Dan the sales assistant was superb! We walked in the store and found a settee we really liked within minutes and Dan explained all the Woking parts, colours, material etc and within minutes it was dea... Ver mais
Localização
Trocar localizaçãoSpringvale Retail Park, Sevenoaks Way, BR5 3SG Orpington, GB
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Veja o que dizem as avaliações
We were greeted by Rob who started by offering us a coffee and then helping us with choosing our new bed. He was very helpful and not at all pushy with any sales tactics!! He was a pleasure to deal... Ver mais
My experience at your Sevenoaks, Orpington store was more than just a shopping to buy house furniture. Sale consultant Barbara and her colleague Danny were so welcoming, friendly, and more importantly... Ver mais
I have found a sofa of choice, i had optional colours with the sofa, i was not rushed by Sean and he helped me to choose, he was polite and friendly, i received a lovely customer service from him, he... Ver mais
Detalhes da empresa
Informações de contato
Springvale Retail Park, Sevenoaks Way, BR5 3SG, Orpington, Reino Unido
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Orpington branch worth a visit
The staff at Orpington branch are very friendly.
They let you browse at you leisure but are on hand if you have questions just remember if you require larger items (I.e. a sofa, dining table etc) it can take up to three months to be delivered. The items they sell are are top quality and sturdy.
I have been given explanations and…
I have been given explanations and details about mattress I was looking for
Good customer care .
Very helpful and courteous member of…
Very helpful and courteous member of staff. Gave me time and space to browse but was immediately available when I needed assistance.
Barbara was very friendly and helpful
Barbara was very friendly and helpful
Pode usar a ajuda de IA para as respostasVer mais
Misleading delivery dates
We purchased the Clio dining set in store, after being told delivery would take between 7-14 days (as per the website and what the sales person advised us of). I have been monitoring delivery date and the delivery time has gone up to 3 weeks initially and now showing for end of July. Had we known this, we would not have placed the order. Very disappointed with the service.

Resposta da Furniture Village - Orpington
Informative and not pushy
Sales staff were informative and helpful without being pushy, and made us excited about our new mattress! Thanks Leigh
NEW SOFA have always used furniture village made…
Have always used furniture village made two trips to the store to check out furniture was shown various items by salesperson Sean King highly impressed by the service
Will return again in the future
Sean,was knowledgeable
Sean,was knowledgeable, helpful without being pushy, always had good service over the years.
We have used your company before with…
We have used your company before with satisfaction our recent experience and service was excellent especially the young lady who looked after us
The man who served me was very helpful…
The man who served me was very helpful and informative.
The salesman new his product and…
The salesman new his product and explained everything to us well
I had very good service from Abby a…
I had very good service from Abby a young woman in Orpington branch. She actually bothered to bring sample books to my home on her way home from work.
Taha Atif and his team is very…
Taha Atif and his team is very professional. They are polite and delivery my sofa in time.
Rob was lovely
Rob was lovely. He explained a range of different products and demonstrated how they were used. My mum was very happy with her new dining table, and my son was very excited about his new bed. He also gave us hot chocolate and biscuits, which was very kind of him.
Very helpful staff went above and…
Very helpful staff went above and beyond with request
The tea wasn't a deal breaker.
Our visit to the furniture village was a pleasant one. Did not intend to order a sofa that day but ended up doing so. Rob guided us well and did not make us feel under pressure. It was not the greatest tea I have ever drunk in my life but was welcome and wasn't a deal breaker.
Excellent friendly service left…
Excellent friendly service left completely satisfied would always recommend your company
To purchase a couch. popped in to buy a couch
We popped in to buy a couch. You did not have the item we wanted but very quickly offered an alternative made by the same manufacturer, which we ordered along with a footstool.
Very pleased with Sean who looked after us.
We were out of the store within 25 minutes.
Staff very nice and helpful
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