Lovely store ,Robert Moss was a exceptional in helping me choose my sofa and stool.Delivery service was first class. John and Brian were excellent putting sofa together explaining how recliner and e... Ver mais
Localização
Trocar localizaçãoUnit A, Upper Terrace, Straiton Retail Park, EH20 9PW Edinburgh, GB
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Veja o que dizem as avaliações
After visiting several shops, I realised that the best mattress was at Furniture Village. I needed just the mattress but I bought also a fantastic ottoman bed because it was so 😍 beautiful and at a g... Ver mais
I was looking for a small dining table and 4 chairs. I found exactly what I wanted- Clio. Any time I have been into Furniture Village, the assistants were very helpful. I purchased the Clio table and... Ver mais
⭐⭐⭐⭐⭐ We had a fantastic experience with Tom at Furniture Village. He went above and beyond to help us find our dream sofa and made the whole process so easy and enjoyable. Tom was incredibly... Ver mais
Detalhes da empresa
Informações de contato
Unit A, Upper Terrace, Straiton Retail Park, EH20 9PW, Edinburgh, Reino Unido
- 0131 287 5910
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Excellent service from Gary Keenan
Excellent service Gary Keenan was very knowledgeable and very helpful. He showed us lots of different options and was patient helping us make a decision.
Excellent service
I had such an amazing experience at this store! From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff were incredibly helpful and knowledgeable.
The store itself is beautifully organized and very clean, which made browsing enjoyable.
What really stood out to me was the level of customer service. The team went above and beyond to answer my questions and give helpful recommendations without ever making me feel rushed.
Overall, this place truly exceeded my expectations. Great product great service, and a welcoming environment. I’ll definitely be coming back and recommending it to friends and family.
Thanks to Keith and the team for a very easy, stress free purchase.
Great experience from sales man to delivery
Very happy with our dining table and chairs fantastic quality
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I only gave 1 star as zero wasn't an…
I only gave 1 star as zero wasn't an option, I've waited since January 2025 until today 12th of March 26 with no help whatsoever from Mike or his staff, please avoid these charlatans

Resposta da Furniture Village - Straiton
Rodger was so helpful and wasn't pushy…
Rodger was so helpful and wasn't pushy at all in the slightest. He was able to design a suite that would fit into the limited space we have in our sitting room.
Professional and knowledgeable
Professional and knowledgeable. Highly recommend. Roger was fantastic
Great product and it looks good
Great product and it looks good. Special thanks to Mr. Singh.. he has been brilliant as a sales man and had recommended excellent wardrobe. I would recommend to look out for him while visiting the store. Store has great collection of furniture and products are of quality.
Great store lots of choice
Great. Staff were helpful and gave us space to explore. The homemade freshly cooked cookies were a nice touch. Robert Moss was our helper. He did a great job. Thanks
Andrew was brilliant
Andrew was brilliant, great service, extremely knowledgeable. We’d been looking for a while. Definitely recommend. Thanks again! 👍
Roger Singh was exceptionally helpful…
Roger Singh was exceptionally helpful during our visit, he was extremely knowledgeable about the settees we were interested in. Would definitely recommend a visit to Furniture Village at Straiton.
Very relaxed experience
Very relaxed experience. Lovely approachable staff who were happy to help and explain. Cannot wait until my purchase is delivered
Great experience
Everything they said was true - much different experience to the previous furniture retailer we went to so we’d be happy to shop with FV again. The showroom had more sales people than customers the day we went, but it was nice as you didn’t have to hunt for someone to help you with your questions. The sales woman we had was helpful and friendly. It felt very relaxed. A positive experience overall.
A very polite and pleasantly…
A very polite and pleasantly professional sailes lady. Who had a naturally nice manner with no pressure to buy.
Exceptionally knowledgeable about the…
Exceptionally knowledgeable about the products. Straightforward polite manner.
Very friendly and helpful staff
Great experience
We had a great experience at Furniture Village in Straiton, outside of Edinburgh. Tom was friendly, helpful, patient, and gave us some good advice. Very excited for our new bed to arrive in a couple of months! Would recommend!
We had a lovely experience
We had a lovely experience, our salesman Jordan was so helpful and knowledgeable, so friendly made us feel so welcome and comfortable lovely guy
Excellent Service from Gary
We arrived about 15 minutes before closing time, yet Gary was incredibly accommodating. He provided excellent support with a very quick turnaround, and we had a great conversation throughout. Really impressed with the service — thank you, Gary!
Ticks all boxes
Furniture Village went above and beyond to help us find our prefect addition to our home. Brian especially was exceptional. His knowledge, support and friendly manner made the experience easy and enjoyable. Highly recommend.
I felt really at ease in the store
I felt really at ease in the store, a good sales team who are friendly, personable and I didn’t feel pressured or rushed to make a decision. In fact we left to have a think, and returned to purchase on the weekend. That speaks volumes and about Andrew in particular who we dealt with. And of course I’ve a lovely sofa coming that I can’t wait to share it with the family and dogs.
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