Furniture Village - Croydon Avaliações 

2.538
O TrustScore é 4.5 de um total de 5

4,7

222 Purley Way, CR0 4XG Croydon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... Ver mais

Avaliado com 5 de um total de 5 estrelas

I would like to give some excellent feedback to Selma at Furniture Village. Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful and patient. Took us 12 months to complete our house purchase and they held our order without any issues. Wilfred was extremely helpful and patient and kept in touch throughout the proces... Ver mais


Detalhes da empresa


Informações de contato

  • 222 Purley Way, CR0 4XG, Croydon, Reino Unido

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(2.538)

65.458 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Our experience today was exceptional

Our experience today was exceptional from start to finish. The store was clean and easy to navigate, the staff were very welcoming and provided us with support instantly. Thank you to Sean for all your help and guidance throughout our experience today, we look forward to lay on our brand new mattress today and hopefully be back soon with friends and family for the next pieces of ours and their furniture.

11 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

NEVER EVER GOING BACK AGAIN

NEVER EVER GOING BACK AGAIN. THEY DONT DESERVE A SINGLE STAR. Horrible Experience. WOULD SUGGEST ALL TO AVOID Furniture village. Below is what happened
1. Order for an ottoman bed (Order no 0391BP327) placed on 30th April
2. Bed gets delivered 3 weeks later BUT INSTALLATION GUYS REALISE A PART IS MISSING.
3. They rewrap the BED and put in my garage and assure me that SOMEONE will contact and send the team with missing part to REINSTALL bed
4. It's been more than 30 days with at least 25/30 attempts to contact them. Everytime the response is - Will take care of it and contact back. Nobody responds or calls back - EVER
5. On the other hand the FINANCE payments scheduled to start in 2 days

11 de junho de 2026
Avaliação não solicitada
logotipo da Furniture Village - Croydon

Resposta da Furniture Village - Croydon

Good Afternoon, I am truly so sorry for the issues you have experienced with your delivery. I would like to investigate this further for you. To enable me to do so please can you send a copy of your review along with your 9-digit order number, name & address to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Avaliado com 5 de um total de 5 estrelas

We were looking to buy a new sofa after 20 years

We were looking to buy a new sofa after 20 years so did not want to be rushed into making a decision. We were given plenty of time to try several sofas out, and tge staff answered all our questions re fabrics, cost and delivery. We did buy in the end and was easily guided the order explaining everything in detail. They made us feel at ease throughout.

1 de junho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Wilfred who help me buy my sofa and…

Wilfred who help me buy my sofa and dining table was brilliant. He was pushing us to buy and gave us good advice. The disappointment has come with the delivery twice i received a call to say that my sofa was going to be delivered, first time on the day I was called my the delivery company to say it wasnt in the van, second time there is transit issues. Still no further forward and still without the sofa. At least the dining table expectations were managed with a 5 week lead time. If there wasnt any issues with the delivery I would have given 5 stars.

25 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

I went to different places before I…

I went to different places before I came to Furniture Village. The moment I walked in I knew I would get what I wanted . The store assistant was friendly and very helpful. He took his time and showed me around till I spotted what I was looking for. A very comfortable and stylish sofa. And when it arrived I was never disappointed. I love my new Sofa.

6 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent customer experience

The service we received from Harold was first class. He was helpful and very attentive....unusual in most retailers!
Coffee and cookies were a nice touch during the admin process, and Harold actually made the whole experience enjoyable. Thank you.

5 de junho de 2026

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