GB Vehicle Leasing Avaliações 

1.253
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Neil Armstrong was an amazing advisor, they helped facilitate the transaction so easily and went out of their way to ensure the deal went through some road blocks. They were professional, efficient, a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I can’t recommend GB Vehicle Leasing enough. Neil Armstrong in sales did a super job sourcing the car (and colour) that we wanted and even processed the order over the weekend to make sure it was secu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have previous leased 3 cars from GBVL and when my present lease was due to expire, Craig helped me through each necessary step to arrange a further 3 year lease for a new car. Craig even remembered... Ver mais

Avaliado com 5 de um total de 5 estrelas

Having decided to try leasing our new car instead of the usual way of buying outright we were uncertain that the process would suit us. Havings spoken to a number of leasing companies I found GB le... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Leasing de Carros
  2. também em
  3. Corretor de Carros
  4. Financiamento e Empréstimo de Carros

Sobre GB Vehicle Leasing

Escrito pela empresa

We offer a range of leasing options for business and personal contract hire, from cars to vans and fleet funding. Whatever your requirements, we're perfectly placed to offer a solution that suits your every need.

In Stock Lease Deals
Personal Lease Deals
Business Lease Deals
Commercial Lease Deals
Electric Lease Deals
Contact us

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.253)

65 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. The process was very efficient, fast, and straightforward, and everything went smoothly with my leased car. The team was helpful and responsive throughout. Highly recommended!

5 de maio de 2026
Avaliação não solicitada
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Resposta da GB Vehicle Leasing

We're so pleased to hear you found the process efficient, straightforward and well supported throughout. Your recommendation means a great deal to us, and we look forward to helping you again in the future.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

I had a great experience dealing with GB Vehicle Leasing

I had a great experience dealing with GB Vehicle Leasing and especially with Dave Fitton, who truly went the extra mile throughout the whole process.

Even though this was part of a new procedure, Dave kept me updated, listened to the feedback, and showed genuine commitment to improving the process for both current and future clients. His communication, professionalism, and willingness to help made a huge difference.

I really appreciated the patience, support, and effort from Dave and the team. It’s refreshing to work with a company that actually values customer experience and takes feedback seriously. Very happy with the service overall and looking forward to working with them again.

13 de maio de 2026
Avaliação não solicitada
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Resposta da GB Vehicle Leasing

Thank you for taking the time to leave such a thoughtful review!

Our customers are at the heart of everything we do, so it's incredibly rewarding to hear you received the support, communication and professionalism you were looking for.

We truly value your feedback and we look forward to working with you again in the future. 😀

Sophie & The Team

Avaliado com 5 de um total de 5 estrelas

First lease - excellent experience

This was my first car lease. I had looked at many sites before finding GB Leasing. Their price for the car I wanted was significantly the best. Chris Smith was amazing - he was very clear in explaining the process and answered any queries straight away. Even when in a meeting he would text straight back and say he would call me back at a certain time and did so without fail.
Eliza Hilton took over the administration once I had placed the order. She was very efficient and kept me posted about delivery without me having to chase her.
She was also quick to respond to any questions I emailed to her.
I have just started my 3 year lease and GB Leasing will be my first port of call for my next one.
I can recommend them without reservation.

5 de maio de 2026
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Resposta da GB Vehicle Leasing

Thank you so much for your wonderful review! We're honoured you chose GB Vehicle Leasing for your first leasing experience and are so pleased Chris and Eliza were able to support you every step of the way. Providing clear communication and keeping our customers informed is something we take great pride in, so it's great to hear this reflected in your journey.

Truly appreciate any recommendations and we look forward to helping you again in the future.

Sophie & The Team 😀

Avaliado com 1 de um total de 5 estrelas

Poor service

Initially it started fine, my finance application was completed by the end of March for a Hyundai Tucson, which was an in stock vehicle. I expressed verbally and in email to Craig Wright that I was in urgent need of a vehicle due to my current car being an insurance write off. After being assured my car had been reserved all progress seemed to halt and by the 21st April I still hadn't signed a vehicle order contract. This was despite multiple emails and calls and chasing at my end. On two occasions we agreed a time for a call back that didn't materialise that I found unprofessional. On the 21st April I'd had enough and emailed Craig I'd lost faith and trust and would withdraw from the process. It was no surprise I didn't receive a reply to this email either. I took my business elsewhere and secured a car and vehicle order within 48 hours with a date agreed for delivery.

21 de abril de 2026
Avaliação não solicitada
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Resposta da GB Vehicle Leasing

Thanks for your feedback, Edwina. We have taken your comments on board and have looked into the matter with the sales advisor involved, including considering whether any additional internal training is required. It appears that regretfully on this occasion we have fallen short of the high standards we strive to maintain and what appears to be a breakdown in communications has resulted in your poor experience in this case. We apologise for this and as you will see we have a large number of highly satisfied customers who have been more than pleased with the service we usually provide. We thank you for pointing out your concerns and hope you enjoy your new car.

Avaliado com 5 de um total de 5 estrelas

Great service

Tyler gave great advice and help with my first leased car. Great service!

20 de abril de 2026
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Resposta da GB Vehicle Leasing

Thank you for your lovely review! It's great to hear Tyler was able to offer helpful advice and make your first leasing experience a positive one. We really appreciate your feedback.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

First class service for Nathan and his…

First class service for Nathan and his support staff - matters dealt with promptly with clarity and assurance.

1 de abril de 2026
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Resposta da GB Vehicle Leasing

Thank you for your wonderful review! It's fantastic to hear Nathan and the team provided the support and reassurance you were looking for. We really appreciate your feedback and are pleased you had such a positive experience.

Sophie & The Team 😀

Avaliado com 1 de um total de 5 estrelas

My experience with GB Vehicle Leasing…

My experience with GB Vehicle Leasing was extremely poor and, frankly, concerning.

I cancelled my order at a clear pre-contract stage, having signed nothing and paid no admin fees. Despite this, I was told I would be liable for three months’ rental, which is completely unreasonable given that no agreement had been formalised.

What followed was a series of pressure tactics to push me into proceeding with the deal, including repeated mentions of so-called “termination fees”. This felt less like customer service and more like an attempt to intimidate me into continuing with a lease that was clearly not competitive compared to other options in the market.

I ultimately cancelled on principle. I have no interest in doing business with a company that attempts to impose charges without a signed contract and uses pressure to force customers into unfavourable deals.

I would strongly urge others to think twice before engaging.

27 de março de 2026
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Resposta da GB Vehicle Leasing

Hi Curtis,
Thank you for sharing your feedback. We take all customer concerns seriously and aim to maintain complete transparency throughout our order process.
Having reviewed our records regarding this file, we are unable to link your name against an enquiry or vehicle order. Our terms and conditions—along with any applicable cancellation or order fees—are only referenced and processed once an official order form and agreement have been formally signed and agreed to by the customer.
Because we cannot discuss specific customer account details or personal identifiers on a public forum due to data protection regulations, we would welcome the opportunity to clarify this with you directly. Please reach out to us at admin@gbvehicleleasing.co.uk or call us on 0161 762 5680 so we can review the relevant paperwork together and address any misunderstandings.

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, patient advice

30 de março de 2026
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Resposta da GB Vehicle Leasing

Thank you for your review! Taking the time to understand our customers' needs and provide helpful advice is at the heart of what we do. We really appreciate your kind words.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

Tyler was knowledgeable and took time…

Tyler was knowledgeable and took time to explain the lease system to us.

30 de março de 2026
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Resposta da GB Vehicle Leasing

We understand leasing can be new to many customers, so it's great to hear Tyler took the time to explain everything clearly. We appreciate your feedback.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

Quick and efficient.

Quick and efficient.

27 de março de 2026
logotipo da GB Vehicle Leasing

Resposta da GB Vehicle Leasing

Appreciate the feedback!! Pleased to hear you found our service quick and efficient 😀

Sophie & The Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, really efficient and good value for business leading needs

24 de março de 2026
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Resposta da GB Vehicle Leasing

Thank you for your review! We're pleased we could provide an efficient service and help with your business leasing requirements. We appreciate your support.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

Car Leasing.

Was a smooth experience from start to finish. Everything explained and was a great deal for the car I chose.
The staff I dealt with at GB leasing (Naomi) were very professional and helpful throughout. I was kept informed at all times.
Would definitely recommend this company.

23 de março de 2026
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Resposta da GB Vehicle Leasing

Thank you for your lovely review! We're delighted to hear you found the process smooth and felt well informed every step of the way. We're pleased Naomi was able to provide the support you needed, and we would truly appreciate your recommendation.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

Responsive and accurate service

Responsive and accurate service, always there to find a solution, very happy with support provided

16 de março de 2026
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Resposta da GB Vehicle Leasing

Thank you for taking the time to leave a review! We truly value supporting our customers every step of the way, so it's great to hear you felt well looked after throughout your journey with us.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

Very easy and straight forward

Very easy and straight forward. My questions were answered very quickly and in a helpful way.

16 de março de 2026
logotipo da GB Vehicle Leasing

Resposta da GB Vehicle Leasing

Thank you for your review! We're pleased to hear you found the process straightforward and received quick, helpful responses whenever you had a question. We really appreciate your feedback.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

Having decided to try leasing our new…

Having decided to try leasing our new car instead of the usual way of buying outright we were uncertain that the process would suit us.
Havings spoken to a number of leasing companies I found GB leasing and my first contact Naomi were providing me with information and answers that made the delivery of our new car trouble free
Thank you Mark & Kate S.Yorkshire.

16 de março de 2026
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Resposta da GB Vehicle Leasing

Thank you for your kind review, Mark & Kate! We understand that leasing for the first time can come with plenty of questions, so it's great to hear Naomi was able to provide the support and information you needed. We're so pleased the process was smooth from start to finish, and we hope you're enjoying your new vehicle.

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

The whole process was made simple and…

The whole process was made simple and easy. Naomi and the rest of the team that I was in communication with were very helpful at every stage and helped make the process seamless.

16 de março de 2026
logotipo da GB Vehicle Leasing

Resposta da GB Vehicle Leasing

Thank you for your kind review! We always strive to provide a seamless experience for our customers, so it's great to hear this reflected in your journey with us. We hope you are enjoying your new vehicle !!

Sophie & The Team 😀

Avaliado com 5 de um total de 5 estrelas

Exceptional service from start to finish

The guys at G B have been absolutely fabulous from start to finish. From our first enquiry..there wasn't constant calls, they were happy to do things by email (I'm often in and out of meetings). It felt like nothing was too much trouble, and most importantly, what set them apart from the rest..they weren't pushy. They got our requirements and went way above and beyond to make sure they were met.
Stanley and David at GB have been absolutely faultless at making sure we got the cars we needed, at the best possible price.
We had to do a very big amount of back and forth as there was a lot of changes of mind on our part with cars, but they were patient, and we are confident they got us the best deals.
I just also say that Eliza in the after sales team has also been completely fabulous at keeping us updated, reassured, and looked after.
We will for sure be coming back for our next lease!
Thank you so so much, you guys are all amazing!

Katie & the team

16 de março de 2026
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Resposta da GB Vehicle Leasing

Thank you for such an incredible review! It means so much to hear that our team's communication, patience and support made a real difference throughout your journey. We really appreciate your trust in us and look forward to helping you again in the future.

Sophie & The Team 😀

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