After going in multiple sofa shops we went into furniture village with multiple things we needed for our next sofa. Emma the sales associate was incredibly helpful. She understood exactly what was nee... Ver mais
Localização
Trocar localizaçãoSt. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA Hull, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent choice of furniture which just seems a cut above all the other furniture shops. Staff very friendly, helpful and knowledgeable. The sales person who dealt with us was amazing. The whole proc... Ver mais
After visiting several other retailers looking for furniture it was nice to walk into Furniture Village and have a great choice of quality sofas ,designs and colours as we had little or no idea w... Ver mais
Our first visit to Furniture Village. We were looking to buy a mattress. We were acknowledged on arrival. Though the store was quiet as they had only just opened. We were left to have a look around fo... Ver mais
Detalhes da empresa
Informações de contato
St. Andrews Quay Retail Park,, Clive Sullivan Way, HU3 4SA, Hull, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from very friendly…
Excellent service from very friendly staff always enjoy going into the store staff always helpful and happy
The staff are so helpful not pushy but…
The staff are so helpful not pushy but there if you need help
Gemma was a star salesperson
We were greeted by a lovely sales person, Gemma, who offered us hot drinks. We explained that we had previously bought Laz y Boy suites 16 years ago. She showed us something that we may be interested in which is of similar build to our old suite. She wasn’t pushy, left us to browse the store, and then showed us the Hollywood set. It turned out to be the perfect suite we needed. She then showed us around the bed section, and did us a fantastic deal on both the suite and the bed and mattress. We really couldn’t be happier. Top service. Congratulations Gemma.
Beautiful shop very friendly staff and…
Beautiful shop very friendly staff and so helpful
Lovely,friendly and helpful…
Lovely,friendly and helpful salesperson. Very kindly also got water for our dog !
Excellent in store service
Excellent in store service by professional staff. Thank you.
We liked how we wasn’t hounded as soon…
We liked how we wasn’t hounded as soon as we walked in. We was asked if we wanted a drink or cookie and if we needed help to just ask.
That instantly made us feel at ease and happy, no one forcing a sale on us.
The lady that helped us was Elizabeth, she was absolutely brilliant, helpful and so approachable.
Pode usar a ajuda de IA para as respostasVer mais
Our dining set was delivered almost 3…
Our dining set was delivered almost 3 months ago, but unfortunately the table has a factory defect and cannot be used when extended/opened.
I contacted customer service several times, but despite many promises, there is still no solution while I continue paying for this very expensive furniture.
To be fair, the staff in the store were kind and the delivery team did a good job. However, at the moment I basically have an expensive table that is unusable.

Resposta da Furniture Village - Hull
BILL THE SALESMAN GAVE ME ALL THE…
BILL THE SALESMAN GAVE ME ALL THE INFORMATION THAT I REQUIRED TO CHOOSE THE SOFA FOR ME AND HE LEFT ME TO LOOK AROUND. NOT PUSHY LIKE SOME PLACES THAT I HAVE BEEN. THE COMOANY ALSO GIVE A 20YR GUARANTEE . I DECIDED TO BUY AND WHAT A LOVELY MAN BILL IS.
Ordering in the shop was good and worth…
Ordering in the shop was good and worth 5stars but the warehouse when delivery was due let them down. We were given that still in container so then given following Saturday that got cancelled due to sofa been stuck in Milton Keynes and then finally arrived at our house on 3rd delivery date. The 2 delivery lads were great very professional give them 5 stars
Call handled quickly and efficienly
Call handled quickly and efficienly. Good information on the process required. Call handler was friendly throughout the call this morning. E mails sent promptly.
Saw what we wanted and Gemma sorted the…
Saw what we wanted and Gemma sorted the rest. Given a lovely coffee and cookie whilst paperwork was sorted.
The Sales person was very helpful
The Sales person was very helpful, friendly and efficient
We cannot fault our experience with…
We cannot fault our experience with furniture village St Andrews Quay store Hull . Thr female store assistant that served us on 16/05/2026 was really helpful and gave us some good ideas for the sofas we were looking at, she was not pushy in any way , unlike several of the other stores were that we had visited prior to furniture village . She gave us time to think about our choice and We were given a very good deal . Very happy with our purchase and cant wait for them to be delivrred
Once we decided on the chairs we…
Once we decided on the chairs we wanted, it only took a week for them to be delivered which was a very quick service. I would recommend them as high quality and quality service.
A Great Company to use
From when we first went into the store to buy our furniture the whole experience with all the sales staff for a great experience , they were all great and so helpful , when the furniture arrived we had Ben and Tom who came in and assembled all our furniture , took great care of our furniture removed boots when inside our home even without asking which was so kind ,
Thank you everyone at Furniture village ,
Will be back soon for sure
Listened to our requirements and gave…
Listened to our requirements and gave advice
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







