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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

To advertise that they smell like cologne is not true at all, it is just a body butter, no real scent at all and the tubs are not even full, they are 2/3rds at most.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Forgive me for being naive but I thought the jars would actually be full but they aren’t, they’re about 2 thirds full which considering the price is disappointing and in my opinion very underhand. The... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Got a face product when I visited Sweden in May, sadly I couldn’t find the product here in the UK and have searched high and low. Luckily, I came across Gents, found the products and even emailed to c... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

As a body cream it is quite good but they advertise on their amazing fragrances implying that you will never have to use an aftershave again. They smell truly awful. Cheap smelling at best. I threw th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Produtos para Barbeiro
  2. Loja de Souvenirs
  3. Loja de produtos para cabelo
  4. Perfumaria

Escrito pela empresa

Gents is an online retailer specializing in MEN'S GROOMING, PERFUME and PERSONAL CARE PRODUCTS. We offer a wide range of items including shaving supplies, beard care, skincare, hair care, fragrances, and grooming tools from well-known international brands and niche perfume houses.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

28 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

To advertise that they smell like…

To advertise that they smell like cologne is not true at all, it is just a body butter, no real scent at all and the tubs are not even full, they are 2/3rds at most.

18 de abril de 2026
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hello Christian,
So sorry to hear that you're not satisfied with your product- we'll do our best to make sure this doesn't happen in the future.
Would you mind specifying which product this review is about?
Regards - The Gents Team

Avaliado com 5 de um total de 5 estrelas

Paul

Awsome product it smell very good and the smell last a long time and the delivery came fast to but its abit expensive

20 de março de 2026
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi Paul, so happy to hear that you like the product!
/Gents Team

Avaliado com 1 de um total de 5 estrelas

Over priced and disappointing

Forgive me for being naive but I thought the jars would actually be full but they aren’t, they’re about 2 thirds full which considering the price is disappointing and in my opinion very underhand. The product is ok but nothing special, I certainly won’t be buying again.

17 de março de 2026
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hello TL,
I'm sorry you've had a terrible experience. Could you specify which jars and products you've bought so I can see if this is an issue we can remedy?
Best regards,
Gents

Avaliado com 2 de um total de 5 estrelas

As a body cream it is quite good but…

As a body cream it is quite good but they advertise on their amazing fragrances implying that you will never have to use an aftershave again. They smell truly awful. Cheap smelling at best. I threw the 3 pots out and realised I'd completely wasted my money. Lesson learned.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi,

Please note that we are Gents, not GentsBodyCare.com. We believe your message/review is intended for them

In that case, we would very much appreciate if you could remove this review from our account. Thank you for helping us out.

Best regards,
Team Gents

Avaliado com 1 de um total de 5 estrelas

Very poor product it smells good for…

Very poor product it smells good for not even an hour then u can’t smell it at all would never buy again

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi Philip,

Sorry to hear this. I'm afraid you're referring to a company called "gentsbodycare.com". Is this correct?

We have had som big problems with people reviewing our company instead. Our website is called gents.co.uk.

Please check this is the case and if so, we kindly ask you to remove this review from our page.

If you are indeed referring to the right company, we are so sorry that you have had this experience. Send us your order number and we will help you further.

Thank you in advance!

Best wishes.
Gents

Avaliado com 1 de um total de 5 estrelas

Scam scam cream

Scam scam cream

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi,

I'm afraid this is about another company called: https://gentsbodycare.com/

We also sell hygien products and our site is https://gents.co.uk

Ask you kindly to remove this review.

Best regards, Gents

Avaliado com 1 de um total de 5 estrelas

Ordered the aventus

Ordered the aventus. Smells nothing like it. Just like a standard body butter.

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi,

Can you please confirm that you ordered from us (Gents)? We’re frequently confused with gentsbodycare.com.

We do not sell Aventus-scented body butter, so this product was not purchased from us (Gents).

Please check and remove (or update) your review, as it appears to have been posted on the wrong company’s page.

Thank you so much in advance for helping us out.

Best wishes
Team Gents

Avaliado com 1 de um total de 5 estrelas

I have been waiting for my item to be…

I have been waiting for my item to be delivered,no show,sent 8 e mails asking where my item is? not 1 reply back , I am now £40..00 out off pocket.😡

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi Rajesh,

Could you please confirm that you are referring to the correct company? We are often confused with another store called "gentsbodycare.com" and have handed many reviews that are written to us instead of them.

If you have a order number from us (gents.co.uk) please send it and we will investigate this further.

If you have mistakenly reviewed the wrong company, please remove your review from our page.

Thank you for helping us out.

Best wishes
Team Gents

Avaliado com 1 de um total de 5 estrelas

The scent is simply very weak

The scent is simply very weak. It’s hard to actual level smell it. Not as expected at all. This was the Eud Wood scent. Very poor.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi,

Can you please confirm that you ordered from us (Gents)? We’re frequently confused with gentsbodycare.com.

We do not sell Eud Wood, so this product was not purchased from us (Gents).

Please check and remove (or update) your review, as it appears to have been posted on the wrong company’s page.

Thank you so much in advance for helping us out.

Best wishes
Team Gents

Avaliado com 1 de um total de 5 estrelas

They've taken 3 weeks to send…

They've taken 3 weeks to send something. Now tell me they're out of stock and 'cannot refund me'. A scam

22 de agosto de 2025
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi James,

We cannot find you in our system and we have had some problems with reviews that actually are meant for another company called https://gentsbodycare.com/

We would be grateful if you could please check if that's the case even for you, and also please remove this review if so.

Thank you!

Best wishes,
Team Gents

Avaliado com 3 de um total de 5 estrelas

Weak fragrance, but moisturiser

As a moisturising body butter, the product is decent. For the fragrances that are advertised, and at the cost, it's disappointing. To be fair, what little fragrance is there does actually last quite a while... but you have to get really close to notice it.

15 de agosto de 2025
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Hi,

I'm afraid this is about another company called: https://gentsbodycare.com/

Our website is gents.com and we kindly ask you to delete this review.

Thank you!

Team Gents

Avaliado com 5 de um total de 5 estrelas

Gents Body butter

I purchased the Gents Body Butter in Ombré, Aventus, and Oud Wood — and I’m seriously impressed. The scents are incredible, rich without being overpowering, and they last well throughout the day. The texture is spot on too, absorbs nicely and leaves the skin feeling soft, not greasy.
Delivery was quick, and customer service was excellent, which made the whole experience even better. Even a little follow up email to give instructions on keeping the products smelling great by regularly stirring up the butter. I’ll definitely be ordering more once I start running low. Highly recommend.

17 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Placed an order received in two days

Placed an order received in two days! Which I was soo happy about paid 30 for delivery! Item came and i sprayed it loved! And it’s leaked everywhere!!! All over my expensive bag!!!!!!

1385591 Order number

21 de março de 2025
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Dear Chelsea,

I am so sorry to hear that this happened to you. We have spoken to the perfume brand about the incident. Also, I know our customer service has helped you with the issue. If not, please contact us at support@gents.com.

Best regards,
Sofie at Gents

Avaliado com 5 de um total de 5 estrelas

1st class customer service

Superb customer service.

Unfortunately my item was damaged in transit and Gents were very quick to apologise and offer a refund. This shows that they genuinely care about their customers, not many companies value legendary customer care in the beauty market but gents offer great pricing on High end products, just a shame on this occasion the courier let them down.

I will definitely recommend and reorder with gents in the future!

12 de julho de 2024
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Thank you so much for your nice feedback. We really appreciate your appreciation.

Best regards,
The GentsTeam

Avaliado com 5 de um total de 5 estrelas

Buying from UK

Got a face product when I visited Sweden in May, sadly I couldn’t find the product here in the UK and have searched high and low. Luckily, I came across Gents, found the products and even emailed to check for any additional/ custom charges for the amount I am paying and the response was prompt (within 24 hrs) and just a few hours after purchasing, I received a notification from DHL. Received the items within 2 days. Fantastic value, efficient staff and delivery. Overall brilliant first time experience. Will use again! Thanks Gents. 👍

22 de agosto de 2024
Avaliação não solicitada
logotipo da Gents

Resposta de Gents

Wow, thank you, Maria, for your nice words. We are very happy that you are enjoying shopping with us. We look forward to seeing you here again.

Best regards, Sofie

Avaliado com 5 de um total de 5 estrelas

Was sceptical at first but will definitely use Gents again.

Great range of products, fantastic pricing.

It seems their distribution centre is based in Sweden and I have had a couple of issues with UPS and the whole custom side of things during the importation of my order (but hey ho, that's Brexit for you!)

I've been in email contact with Gents.co.uk the entire time and they have been efficient and friendly with their responses - it's just UPS who have marred my experience a little but I'm not here to rate UPS or Boris' arrangements with the EU so 5 stars for Gents.

8 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Hadn't used them before so did some research beforehand and so glad I decided to shop with them... great product, really good value and delivery much quicker than I expected! Bravo Gents, will be recommending to my friends.

13 de novembro de 2020
Avaliação não solicitada

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