We had great service from Latha when we were looking around at Fosse Park store. She showed us many options, extremely friendly and helpful, not pressured into anything and we eventually found the ide... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The customer service we experienced was excellent. The member of staff, Shak, was extremely helpful. He was able to use his knowledge well to explain the product and gave us all the options open to u... Ver mais
Went to browse for sofas at Furniture Village Leicester and ended up buying a sofa on the same day thanks to the excellent and honest customer service we received. There was no pushy sales tactics fro... Ver mais
Our sales consultant, Shak, was friendly and helpful from the start. He was never pushing for a sale, just offering advice when asked. Once we decided on our combination of furniture, Shak was, again,... Ver mais
Detalhes da empresa
Informações de contato
Fosse Park South, LE19 1UT, Leicester, England, Reino Unido
- 0116 497 2120
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Faisal - Positive Experience
I had a very positive experience today purchasing furniture - Faisal was extremely helpful, friendly and very knowledgeable with the items that we purchased. He made us feel confident with our purchases and everything from the moment we arrived up until we left was handled smoothly and professionally. I would highly recommend!
Excellent service
Really helpful staff that know their stuff. Friendly and inviting rather than being pushy. Felt no pressure from buying from them and they gave good advice and guidance.
Time and patience salesman
The salesman having patience and time for me and not trying to rush me
It was good a offer
It was good a offer
Get what you want good communication
Polite take time to explain from the start to end. With out bieng hurried
Very happy customer.
Very Happy & Satisfied!
Very Happy & Satisfied!
Finally got our new corner sofa from Furniture Village today 🚚💨 Honestly, we fell in love instantly! The colour is beautiful, fabric feels lovely and plush, and it’s so comfortable to relax on. Looks way nicer in real life! From helpful staff to proper delivery – everything went smoothly. We really like it and fully trust Furniture Village for quality furniture. Thank you for such a wonderful product and service! 🙏❤️
Had a great experience at furniture village Leicester
Had a great experience at furniture village Leicester and i had a very professional sales rep Shak, who attended to me and made the process seamless.
Shak was very patient while I tried to make my decisions and was quite helpful throughout.
Loved that I came to furniture village as I loved all I got.
Good experience with great customer service by Shak
I had a very good experience shopping at furniture village Leicester. Of particular note was the customer service rendered by Shak. He was patient, knowledgeable and quite friendly. He was very helpful in my quest to make high quality choices. I am grateful.
We found what we came in to the store…
We found what we came in to the store right away with the help of Mohamed ibrahim great help and professional made the order fast 3 /5 weeks for delivery can’t Waite
My first time being in furniture…
MOHSEN a very friendly and helpful staff. first time being in furniture village I purchased sofa and I'm really pleased with there service ill definitely visit again.
Been served by ash he was very…
Been served by ash he was very attentive and helpful
Furniture Village Fosse Park visit
Mo was very helpful during our visit, from taking furniture to the window so we could see the colour clearly and helping with measurements, so we could make the right choice.
Drinks and cookies offered also, a great touch as choosing furniture can take time.
Many thanks for making the experience stress free.
Fab Customer Service
Now made 2 separate orders at Leicester Fosse Park and both times we were assisted by Latha. She was really helpful and couldn't do enough to help us. So looking forward to receiving our items.
Nice customer service help with size…
Nice customer service help with size and help with everything latha helped us to find the right product
Pode usar a ajuda de IA para as respostasVer mais
My wife and I bought a 3-seater power…
My wife and I bought a 3-seater power sofa with power headrests and heated seats, and a power recliner chair with a heated seat. We ordered this furniture in December 2025, and it arrived in March 2026. The delivery team set it up, then went to try the sofa and chair, but discovered they hadn't set the furniture up correctly. So we put it right and tried the sofa out, we could not believe what we found the left hand side of the sofa by the arm sank there was any padding there so what we done was to phone the store at Fosse Park Leicester. they sent someone out to look at the furniture anyway when he came he checked everything over we then told him to sit on the sofa. He said, " Yes, there is something wrong with it he said he would write a report, and we would have a copy. we got the report back saying everything was ok could not believe it, we went over to the store and they said they would look into it well what a joke they made out they were concerned but all the time they were fobbing us off even the manager at the store was smirking at us i will ever use Furniture Village again the furniture is cheaply made although it cost us £3600 just be careful folks because all they are are cheap sales people

Resposta da Furniture Village - Leicester
Speak to Mo when visiting!
Mo was very knowledgeable and helpful with the purchase of a new mattress and desk. He took the time to explain all the details thoroughly making sure we was informed through every step. I would highly recommended speaking to Mo when visiting Furniture village you will not be disappointed!
Thank you again for such excellent service.
We were served by ash
We were served by ash, fosse park Leicester showroom and he showed nice list of collections and helped to choose the right sofa based on our living room design. We are gald with the service
Adnan made the whole process really…
Adnan made the whole process really simple. We had good advice and he was really polite without being pushy. Really recommend the whole process, now we just wait for our new signed!
Excellent service from Adnan
Excellent service from Adnan. He was extremely patient and informative. I ultimately purchased extras from Furniture Village because of his efforts.
Thanks to Latha for great customer…
Thanks to Latha for great customer service and helping me with my sofa order
good service by latha
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







