There was plenty of choice at the store and the salesman was very knowledgeable without being pushy. Furniture Village is our favourite store for Furniture needs, we have used the store a lot over th... Ver mais
Localização
Trocar localizaçãoWessex Gate Retail Park, Broadstone Way, BH15 3TE Poole, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shopping here again after purchasing previously, at the Poole Store, with Sharon, came in again Today for a mattress, again Sharon served us .. very knowledgeable, friendly helpful, and upsold to u... Ver mais
Within this retail park are 3 furniture stores and rightly we visited each looking for a new sofa. However, prior to arriving Furniture Village was not on our list to find our new sofa. Yet, the quali... Ver mais
Dan was friendly and knowledgeable. He gave us all the information we needed and left us to make our own decision about which bed and base we bought. He talked us through the contract and made sure we... Ver mais
Detalhes da empresa
Informações de contato
Wessex Gate Retail Park, Broadstone Way, BH15 3TE, Poole, Reino Unido
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I would give zero if I could
I would give zero if I could
Paid good money as I expected decent service.
All phone numbers are automated, nobody picks up and I waited in all day for my delivery that hasn’t happened.
Disgusting service
28 de março de 2026
Avaliação não solicitada
Resposta da Furniture Village - Poole
Good Morning, We apologise for the poor service you experienced and the delivery issue. We appreciate your feedback and will investigate how to improve our phone and delivery services. Please could you email a copy of your review, along with your order number, full name, and billing address to myexperience@furniturevillage.co.uk. Once received, we will ensure this is reviewed and looked into for you. Kind regards, Martin
Non delivery of item ordered
Non delivery of item ordered, tried phoning but no answer & did not return call as stated on automated call. On tracking it only stated delayed with a new date that has also passed. Would not reccomend to anyone & wont purchase from them again.
27 de março de 2026
Resposta da Furniture Village - Poole
Good Morning,
Thank you for your review. We regret that your order wasn't delivered and that we missed your call. We appreciate you bringing this to our attention. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.
Kind regards,
Shanice
Rob and Joe were truly professional and…
Rob and Joe were truly professional and very pleasant people to have in our home 👍 Furniture Village are fortunate to have them on the payroll Thanks again
26 de março de 2026
Avaliação não solicitada
Great delivery from Rob and Joe
Great delivery from Rob and Joe, very thoughtful, clean and respectful. Even entertained the kids.
27 de março de 2026
Avaliação não solicitada
Great service
Rob and Joe were great, took extra care through a tight entrance from our side porch and got everything done so quick.
They were a laugh too!
26 de março de 2026
Avaliação não solicitada
The team turned up on time very polite
The team turned up on time very polite
Put everything together perfectly
Explained how to use
Very professional
Well recommend
Excellent service
26 de março de 2026
Avaliação não solicitada
Khadija was very helpful.
Khadija was very helpful and explained clearly the process of an exchange.
16 de março de 2026
Avaliação não solicitada
Adam
Adam was very helpful and showed exactly what we wanted
17 de março de 2026
Avaliação não solicitada
Dan from Poole branch
Dan from Poole branch, was brilliant and all the other staff were very friendly. Efficient and listened to our requirements overall very happy thank you!
17 de março de 2026
Very friendly and reliable
16 de março de 2026
Paul Mildred at the Wessex gate retail…
Paul Mildred at the Wessex gate retail park in Poole was extremely helpful. He didn’t pressure us but was around to give advice and assistance when needed.
12 de março de 2026
Avaliação não solicitada
You’re always giving a good service, furniture excellent
You’re always giving a good service. Always been happy to buy my furniture with you.👏👏
11 de março de 2026
Avaliação não solicitada
Service and customer relations
Service and customer relations
10 de março de 2026
Avaliação não solicitada
Really helpful staff and an efficient…
Really helpful staff and an efficient service
11 de março de 2026
Avaliação não solicitada
Good service and help with bed selection
Good service and help with bed selection followed by very helpful delivery drivers who set up bed in a room with relatively difficult access
11 de março de 2026
Avaliação não solicitada
A happy experience
A very relaxed atmosphere, no pressure at all from Andy who offered us a drink, then left us to browse.
9 de março de 2026
Very friendly and helpful would…
Very friendly and helpful would definitely recommend to my family and friends to use furniture village.
9 de março de 2026
New furniture
A helpful and informative guide of possible armchairs and sofas on show, and was shown a really good selection of options to suit our needs, the overall experience and offers given made the experience and subsequent purchase an overall good shopping experience. We would recommend the Poole store for any future purchases.
4 de março de 2026
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.