We had a really positive experience at Furniture Village in Northampton when purchasing our new dining set, sideboard and stool. From the moment we arrived, the staff were friendly, welcoming... Ver mais
Localização
Trocar localizaçãoRiverside Retail Park, Fairground Way, NN3 9HU Northampton, GB
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Veja o que dizem as avaliações
I was very very happy with the service I received from furniture village, especially from a particular store assistant called Irina. She was so thoughtful and caring, and really understood what I came... Ver mais
Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We we... Ver mais
My ottoman divan bed was delivered this morning and the delivery guys were cool and the installation was almost perfect Unfortunately. Some screws couldn’t fit into the bed and I find it weird but t... Ver mais
Detalhes da empresa
Informações de contato
Riverside Retail Park, Fairground Way, NN3 9HU, Northampton, Reino Unido
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Someone greeted us when we arrived I
Someone greeted us when we arrived I. The Store…. Name Terry, he was friendly and allowed us to look then was helpful with details, after leaving to think about purchase I came back mainly because of his service earlier.
When coming back different staff member offered me refreshments while I waited.
Friendly and informative staff with a…
Friendly and informative staff with a great range of furniture
Very knowledgeable Salesman.
Good service and helpful staff.
I can’t comment on the sofa I bought or the delivery service, as I only ordered it yesterday, but the salesperson Mo was helpful and knowledgeable. Overall, my experience instore was positive, with no high pressure sales techniques.
This is the second time in so many…
This is the second time in so many weeks and experience was exactly the same. Very pleasant, professional and no pressure at all in making my purchases.
Mau was incredibly helpful and…
Mau was incredibly helpful and friendly. A pleasure to deal with. We left with a fantastic bed. Would recommend
Moving house
Moving house, a new build with a completion date of 12th June. Today we visited the Furniture Village to purchase our suite of furniture and a double and a King sized bed. The salesman (Terry) was very good, extremely patient, expert and guided us through our purchases. We were very pleased with our purchases and delivery was arranged around our house move. Thank you Furniture Village and Terry.
We had the full attention and support…
We had the full attention and support while we were choosing our furniture
Plz update your IT system.Such a long…
Plz update your IT system.Such a long process just to buy a picture
shop assistant/delivery 
Great customer service very helpful all around
Great experience
The sales guy Terry was very helpful and knowledgeable without being overbearing. He helped guide us without influencing.
Some great service !
A really good customer service experience and very quick delivery lead time. Absolutely wonderful service. Nigel talked us through the process and it worked out great.
Saw exactly what we wanted
Saw exactly what we wanted Nigel advised on all options available . We’ll laid out store with wide product choice .
Customer service is the best
Customer service is the best, I was looking around and one of the staff approached me asking if I need help, everything was done without any delays, chose what I needed and finished within 20minutes.
Service
I found the assitant extremely helpful. She answered all my questions & gave me lots if information to help me make an informed decision.
Top class experience
Easy process in the shop, very experienced and kind sales representative who seemed to genuinely care about more than selling - helped show me around the product, recommend where I sought advice, was honest and transparent throughout. Got a phone call to arrange delivery from a professional lady, and the delivery time was quick, and the guys who delivered were also nice, and professional, the product itself looks fantastic and adds a lot of character to the kitchen / dining area.
All in all, very positive
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