Furniture Village - Exeter Avaliações 

1.689
O TrustScore é 5 de um total de 5

4,8

Sowton Retail Park, Moor Lane, EX2 7JA Exeter, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Staff are always lovely in our local store, they all go avoe and beyond. Our lovely sales assistant today was Donna Martin, good fun, very knowledgeable, she talked through the additional Care and Pr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ben supported us superbly throughout the whole experience of finding and buying the right suite for us. We were so grateful for his knowledge - no pushy sales techniques just patient support - and cof... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have only ordered our sofas so far but everything so far has been great. Suzi at Exeter was patient and didn't try to hard sell which was appreciated. The ordering process was easy and we are looki... Ver mais

Avaliado com 5 de um total de 5 estrelas

The sales consultant, Judy, was very helpful and patient. She went to great length to allow us to review colurs in natural light as well as under the store lighting. She went through our order very ca... Ver mais


Detalhes da empresa


Informações de contato

  • Sowton Retail Park, Moor Lane, EX2 7JA, Exeter, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(1.689)

66.350 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service .

We were attended to, without waiting, by a very helpful and knowledgeable staff member. She was able to answer all of our questions in an efficient and friendly manner and placed our order quickly, explaining what was going to happen before the furniture arrived.

22 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Perfection

Staff are always lovely in our local store, they all go avoe and beyond.
Our lovely sales assistant today was Donna Martin, good fun, very knowledgeable, she talked through the additional Care and Protect package covering all my concerns, top tips as well to keep our new furniture looking great. Coffee and biscuits are a welcome treat as you complete paper work for your purchase. Seamless and easy today.

22 de agosto de 2026
Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, informative and made furniture shopping stress free. Well done FV and Donna at Exeter.

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent support and help

Ben supported us superbly throughout the whole experience of finding and buying the right suite for us. We were so grateful for his knowledge - no pushy sales techniques just patient support - and coffee to go with it! :-) Thankyou

18 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We have only ordered our sofas so far…

We have only ordered our sofas so far but everything so far has been great. Suzi at Exeter was patient and didn't try to hard sell which was appreciated. The ordering process was easy and we are looking forward to the call saying they are coming.

15 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Friendly welcome

Friendly welcome. Staff not pushy. Very knowledgeable and listen to what you want.
We were seen my a fantastic chap I think he is called Mattius he was Portugal. He was also fantastic when my daughter was buying her sofa for her 1st home.

19 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I recently ordered a new sofa from Furniture Village and would recommend the sales agent (Donna) who helped me. She was incredibly helpful and knowledgeable about the products, answering all my questions without ever making me feel pressured to buy. I particularly appreciated that she encouraged me to take the colour samples outside so I could see them in natural light — such a simple thing, but it made choosing the right colour much easier and gave me confidence in my decision. She was warm, friendly and professional throughout, and her approach was informative rather than pushy. She genuinely wanted to help me find the right product for my home, making what could have been a stressful buying decision feel easy and enjoyable. Excellent customer service.

9 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service on all fronts

The staff in shop ( Donna, I think) were brilliant and very friendly, helpful and knowledgeable. We were kept up to date with the progression of our order. When the delivery was ready it was done on a day and time to suit us. Very happy, thank you

4 de agosto de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Hidden cost

I like the product, and the sales person was helpful. I did not like the hidden costs and having to question pricing

8 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a lovely experience all round

The sales consultant we saw, Ben Heately, was really lovely. Very friendly, Great knowledge of products, we didn’t feel pressured at all, he just explained any queries we had really well & left us alone when needed. We went in for a light fitting & came out having bought a new bed 😄 would definitely buy from here again. If the product & delivery are as good as this we'll be very happy!

10 de agosto de 2026
Avaliado com 4 de um total de 5 estrelas

Ben was very friendly

Ben was very friendly, told us what we needed and then most importantly to us left us alone with our thoughts to make a decision, if he came across pushy we would have left without a purchase but as it was we felt comfortable it was on our terms and a sale was secured.

Many thanks.
Clint Cooper

9 de agosto de 2026

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