Lovely experience in the shop yesterday ordering a new sofa. Felt completely relaxed and wasn't immediately jumped on by a salesperson. When a gentleman did approach, Shak, he was very polite. Sha... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We had a fantastic experience at Furniture Village. A huge part of this was due to Shak, who was extremely attentive and knowledgeable. Shak gave us excellent, useful advice and never rushed us into m... Ver mais
Manish was friendly, knowledgable, with no pressure sales. Explained the sales process simply and did his best to ensure I left the showroom a fully satisfied customer. Will definitely return for my... Ver mais
Thanks to Shak for his exceptional customer service service! Because of how well he treated us and was patient with us when we purchased our mattress, we returned to buy our dining table with him too.... Ver mais
Detalhes da empresa
Informações de contato
Fosse Park South, LE19 1UT, Leicester, England, Reino Unido
- 0116 497 2120
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Paddy was a great help he knew exactly…
Paddy was a great help he knew exactly what I was looking for.
He was very genial and made sure I knew what I was looking for. Many thanks for excellent service Paddy.
Val Gower
Great service with coffee and cookies…
Ash was great and we found the right sofa
Great service and very friendly
Great service and very friendly
Mo at Leicester gave a great service
Mo at Leicester gave a great service
Great Service
Came in today and was served by Rick. He was very friendly. And super helpful when it came to picking or new sofa and finding our matching dining room chairs.
Great selection of furniture and good…
Great selection of furniture and good customer service. Friendly staff and no pushy sales. Would definitely recommend and use again.
LOOKING FOR NEW SOFAS
LOOKING FOR NEW SOFAS
I found Patrick Mulholland the Sales Consultant extremely helpful, explained very clearly, and answered all of my queries with no hesitation. I feel the Customer service I received so far has been excellent. My delivery is not due until October. Looking forward to that. I will be happy to leave another review to follow my experience from start to finish.
Happy to recommend
Pode usar a ajuda de IA para as respostasVer mais
Bought sofa & clock promised lead time…
Bought sofa & clock promised lead time of 12 weeks but the product & The clock came after 19 weeks !!!
Soon as I opened the clock it was broken, it took another three weeks to get a refund after making 8 calls to them
Can’t believe how bad there customer service section , keep on apologising but no goodwill gesture !! Avoid buying

Resposta da Furniture Village - Leicester
Manish was very knowledgeable and…
Manish was very knowledgeable and helpful. I’m sure, with his help, we bought the right product.
There was plenty of choice
There was plenty of choice, staff were happy to let you look round at leisure.
When i was ready to make the purchase Abdul was very helpful confirming my choices.
Paddy was great from start to finish
Paddy was great from start to finish, no hassle or pushy selling, had great product knowledge and was super efficient.
Experience was great
Experience was great, excellent customer service and offer on our sofa and dining chairs. Thanks Shak ☺️
Tony and paddy are excellent!
I had a really positive experience
I had a really positive experience. Rick was incredibly helpful and very friendly. He explained everything really clearly and took the time to answer all my questions, which made the whole process really easy and stress-free. Excellent customer service — thank you, Rick!
Great customer service
Manish was very informative, great with us, patient and not pushy. He could see the space and what we wanted and supported us in making it our home in the best way possible.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Had a great experience at Furniture Village. Ash, the sales agent, was absolutely fantastic—friendly, helpful, and never rushed us. He took his time to understand what we were looking for and made the whole experience really easy and enjoyable.
I would highly recommend Ash to anyone visiting Furniture Village. Thank you, Ash, for your excellent service!
Professional
Professional, friendly, lots of advice given to us by Mo at Fosse Park branch. Order placed.
We had a great experience at Furniture…
We had a great experience at Furniture Village, thanks to Mohsin. He was friendly, helpful and very knowledgeable, without being pushy. He took the time to understand what we were looking for and made the whole process easy and enjoyable. Excellent customer service — thank you, Mohsin!
I walked into the store and headed for…
I walked into the store and headed for the first person I seen. Showed him a picture of what I had seen on line and he took me straight to it and I chose the colour and bought it. Quick and easy no hassle
Shak was very good and helpful
Shak was very good and helpful, it was a quick, pleasant experience - thanks
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







