A suspected faulty item was returned within 28 days of purchase. One of the managers (there were two) at the Derby store (Fraser) did not understand the difference between Frasers returns policy and a... Ver mais
A empresa respondeu
C/O Sports Direct, Unit 5 The Derbion Centre, Traffic Street, DE1 2NL Derby, GB
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A suspected faulty item was returned within 28 days of purchase. One of the managers (there were two) at the Derby store (Fraser) did not understand the difference between Frasers returns policy and a... Ver mais
A empresa respondeu
Pre ordered space marine 2 a week after release they still don't have any in stock some excuse about changing warehouse what a rubbish service I'll never pre order from game again what a rip off asked... Ver mais
The lady behind the counter was very helpful and the young lad helping got the products from the back whilst I was in line so I didn't wait too long.
Excellent service at the Derby store. As we are grandparents we had no idea what we were looking for just a list. The staff at Derby couldn't have been more helpful for which we thank them.
Escrito pela empresa
C/O Sports Direct, Unit 5 The Derbion Centre, Traffic Street, DE1 2NL, Derby, Reino Unido
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Good information esa of use app quick delivery good after sales comunication
Pre ordered space marine 2 a week after release they still don't have any in stock some excuse about changing warehouse what a rubbish service I'll never pre order from game again what a rip off asked for refund
Helpful and polite staff and the 2 switch games I bought were reduced
Great selection and very quick dispatch time.
They have a big selection of games and consoles also accessories to choose from. If you go in to store and can not find what your looking for there are great staff to help you.
Excellent service at the Derby store. As we are grandparents we had no idea what we were looking for just a list. The staff at Derby couldn't have been more helpful for which we thank them.
The lady behind the counter was very helpful and the young lad helping got the products from the back whilst I was in line so I didn't wait too long.
I've been going to GAME since I can remember and I enjoy it its my go to game store staff are always helpful too
quick efficient service and the staff were knowledgeable and courteous
A suspected faulty item was returned within 28 days of purchase. One of the managers (there were two) at the Derby store (Fraser) did not understand the difference between Frasers returns policy and a consumers statutory rights. When challenged he got angry and rude so another manager stepped in and resolved the issue. A return was made and a further purchase made. Staff need to know the difference between the legal requirements under consumer protection legislation and their own company policies and not restrict the rights of consumers.

Resposta da GAME - Derby
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