A very efficient service today and day before. Both the manager and Graeme went the extra mile to give us opportunity to choose a colour to match our new paintwork. A lovely pine green. An offer on a... Ver mais
Localização
Trocar localizaçãoBoulevard Retail Park, Maskew Avenue, PE1 2HS Peterborough, GB
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Veja o que dizem as avaliações
We are very happy with the help we got from Graham, he was very patient, and did not rush us into making our decision on what sofa to buy. We have dealt with this company over many years, and hopefull... Ver mais
I visited Furniture Village searching for a new sofa and wow, what a brilliant experience. I met the branch manager, sales manager and was advised by my sales consultant on materials, styles, makes/mo... Ver mais
Aaron was fantastic. He gave us the time, we wasn’t rushed or felt pressured to buy. He was very knowledgeable, advised us well, polite and friendly. Couldn’t of asked for better customer service
Detalhes da empresa
Informações de contato
Boulevard Retail Park, Maskew Avenue, PE1 2HS, Peterborough, Reino Unido
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Exceptional
Wow, what can I even say! Everyone we dealt with was exceptional, but Matthew was absolutely fantastic!
Even though we have a store closer to us, we decided to visit this one to explore some different collections, and we’re so glad we did. The customer service from the whole team was outstanding, and Matthew in particular went above and beyond to make sure we understood everything.
He was incredibly patient, explained all the little details clearly, and gave us practical advice rather than simply trying to make a sale. You could genuinely tell that he cared about helping us make the right choice.
It was such a pleasant and enjoyable experience. A huge thank you to the entire team, and especially Matthew, for making our visit so memorable. We would definitely recommend this store! ⭐️⭐️⭐️⭐️⭐️
Graham was so helpful when looking to…
Graham was so helpful when looking to purchase our new sofa! By far the best salesman in there. And made it a very nice experience!
Good knowledge of stock
Good knowledge of stock, good low pressure sales techniques.
The service there was amazing and…
The service there was amazing and Stephen was exceptional.Keep up with the good work .
Good service
We are very happy with the help we got from Graham, he was very patient, and did not rush us into making our decision on what sofa to buy. We have dealt with this company over many years, and hopefully many more.
Great customer service
Aaron was fantastic. He gave us the time, we wasn’t rushed or felt pressured to buy. He was very knowledgeable, advised us well, polite and friendly.
Couldn’t of asked for better customer service
The staff & manager very helpful not…
The staff & manager very helpful not pushy let us walk around without trying to get us to buy.We looked in shops nearby but returned to you and got the items we came for plus others. Very cheerful staff.
Great service
Fiona was great, very knowledgeable and personable.
The shopping experience could not have been better
From the moment we went into furniture…
From the moment we went into furniture village store it was nice and friendly Fiona came over and assisted us she was really lovely and kind and so helpful she showed us all the beds that would be good for us and we got a really good one and a new chair I would recommend this shop they don’t rush you and really helpful thank you Fiona
Very professional service but also very…
Very professional service but also very down to earth , we were given all the info we needed to make a choice of which sofas to buy , products very good quality , we were attended to by Matt
Experienced and knowledgeable staff
Decided to visit Peterborough branch as wasn't convinced I was being told correct information at Cambridge and it turns out o was right. Bought two sofas that I had been told could be made in bespoke measurements but this wasn't the case. Kwok spent ages making sure that I was given correct information Spent time without hassle or hard sell going through lots of combinations so eventually I was able to choose correct ones for my lounge Friendly and knowledgeable and gave me confidence to buy
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and friendly, and done her upmost towards a satisfactory conclusion
It was Fiona who made our experience
On entering the store we met Fiona, the Sales Person. She was welcoming and friendly and had a lovely attitude.
She was also very helpful.
We now look forward to having our new settee and chair.
Well laid out stock
Well laid out stock, assistant Annie was very helpful and informative, good prices. Would shop again. Thanks.
Great guy very helpful
efficient service
A very efficient service today and day before. Both the manager and Graeme went the extra mile to give us opportunity to choose a colour to match our new paintwork. A lovely pine green. An offer on a two seater sofa meant we could purchase the two we needed. Firm and supportive with recliner and an attractive discount. Such a pity the three month wait. Thank you gentlemen for your considered help and support.
The staff could not be more helpful and…
The staff could not be more helpful and polite very well done excellent
Brilliant service
I visited Furniture Village searching for a new sofa and wow, what a brilliant experience. I met the branch manager, sales manager and was advised by my sales consultant on materials, styles, makes/models and aftercare. It was how shopping for furniture should be, no pressure and no hard sell, no salesman following you around. If you’re looking for the right team to sell you furniture then look no further, they are definitely worth a visit.
Graham was so helpful and explained…
Graham was so helpful and explained everything from beginning to the end
Steven was excellent when we were…
Steven was excellent when we were trying to decide on a sofa , he was very knowledgeable and professional and very helpful and nothing was too much trouble .we looked at other shops and returned to Steven and purchased our new sofa
Would definitely recommend and we will be retuning to buy a table in the future
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