I received lots of help and advice from the assistant Alif when choosing my sofa. He was very patient when I couldn’t decide what fabric to choose. The paperwork was explained to me and Alif also ad... Ver mais
Localização
Trocar localizaçãoWill Adams Way, ME8 6BY Gillingham, GB
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Veja o que dizem as avaliações
I was sofa shopping in store in Gillingham and served by Darhys, who couldn’t do enough to ensure I had the right sofa. Shopping with a newborn was made easy and relaxed here, unlike another large sof... Ver mais
Left alone to walk around and look at different options. Once we decided on what we liked it just look a couple of questions to change design of the chairs and place the order. No pressure or rush, ac... Ver mais
I would like to commend the exceptional customer service provided by Kami, who is not only knowledgeable but also exceedingly polite and helpful. His performance merits recognition, and I believe h... Ver mais
Detalhes da empresa
Informações de contato
Will Adams Way, ME8 6BY, Gillingham, Reino Unido
Pede aos clientes que avaliem
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Darhys Nugent at your Gillingham store…
Darhys Nugent at your Gillingham store provided excellent customer service.
He was extremely helpful and patient whilst we narrowed down our choices to a preferred option. He the explained without ever being pushy our range of choices. We were impressed with his product knowledge and answering all of our many questions. This will be our 2nd settee from Furniture Village and would happily recommend to both friends and family.
Rushed
In all fairness it was a bank holiday, however we were still rushed quite a bit; it felt like we were talking to a customer assistant bot rather than a human. We also wasn’t offered a drink at any point, while others were… Short and sweet.
Friendly and efficient
Darhys Nugent at the Gillingham showroom was very friendly and helpful. Answered all our questions and more without being pushy.
Paul helped us pick a new mattress was…
Paul helped us pick a new mattress was helpful and polite
Paul from the Gillingham branch was…
Paul from the Gillingham branch was great, paperwork complete in record time, friendly and efficient, thank you Paul.
Had a very good experience with…
Had a very good experience with furniture village. The guy called Clive has been very patient with me. I’ve changed the colour of the sofa that I ordered and then changed the sofa that I ordered and he has been smiling all the time. Very happy with my experience and he’s a very genuine kind man.
Great purchase experience
Darhys at the Gillingham Kent store was very helpful and knowledgeable- quick and painless sofa ordered
Alif was very helpful and professional
Alif was very helpful and professional, the sales process was seamless.
Great showroom with lots of choice
Great showroom with lots of choice
The salesman Kami was very nice, gave us advice but let us look and see what was on show on our own
Very attentive without being pushy
Knew his stuff in a good way
Great salesman
Tom, Gillingham
Tom, Gillingham store was so helpful and informative on our recent sofa purchase we made sure we saw him when we went back to order another item.
Despite it being very busy in a bank holiday weekend, he again offered efficient, great customer service and best price.
Very happy customers. Thank you
PAUL wELSH was very helpful in helping…
PAUL wELSH was very helpful in helping us to choose a new bed.Thank you
Excellent service from Paul
Paul assisted us with our purchase, without being pushy. He was professional and super helpful and friendly. He completed our sale super quickly and efficiently which helped whilst shopping with our 2 young boys :)
Soo much choice
There is soo much to choose from it is great! We found the sofa and table and chairs we loved!
The sales consultants we all very helpful. Kami explained the differences between the sofas we were looking at and work out which would be best for us. He also assisted us when we were looking at the tables. He was awesome!Thank you!
Nice showroom with lots of options…
Nice showroom with lots of options .Good contact with salesman in the store not pushy , ready when we needed him good advice given .
Clive was very friendly and have good…
Clive was very friendly and have good customer service
We have visited many times over the…
We have visited many times over the past few months, choosing furniture for a new build that we are downsizing to.
Kami has been so helpful whenever we have seen him and done his best to answer any questions we have had.
Furniture Village Gillingham Kent
Tom Rich sales consultant at the Gillingham Kent Store was knowledgeable about the dining room furniture we were considering buying.
He took us around store to locate individual items.
He explained purchasing options and delivery charges up front so no hidden charges.
We completed the purchase and it was a throughly pleasant experience
Kami was really helpful and he gave us…
Kami was really helpful and he gave us great service. Would recommend them to anyone
Staff were friendly and helpful but not…
Staff were friendly and helpful but not too pushy.
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