Shaun and Ian delivered our new bed this morning. Both of these gentleman were so respectful They went over and above their remit to help us and make sure our bed was assembled Thank you and tha... Ver mais
Localização
Trocar localizaçãoWest Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB
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Veja o que dizem as avaliações
I had done my research so knew what I wanted but needed a chat to confirm Same … I was not jumped upon it followed round by a salesperson which is all good but s soon as I wanted help it was the... Ver mais
Zak was wonderfully friendly and helpful, not at all ‘pushy’ (which we cannot abide) just made himself available and let us do our own thing checking out furniture, and checking in periodically to see... Ver mais
Waseem @ Leeds Furniture Village made our experience so easy today. We needed a sofa, sofa bed and dining set. Waseem worked with us to find the ideal items and we managed to find all 3 in o... Ver mais
Detalhes da empresa
Informações de contato
West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, Reino Unido
Pede aos clientes que avaliem
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Mike was really helpful and friendly…
Mike was really helpful and friendly and offered very good advice
We got what we wanted!
Richard was helpful without being fussy, he asked us what we were looking for and showed us a range of items that met the brief.
He gave us space to decided what we wanted, then efficiently helped us place our order.
Showroom was bright and welcoming,staff…
Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store fitted that to a tee for me ,I knew they were happy to help and on hand for any information I needed but gave us space to look. Mike served us and he was so lovely really made the experience perfect
Every step was excellent
Every step was excellent - from the service in the show room to arranging and receiving the delivery. The quality of the products is very good. All went without a glitch and we would highly recommend to friends and family.
Cannot believe how helpful Waseem @ the…
Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked after here, would highly recommend ❤️
Amazing customer service
Amazing customer service, brilliant deal, very nice place to get furniture
Michael was the best to deal with
Michael was the best to deal with, made the whole experience a pleasure from start to finish.
Friendly and knowledgeable
Friendly and knowledgeable, polite staff, not pushy just provided good fast service.
Sales men not pushing you into buying
Sales men not pushing you into buying, very polite and helpful
Richard was a sales person who put the…
Richard was a sales person who put the customer first. Extremely knowledgeable and very generous with additions to our purchase. A refreshing change in the current climate
Mike was so friendly and helpful
Mike was so friendly and helpful, going above and beyond making sure we got what we wanted. Would definitely buy from Furniture Village again.
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Told wrong information
Overpriced but service was wonderful on time of shop. Communication differs because we were told different things regarding the recycling/disposal of old beds, which meant the smooth process was interrupted. Now need to find a way to get rid of beds without paying ridiculous fees of £100+. Not happy with being told different at time of shop that it was included to on delivery day this being denied and not being a thing.

Resposta da Furniture Village - Leeds
Staff in store were helpful and…
Staff in store were helpful and knowledgeable but not pushy.
Delivery service was excellent.
Very happy with quality of furniture.
Exceptional customer service
From the moment I entered the Leeds branch I received exceptional customer service from Sayed (apologies if misspelled!). He was extremely attentive without being pushy, he offered me and my family a hot drink and even gave us extra cookies! This was my first big purchase for my first home and his assistance on the day made the experience extremely enjoyable and stress free. I left the shop wanting to leave a positive review before I even received the text offering me to.
I was also really impressed with the furniture on offer and how incredible the sale prices and discounts were. I look forward to my sofa arriving as I really feel as though I am getting amazing value for money.
I found just what I needed- Great store
I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with lots of affordable options.
Richard was very polite
Richard was very polite , informative , and very helpful , all together excellent service
Friendly and helpful staff.
Sales consultant Richard Hurford was friendly and helpful. I am pleased with my purchase and would definitely recommend this store to others.
A young lady called Courtney
A young lady called Courtney, help me with the right size table and chairs very helpful customer service.
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