There was plenty of choice at the store and the salesman was very knowledgeable without being pushy. Furniture Village is our favourite store for Furniture needs, we have used the store a lot over th... Ver mais
Localização
Trocar localizaçãoWessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shopping here again after purchasing previously, at the Poole Store, with Sharon, came in again Today for a mattress, again Sharon served us .. very knowledgeable, friendly helpful, and upsold to u... Ver mais
Within this retail park are 3 furniture stores and rightly we visited each looking for a new sofa. However, prior to arriving Furniture Village was not on our list to find our new sofa. Yet, the quali... Ver mais
Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we... Ver mais
Detalhes da empresa
Informações de contato
Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
A real service
Quick, efficient and knowledgeable service. Nothing was too much trouble. I felt quite pampered and can't wait to receive my new furniture.
Pleasant shopping experience
Well laid out store and the salesman didn't keep on at us, just gave the information we needed and gave us space. Came back when we asked. Overall a pleasant shopping experience.
A positive and enjoyable experience
Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we understood. The whole experience was positive and enjoyable with no pressure, just really good service.
Sales Consultant Michael Carling
Sales Consultant Michael Carling. We visited to find 6 replacement dining chairs. Michael showed real interest in what we were looking for and provided insight into possible choices. He remained supportive throughout and even though he was just about to go on holiday for a week, because of his approach I was happy to delay my return to make a final decision and ensure he was the sales consultant to complete my order. On the day there was no pressure to make a final decision just a professional approach, reassurance about the quality of the chairs and completion of the documentation. A really nice experience with no pressure sales! Thank you Michael.
Great selection
Great selection of furniture for a start. The sales staff are very helpful. 5 star experience .
Sales lady provided first class service…
Sales lady provided first class service and was so helpful
Great store. We recommend.
Dan Spivey was extremely helpful and knowledgeable. He made the process of choosing what we wanted easy.
There was a wide selection of suites, living room and bedroom furniture.
Our only negative was the coffee machine didn't do decaf!
Great delivery service
Great experience in-store and excellent delivery service from Rob and Joe. They kept us updated and were careful and considerate when delivering the chairs.
We had a great experience at Furniture…
We had a great experience at Furniture Village Poole today. Shortly after entering the store Ricardo approached us and said that if we needed any help he would be happy to advise. He was true to his word. There was absolutely no hard sell, just lots of knowledgeable information from him about anything we were interested in. We must have called on him about six times and he was just so friendly and helpful. We ended up buying furniture for two bedrooms and a corner sofa having deliberated for about three hours ! I would definitely recommend this store, we were very happy with our visit.
We dealt with Andy
We dealt with Andy. Very helpful chap. It pushy at all which it very nice. Gave us a great deal on our new sofa. Extremely helpful.
Great shop
The level of care and personal attention given to us by the sales colleague was wonderful and at the end of it all we felt truly confident we had made the right purchase
Michael was amazing and so helpful
Michael was amazing and so incredibly helpful. My wife and I visited both the Poole and Southampton stores and made a special trip back to Poole to purchase from Michael as he was by far the person we wanted to deal with. I hope the delivery is as professional and helpful.
Excellent service in Poole
We recently visited the store in Poole. We had seen a sofa online that we wanted to view in person. As we arrived at the store, we found the sofa we wanted to see and was greeted by Michael. Michael was incredibly welcoming and informative about the various different options possible.
Michael was helpful and added his knowledge and experience into our decision. We were satisfied with the customer service and look forward to receiving our sofa.
Looking for a dining table
Looking for a dining table, ther was a good selection to choose from, Sharon gave us the information on products that made the selection easier, the transaction was smooth.
Thanks Sharon.
Sharon was an excellent friendly member…
Sharon was an excellent friendly member of the store, got a great deal on a mattress was lovely.
Sharon was so helpful
Sharon was so helpful, providing alternate samples for chair fabrics and pointing out different features of the dining tables. Very courteous and helpful - she even honoured our discount code.
Staff always very knowledgeable and…
Staff always very knowledgeable and make the experience a pleasure
We needed to oder another coule of…
We needed to oder another coule of dining chairs to go with the dinning set we had already bought, the salesman was extremely helpful to make sure we had the same as before
What a wonderful
What a wonderful, professional member of staff who helped us right through the experience. Andy understood my issues and helped us narrow down what was of interest and we can’t wait to receive our furniture in the near future. Well done Andy you were a treasure.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







