probably one of her most indecisive customers ever, but Caroline was very patient with me, and went over and above to make me feel comfortable, even made me a drink with a cookie. It took me 2 d... Ver mais
I had a really great experience at Furniture Village. Tammy was incredibly helpful and made the whole process so easy. She was friendly, knowledgeable and, most importantly, not pushy at all, whic... Ver mais
Tammy was a pleasure to get to know whilst purchasing our new sofa. Very informative, helpful and nothing was too much trouble. Absolute star, very lucky to have as a valuable member of staff. 🤩
Detalhes da empresa
Informações de contato
Unit B, Clock Tower Retail Park, Westway, CM1 3BG, Chelmsford, Essex, Reino Unido
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tammy made us feel at ease and was very…
Tammy made us feel at ease and was very hospitable, Tammy was very helpful with the sizes and in the end she got us a good deal.
Tammy was very helpful and polite
Tammy was very helpful and polite. Helped my parents pick the sofa set up that was right for them and even done the a good deal. Overall very impressed with the customer service received 👍
Great experience in store
Great experience in store, Lynn made purchasing our new sofa so easy, left us to browse and supported when we had made a decision. Quick and easy process, will return for our next furniture purchase
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Great service with delivery guys really…
Great service with delivery guys really helpful but the rest of service
Awful. We had a change circumstances beyond our control I spoke to store to see if they could delay it they where very rude and unhelpful we have now had to store it in a garage. I can believe if a issue you can’t delay it before it has been sent very bad

Resposta da Furniture Village - Chelmsford
Good from start to delivery
Een a good experience from purchasing the furniture to the delivery. The van drivers were very professional.
Were very helpfull and got a grate deal
Were very helpfull and got a grate deal
Picking a sofa at Furniture Village
Friendly staff without being pushy.
Great range of sofas and chair to choose from.
Lyn answered all my questions so I understood my options.
Good range of prices which are competitive with other furniture shops.
Tammy was warm and welcoming and done…
Tammy was warm and welcoming and done her upmost to show us around the store and gave her reccomendations where needed.
Great service and experience
Tammy was a great help in helping us…
Tammy was a great help in helping us find a lovely sofa to fill out lovely space. She really helped us find a great deal and she was such a delight to speak to.
AMAZING experience
AMAZING experience! Such a stress free experience especially with the help of Tammy. We didn’t really know what we were looking for but she really assisted us with it, let us have time to think and talk it through. She really let us know the bargains we had available and it was so so helpful
Good customer service service
Outstanding Customer Care at Furniture Village
I recently visited Furniture Village in Chelmsford with my partner to purchase a new mattress, and we had an excellent experience thanks to Patricia.
From the moment we arrived, Patricia welcomed us warmly and demonstrated genuine professionalism. She took the time to understand our preferences, carefully listening to what we liked and didn’t like, and guided us through a range of options without any pressure.
We tried several mattresses, and throughout the process she remained attentive, patient, and incredibly helpful. Her knowledge and guidance made it much easier for us to narrow down our choices and feel confident in our decision.
Patricia also ensured that the purchase process was smooth and completely stress-free, which made the whole experience even more enjoyable.
It was truly a pleasure having her assist us, and we would highly recommend seeking her out if you are visiting the store.
Buying a suite…
The sales lady Patricia was very patient while we changed our minds over colour and made spending quite a lot of money really easy
Very pleased with my choice of sofa…
Very pleased with my choice of sofa staff very friendly helpful and understanding can't thank your staff member Caroline page enough made me feel so at ease and welcoming
Great service
Karunaker was very good with us. Took us through options until we settled for good bed options for our kids
Tammy served us today
Tammy served us today, very helpful and informative. Coffee & cookies were a lovely thought. Not pushy sales and was on hand if we had any questions.
Great service, thank you
Great experience at the Chelmsford store
Patricia at the Chelmsford store was very friendly and helpful, and spent a considerable amount of time assisting me in making the right decision.
She provided me with all the information about the products. Would recommend!
The sales women Caroline very helpful…
The sales women Caroline very helpful and good selection of stock available.
Tammy was so helpful and went above to…
Tammy was so helpful and went above to help us make a purchas we will be back
Amazing Service by Patricia 🥰
I have just moved and went shopping with my sister for a new sofa, just looking to see what I liked.
Patricia was amazing! Helpful and gave us the information we needed without being pushy.
We continue to look in the other furniture/sofa shops but could find what I liked so came back..
Patricia saw us again and joked "have you been to the other shops" whist I was sitting on the sofa which I liked.
Patricia was again very helpful with all information on the sofa, so I brought it.
And after all the paperwork was done my sister then saw some lion pictures, which she then brought.
A very happy and productive afternoon out. 😁
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