We bought our sofa and chairs from FV - Ross’s sales support was great: light touch so that we felt free to wander and try things out, but there when we had questions and also directing us to our idea... Ver mais
Localização
Trocar localizaçãoUnit A, 150 Kingston Road, KT3 3RD New Malden, GB
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Veja o que dizem as avaliações
We had a fantastic experience at Furniture Village, thanks to Ross. He was incredibly friendly, patient and professional. He listened carefully to what we were looking for and gave us great advice wit... Ver mais
We needed a new mattress. We'd actually bought one from an online retailer recently with a trial period which we ended up not liking. We weren't sure what to go for but Hasi was superb! He listened t... Ver mais
Overall, a very good experience and I’m really happy with my purchases. The only disappointment was that my mattress was missed from the original delivery, so I had to wait another three days for it.... Ver mais
Detalhes da empresa
Informações de contato
Unit A, 150 Kingston Road, KT3 3RD, New Malden, Reino Unido
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We had a fantastic experience at…
We had a fantastic experience at Furniture Village, thanks to Ross. He was incredibly friendly, patient and professional. He listened carefully to what we were looking for and gave us great advice without putting any pressure on us. He made the whole process of choosing our sofa easy and enjoyable. Excellent customer service — thank you, Ross! Highly recommended.
Great service
Hasi was very helpful and brought our order in at a very good price.
A pleasure to work with
Great experience as usual
Great experience as usual. This is my 3rd bulk purchase from furniture village,Kingston . I was Looking for a dressing table today and I ordered what I really liked.
Thanks very much Ross for your help.
Great experience
Extensive showroom display, courteous and helpful staff
Shahid and the team were very friendly…
Shahid and the team were very friendly and helpful, and made us feel very welcome in the store. They were professional, knowledgeable, and never pushy. We had a great experience and would definitely recommend them to others!
I had a very positive experience with…
I had a very positive experience with this company. The staff were welcoming, polite, and attentive, offering drinks and regularly checking that everything was okay. I would also like to give special recognition to Mr Ross who was extremely helpful throughout mine and my family visit and went above and beyond to make sure we were well looked after. Excellent customer service overall.
We bought our sofa and chairs from FV
We bought our sofa and chairs from FV - Ross’s sales support was great: light touch so that we felt free to wander and try things out, but there when we had questions and also directing us to our ideal match. Very happy with our purchase and the payment options and other services provided.
Good service from Ross
Quality range and excellent service
Really great range of quality furniture. We had excellent customer service. A special mention for Ross who helped us with the purchase of two Hypnos mattresses. The price deal was really competitive. Ross was knowledgeable and helped us understand the different options.
Good and Convenient
I could have had a bit more support in general but after I’ve decided to buy what I wanted, Mahdi was very helpful and friendly.
Irshad and shahid are both a credit
Irshad and shahid are both a credit! Thanks for your continue support and assistance
Great experience at FV with Jonny
Jonny was fantastic today - over and above customer service.
Sofa
We went to the furniture village to buy a sofa set and Irshad was so helpful. He helped us find the perfect sofas and he was very helpful.
Thank you!
Hasi and shahid very good sold us a…
Hasi and shahid very good sold us a mattress very happy with the purchase
Irshad was an excellent assistant in…
Irshad was an excellent assistant in helping us choose our mattresses today. Would highly recommend.
Great Quality and Excellent Service
We bought three beds and a dining table from Ross, and we’re very happy with our purchase. The quality is great and the prices are reasonable. Ross was very friendly, helpful, and professional throughout the whole process. Great customer service and a very positive experience. Highly recommended!
Very good experience
Very good experience. Having researched the product Mahdi was very helpful and showed a good level of expertise when helping us order our sofa selection.
My wife and I had visited a few…
My wife and I had visited a few furniture stores looking for a dinning set , we went to the new Malden furniture village store and was helped by a very nice young man called Ross , we couldn’t quite decide which one we wanted so Ross asked what sort we wanted, he took my number and posted me items he thought we would like , he dis send us a particular set which we said we would buy , we went along later that day , he was so helpful and honest we actually bought the dinning set which, a sideboard and 2 leather sofas , we were so pleased with the service we received by not only Ross but all the staff which we delt with 100 % happy 😃
Overall great, with one hiccup
Overall, a very good experience and I’m really happy with my purchases. The only disappointment was that my mattress was missed from the original delivery, so I had to wait another three days for it. Everything was sorted in the end, but that’s why I’m giving 4 stars instead of 5.
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