Fushi Wellbeing Avaliações 

361
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had a few issues with my order which was totally my fault, but the lovely Greeshma at Fushi sorted it for me no problem! This is why I shop with Fushi, as all their products are outstanding & their cu... Ver mais

Avaliado com 5 de um total de 5 estrelas

Finding Fushi was a huge relief and pleasure. Their products really are the best I have found in over 50 years …..supplements contain exactly what they say, no fillers or unwanted extras, pure,organ... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have made an order of number of products (which I am only about to use) ,however, a post office who was delivering my package claimed to deliver it, and it was not, I contacted a company after two w... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'm 66yrs old and received a joba joba oil as a sample after purchasing the melon oil which made a huge difference in skin on legs. I used the joba joba oil on dry skin on face and found it helped and... Ver mais

Detalhes da empresa

  1. Centro de Saúde e Beleza
  2. Loja de Produtos Saudáveis

Escrito pela empresa

We create award-winning Ayurveda inspired health and beauty products in our London workshop, combining hand-blended, fresh & cold-pressed organic oils and herbs, ethically sourced from this season’s harvest to optimise your wellbeing.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

361 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 62% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(361)

146 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Outstanding all round. Superb!

Absolutely fabulous company from their clean, authentic and outstanding products to their equally excellent, warm and considerate communication.

I have just had a technical issue resolved with them. I was taken aback at the quality of communication throughout.

I would so highly recommend their products through this beautiful company.

5 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I have been ordering from Fushi for a few months now & have items on subscription, it's so easy to amend but I forgot over the weekend & my order went through, I didn't need any of the products at this particular time so requested the order be cancelled. I had an immediate response of acknowledgement & by today the order had been cancelled & refund given. Excellent customer service x
Thank you so much
On top of fabulous organic products I thoroughly recommend fushi as a company for their values, ethos & product range

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great company to support

So glad I found this company. fantastic customer service and their products are amazing. all natural and organic and in glass bottles which I love, reasonable prices too. brilliant website with all the info of the products. honestly so so impressed

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super Products

Super Products, love the instructions, the Options - I am ordering from Germany and I am superhappy. Superfast friendly reactions if you have any questions.

12 de março de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really good products

Really good products. Very pleased with everything I have bought, gaining quite a collection! Quick delivery.

16 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Been purchasing from this company along…

Been purchasing from this company along time now however i have just received delivery of an order i placed ,shame only half the items have arrived !!!
Poor service

1 de novembro de 2024
Avaliação não solicitada
logotipo da Fushi Wellbeing

Resposta da Fushi Wellbeing

Thank you for reaching out about your recent order. I’m very sorry to hear that the samples you requested weren’t included. After reviewing your order, we found that samples need to be manually selected during checkout, and it seems this step was missed.
To make it right,we did offer to send the samples directly to you. Thank you for your understanding and for allowing us the chance to make things right. Your trust means a great deal to us, and we look forward to serving you again soon

Avaliado com 5 de um total de 5 estrelas

Just perfect

Oils are just perfect, customer services exceptional (not that you need it often), fast delivery.
I have been buying their products for years, can’t say enough praises. I would recommend everything about them!

31 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I've tried to buy Rosehip oil twice and…

I've tried to buy Fushi organic Rosehip oil twice.

I thought I was buying it directly however on payment it was a company called Andrewsonli and they took payment after payment all different amounts until they drained my bank account, thankfully I don't keep much money in that account and my bank immediately flagged this as fraud and declined all the payments and the money was thankfully returned to my bank account.

Today the same thing happened with a company called Heath, they'd clearly got my order because they had my email address, took the money but no order. Immediately got onto my bank when once again the transaction didn't appear on my PayPal account but the money has been taken from my bank account. I understand payments are pending however there's normally a order but not in these occasions.

Perhaps it's not Fushi's fault however I'm boycotting them with immediate effect, once bitten, but in this case twice I just don't trust who they allow to sell their stuff.

12 de outubro de 2024
Avaliação não solicitada
logotipo da Fushi Wellbeing

Resposta da Fushi Wellbeing

Thank you for sharing your feedback with us. We truly value your input and take your concerns seriously.

To clarify, our products are available through several channels: directly from our website, through fulfillment by Amazon, and via our trusted UK distributors. While we maintain strict control over the quality and authenticity of products sold on our website, third-party sellers on marketplaces such as Amazon operate independently. Unfortunately, this means we have limited control over how they retail or list our products.

It’s important to note that we do not sell directly to every third-party seller. These sellers may procure our products through other sources, which can sometimes lead to differences in customer experience. For the most personalised service and to ensure product authenticity, we always recommend purchasing directly from our website.

If there’s anything we can assist you with or if you have any specific concerns about your order, please don’t hesitate to reach out.

Avaliado com 1 de um total de 5 estrelas

Lack of safety information/selective about reviews on their website

I had posted this review on their website but looks like they have chosen not to post it...

I would advise to use their products with caution.

For example, the Vitex (Agnus Chasteberry) supplement is supplied in a 320mg dose per tablet and they recommend taking 2 per day which is equivalent to 640mg per day. I later found out that the safe dose for Vitex should be maximum 100-200mg so I was taking 3x the maximum safe dose because this was recommended by Fushi.

I took this for 28 days and didn't ovulate so I decided to stop. Again, no safety precautions/instructions were provided about stopping this supplement.

On stopping the supplement, i had extremely painful breasts (and they felt a bit lumpy), shortened luteal phase and heavy blood clots in my next period. Apparently, you should never stop Vitex suddenly and you should wean off it, but again no instructions were provided about this.

I think the side effects I experienced were from taking too high a dose (as recommended by Fushi) and from coming off it suddenly.

As above, no safety instructions were provided for this supplement, and I'd assumed I could stop/start this supplement like any of the other supplements I take (eg Vitamin D, Magnesium) but Vitex severely impacts your hormones and is more like a controlled medication in my opinion.

Upon further research, i learned that Vitex can also make hormone-sensitive cancers worse which makes the lumpiness in my breasts (which now seem to have disappeared thankfully!) even more worrying..

Sadly, Fushi do little to warn you of the potential side effects of Vitex or the correct way to stop/start the supplement...

28 de setembro de 2024
Avaliação não solicitada
logotipo da Fushi Wellbeing

Resposta da Fushi Wellbeing

Thank you for taking the time to share your experience and concerns regarding our Vitex (Agnus Castus) supplement. We are truly sorry to hear about the side effects you experienced and the anxiety it caused. Your feedback is valuable, and we take it seriously.

With over 16 years of experience in the herbal industry, we understand how important it is to approach herbal supplements with caution. However, it’s important to note that, as a company, we are regulated in how we can present and sell our products. We strictly adhere to guidelines that allow us to offer herbal products based on traditional uses, but we are not in a position to offer personalised medical advice or specific guidance on dosages or discontinuation. Our role is to provide high-quality herbal supplements, but the responsibility for determining their suitability and proper usage rests with the individual, in consultation with a healthcare professional.

Herbs, unlike standardised pharmaceuticals, can have varied effects depending on a person’s unique biochemistry. While we strive to offer the freshest, highest-quality herbs, it’s essential to recognise that herbal remedies work differently for each person, and their effects cannot always be predicted. This is why we emphasise the importance of consulting a healthcare provider before starting any new supplement, especially for those with hormone-related concerns or other sensitivities.We are committed to offering the best quality products, but we cannot advise on how to adjust dosage or taper use, beyond the general guidelines, which we do on the label suggesting to seek advice from a practioner. However thank you for the feedback which still helps us to improve and serve our customers better.

Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent products, always high quality, delivered promptly - and really good to know how much the company cares about it's customers, and genuine cares about good health. Prompt replies to questions also. Highly recommend!

4 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable

I purchased, first the smaller 30ml bottle of Rosehip Oil then the 100ml. It leaves my face feeling refreshed with a glowing texture. I use the product daily, at the end of the day, and partnered with a soap have not experienced any breakouts, something I used to get regularly. Would highly recommend their products, as they are of a small ingredient list, so you know what you’re buying.

8 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just WOW! EXCELLENT customer service.

The customer service at Fushi is excellent. Nothing is too much trouble. Thank you to Mamta who. helped me with the special delivery instructions. All the products I’ve used so far have been excellent. Just one humble request… please become exclusively vegan Fushi. There is no need and no place for animal products anymore, most especially cruel dairy. Please stop selling ghee 🙏🏼🙂💕

23 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I can’t find a ‘phone number

I can’t find a ‘phone number, just to ask them a simple question!

12 de agosto de 2024
Avaliação não solicitada
logotipo da Fushi Wellbeing

Resposta da Fushi Wellbeing

Hi Marian, Thank you for your feedback, and we sincerely apologize for any frustration caused by not being able to reach us by phone. As a small team, we have focused our efforts on providing support via email to ensure we can offer the most efficient and thorough assistance possible.

We are here to help with any questions or advice you may need. Please feel free to reach out to us at help@fushi.co.uk, and we will do our best to answer your question.

We truly appreciate your understanding and look forward to providing you with a better experience moving forward.

Avaliado com 5 de um total de 5 estrelas

My go-to brand for natural health and beauty.

Fushi has become my go-to brand for skincare, as well as natural supplements that I take to fill the gaps in my vegan diet. I love the products, and the packaging is gorgeous.
Also, whenever there has been a small problem with the website, someone from the company has reached out personally to figure it out. I really appreciate this kind of customer service.

7 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good quality and arrives quickly

I really love the quality of their products. I've tried 5 or 6 different things now and I'm happy with them all. My favourite is the castor oil, so many uses! The glass bottles are great and I appreciate that some products are available in smaller sizes so I can try them out or use for travel. Everything arrives quickly usually within a few days. I also like the points scheme they have so I can get discounts as the products can be pricey but given their level of quality it seems reasonable. I'd highly recommend them!

26 de junho de 2024
Avaliação não solicitada

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