GAME - Bristol Avaliações 5

O TrustScore é 3 de um total de 5

2,8

c/o House of Fraser, Cabots Circus, Bristol, BS1 3BB Bristol, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I went to two different BEYOND by GAME locations and they were both incredible. The value for money to be able to get a month long pass for only £15 is insane even though I was only there for 4 da... Ver mais

Avaliado com 1 de um total de 5 estrelas

Scam merchants. Went into their physical shop in Bristol, paid £50 for Epic Mickey naively believing it was value for money. Went home and found it for £10. Tried to return it but because I bought it... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I bought a month's subscription to Belong. The problem is that the PCs don't always connected to the games. I started a game of League of Legends and the moment the game started, I got disconnected... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Casa de apostas
  2. Loja de Informática
  3. Loja de Videogame

Sobre GAME - Bristol

Escrito pela empresa

GAME is a leading gaming and entertainment company, providing a range of gaming, toys, entertainment products and services to its customers.

Customer Service Opening Times
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are GMT)

Contact Customer Service

Informações de contato

  • c/o House of Fraser, Cabots Circus, Bristol, BS1 3BB, Bristol, Reino Unido

2,8

Bom

O TrustScore é 3 de um total de 5

5 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Scam merchants

Scam merchants. Went into their physical shop in Bristol, paid £50 for Epic Mickey naively believing it was value for money. Went home and found it for £10. Tried to return it but because I bought it in person, rather than not collecting it or ordering online I couldn't get a refund and was forced to get an exchange or credit notice. They do this so your forced to pay for other overpriced games and get scammed. The two women behind the counter, one with a piercing, were both very rude. Last time I buy from here, especially since customer service online is impossible to find. Crazy they find a loop hole in legal requirements of 14 day return.

12 de abril de 2025
Avaliação não solicitada
logotipo da GAME - Bristol

Resposta da GAME - Bristol

Hi,

Thank you for taking the time to leave your review.

I'm sorry to hear about your experience at our Bristol store, and I completely
understand the frustration of finding the item at a lower price elsewhere after
purchase. I also apologise if the service you received in-store did not meet
your expectations.

If you'd like to discuss this further, please don’t hesitate to reach out to our
customer service team via our website. We value your feedback and would
appreciate the chance to look into this for you.


Kind Regards,
Bethany
Customer Service Advisor

Avaliado com 1 de um total de 5 estrelas

I bought a month's subscription to…

I bought a month's subscription to Belong. The problem is that the PCs don't always connected to the games.
I started a game of League of Legends and the moment the game started, I got disconnected. The employee needed to find a new PC for me. This has happened every time I've tried to game. Apparently they are having the same issues with Fortnite.
It wouldn't be an issue, but you receive in game penalties for "leaving a game" when really you were just disconnected.
Please fix this, because the restof the experience I fantastic.

4 de abril de 2024
logotipo da GAME - Bristol

Resposta da GAME - Bristol

Hi Daniel, 

Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 
 
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 
 
Thank you and we look forward to updating your opinion of GAME. 


Kind regards, 
Em
Customer Services Senior Advisor 

Avaliado com 3 de um total de 5 estrelas
logotipo da GAME - Bristol

Resposta da GAME - Bristol

Hi Thomas, 

Thank you for taking the time to leave this review, we can only apologise for
the experience you have had when shopping with GAME in store or online. 
 
So we can look into this further could you please send us a ticket at Submit a
ticket : GAME [https://helps.game.co.uk/en/support/tickets/new] and reference
'Trust Pilot Review'. 
 
Thank you and we look forward to updating your opinion of GAME. 


Kind regards, 
Em
Customer Services Senior Advisor 

Avaliado com 5 de um total de 5 estrelas

BEYOND by GAME

I went to two different BEYOND by GAME locations and they were both incredible. The value for money to be able to get a month long pass for only £15 is insane even though I was only there for 4 days.

The main age range of people I saw coming in were probably around 8-15 with a few slightly older people coming through so there was a bit of childish screaming and tears (anyone who's played online CoD can harken back to their younger years and know what I'm on about) but otherwise very solid.

The gear you use is solid enough to play most games at a high FPS rate, the mice and keyboards are fairly run of the mill.

27 de junho de 2023

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais