Furniture Village - Straiton Avaliações 

890
•
O TrustScore é 5 de um total de 5

4,8

Unit A, Upper Terrace, Straiton Retail Park, EH20 9PW Edinburgh, GB

•

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely store ,Robert Moss was a exceptional in helping me choose my sofa and stool.Delivery service was first class. John and Brian were excellent putting sofa together explaining how recliner and e... Ver mais

Avaliado com 5 de um total de 5 estrelas

After visiting several shops, I realised that the best mattress was at Furniture Village. I needed just the mattress but I bought also a fantastic ottoman bed because it was so 😍 beautiful and at a g... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was looking for a small dining table and 4 chairs. I found exactly what I wanted- Clio. Any time I have been into Furniture Village, the assistants were very helpful. I purchased the Clio table and... Ver mais

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ We had a fantastic experience with Tom at Furniture Village. He went above and beyond to help us find our dream sofa and made the whole process so easy and enjoyable. Tom was incredibly... Ver mais


Detalhes da empresa


Informações de contato

  • Unit A, Upper Terrace, Straiton Retail Park, EH20 9PW, Edinburgh, Reino Unido

  • 0131 287 5910

4,8

Excelente

O TrustScore é 5 de um total de 5

890 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(890)

67.270 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

I had such an amazing experience at this store! From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff were incredibly helpful and knowledgeable.

The store itself is beautifully organized and very clean, which made browsing enjoyable.

What really stood out to me was the level of customer service. The team went above and beyond to answer my questions and give helpful recommendations without ever making me feel rushed.

Overall, this place truly exceeded my expectations. Great product great service, and a welcoming environment. I’ll definitely be coming back and recommending it to friends and family.

Thanks to Keith and the team for a very easy, stress free purchase.

13 de março de 2026
Avaliado com 1 de um total de 5 estrelas

I only gave 1 star as zero wasn't an…

I only gave 1 star as zero wasn't an option, I've waited since January 2025 until today 12th of March 26 with no help whatsoever from Mike or his staff, please avoid these charlatans

12 de março de 2026
Avaliação não solicitada
logotipo da Furniture Village - Straiton

Resposta da Furniture Village - Straiton

Good Afternoon,

We appreciate your feedback and regret that you've had this experience. We're sorry to hear that you did not receive assistance. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Avaliado com 5 de um total de 5 estrelas

Great product and it looks good

Great product and it looks good. Special thanks to Mr. Singh.. he has been brilliant as a sales man and had recommended excellent wardrobe. I would recommend to look out for him while visiting the store. Store has great collection of furniture and products are of quality.

6 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Andrew was brilliant

Andrew was brilliant, great service, extremely knowledgeable. We’d been looking for a while. Definitely recommend. Thanks again! 👍

8 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Everything they said was true - much different experience to the previous furniture retailer we went to so we’d be happy to shop with FV again. The showroom had more sales people than customers the day we went, but it was nice as you didn’t have to hunt for someone to help you with your questions. The sales woman we had was helpful and friendly. It felt very relaxed. A positive experience overall.

27 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great experience

We had a great experience at Furniture Village in Straiton, outside of Edinburgh. Tom was friendly, helpful, patient, and gave us some good advice. Very excited for our new bed to arrive in a couple of months! Would recommend!

28 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service from Gary


We arrived about 15 minutes before closing time, yet Gary was incredibly accommodating. He provided excellent support with a very quick turnaround, and we had a great conversation throughout. Really impressed with the service — thank you, Gary!

1 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Ticks all boxes

Furniture Village went above and beyond to help us find our prefect addition to our home. Brian especially was exceptional. His knowledge, support and friendly manner made the experience easy and enjoyable. Highly recommend.

1 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I felt really at ease in the store

I felt really at ease in the store, a good sales team who are friendly, personable and I didn’t feel pressured or rushed to make a decision. In fact we left to have a think, and returned to purchase on the weekend. That speaks volumes and about Andrew in particular who we dealt with. And of course I’ve a lovely sofa coming that I can’t wait to share it with the family and dogs.

28 de fevereiro de 2026

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais