Ordered deep space seeker35 and came with non functioning video and not working front motor. They pass me off to deepspace and got nothing done then they blamed the motor broken on me eventhough I co... Ver mais
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Veja o que dizem as avaliações
I spent nearly $1,000 at GetFPV last month, but their customer service has guaranteed I will never shop with them again. I purchased a micro drone that had the entire U.FL antenna base shear com... Ver mais
I've had very good experiences with GetFPV, I am a UAV builder and pilot, so, I shop for parts often. My only complaint is that shipping can be a little in the slow side, they are one of the... Ver mais
I've seen the complaints but I haven't had a bad experience yet myself. ONE item I purchased (out of many) was defective, I let them know, and they immediately sent a replacement while telling me to... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
The GetFPV store offers a wide range of fpv, drone racing, and aerial photography & videography kits and accessories. Free shipping in the USA.
Informações de contato
Goodrich Avenue 1060, 34236, Sarasota, Estados Unidos
- www.getfpv.com
Sem histórico de pedidos de avaliações
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As pessoas também visitaram
Slowest shipping ever
Slowest shipping ever, if I knew that it would take that long I would not order it, been waiting a month still no show, customer service said to wait few more weeks, why would you have a shipping company that takes months to deliver, and can't get a refund either. Save yourselfs a headache, order from someplace else. I should of read the reviews before ordering.
Slowest shipping and no tracking information is awful
Placed an order 6 days ago, tracking was finally updated yesterday and it appears it has just now left the state of Florida in which GetFPV operates. It’s telling me I’m 3-4 days away from delivery. When I placed my order it said 3-10 business days. I don’t think I’ve ever had to wait longer than 5 days for domestic shipping. Unreal way to wait for hundreds of dollars of merchandise to to be shipped, completely in the dark the whole time. Will not be buying from again.
First and last time using GetFPV
Ordered $204 of product and it arrived on time. I realized one of the products wouldn't fit the drone frame I had so I ordered another $113 worth of correct parts and attempted to return the one item that didn't fit my build.
The return was declined entirely. I wasn't even offered to return it with a restocking fee and when you look on the website the product even says "This item is returnable". I even read the terms of service and my request seems like it was a qualified one.
They can keep my money and I'll just put the unusable component in a future build but they definitely lost a first time customer. I like to believe that newbies like me end up spending a lot with companies over time because we start with nothing and have to order a lot of various items. I have more to order and will gladly hop over to another reputable FPV retailer.
Unless you know 100% what you need on every order with no risk of wanting to return an item, I would recommend shopping elsewhere.
A trashy company
Recently order somethign from them not too expensive since it was my first time. Made a mistake on a order mainly the address because they have a poorly coded website that doesnt even show a summery before accept which majority people do for a good reason. Decided to immidiatly cancel the order . Afterwards it didnt show the option to do so . Also sent a email right after doing so. To my surprise they ignore the request to cancel, tell some lie about it was not cancel and after telling it was pack really quick. Yes i ordered around 4 oclcokc which seems to be aroudn the time they send all order. so instead paying attention of the cancel order they rush to send the order then eventually telling they pack quick. And they cant do anythign about. Oh i should also mention that the only damn reason there was a error was because of theiur own damn automatic system that forces you to change the address the way they want it to be.
It will be a first and last time ever order from this company. there prices are also much higher than other places. It is ofcourse impossivle to get the order. I wont recommend at all unless you need a specific item from them but i know i wont no matter what ever use them again.
Just to let anyone know i irder almost a daily or weekly based, so im very familiar with orderign only, im no new user of only order. there is obvious the peak a trash. A site that look to fancy but yet the coding of the site is trash. whihc is typical for any site that doesnt look simple enough.
Poor reviews don't get posted on the…
Poor reviews don't get posted on the site. Most 5 star product reviews on the site don't appear to actually be for the products they're listed on. I've tried 3 times to post a 1 star review on a bad product, and it always gets removed. Don't trust it.
Worst customer services
Worst customer services. They gave me the wrong information and wasn't very helpful in trying to get someone new into FPV.
This company is great.
This company is great! Their customer support is always on point and will help out with any of the products you purchased from them. I had a part that failed and they just sent me a shipping label to return the part for a replacement. As easy as that. Great business, will always have me as a customer.
The worst customer services and also…
The worst customer services and also the worst shipping services that you can get in a FPV store
Ordered a new drone along with some…
Ordered a new drone along with some accessories. Though the drone is in stock and one of the two accessories, the order will sit in "Processing" status for four weeks while GetFPV waits for the third item. The payment cleared the day it was ordered, but the only way to get any info on the status of the order was to actually contact the support desk. Online order status does not show what is being backordered. Amazon has set some new standards for customer service, including providing timely information concerning backordered merchandise. It looks like we will be waiting four weeks after the payment has cleared for merchandise to ship. Unacceptable!
Another great buyer Experience
I just made another purchase from GetFPV. My item was received quickly and packed well. Another Great Shopping experience with this company. Great item too. Customer Service I find very helpful. I am new in this hobby and they have kelped me to learn a great deal about all the tech and products available to hobbyist.
Thank You,
Mark S
HonoluluBuyer101
Customer service was very poor
Customer service was poor. Order a product that never made to the door both Google and GetFPV are not helping. I am now having to contact my bank for a refund because neither company is standing behind their guarantees. Stay away from Google trusted sites and GetFPV. Don't say you were not warned.
Worst company
i bought three items , when i received the package but when i opened it, there was just one item i wrote to customer service , but they dont care about ur items or ur money , cause they said ¨i saw the cameras and confirmed we packaged all three items¨ i request to see the cameras but they dont answer , they just ignored the messages
DONT WASTE UR TIME IF SOMETHING HAPPENED TO YOUR ORDER , THEY WONT HELP U , THEY DONT CARE ABOUT IF U GET THE ITEMS OR NO
great experience with the customer…
great experience with the customer service.
even if an occasional hickup occurs- the guys at get fpv proved to be reponsive, friendly and always ready to walk the extra mile to make it right.
comes out on TOP!
Of all the fpv stores, this one is at the TOP!
Seriously, these guy know whats up.
Been ordering for going on 3 years now.
Never a problem. Excellent service, and will work with you.
How any store should be, really.
Customer service? what customer service?
I wrote a review of this company back in 2020. last week I needed a new mini stack, getfpv was the only place that had the one I wanted. I ordered it, got it quickly, but when I went to flash the firmware, there was no firmware listed for that fc on betaflight.
The video on the product page said to be sure to flash the firmware before using, or you will have problems.
So, I tried to contact getfpv. Emailed them, waited a week, nothing. Tried calling at 2:30 in the afternoon on a Monday, got a message saying that their phone support was disabled.
So, they won't return an email, and they've disabled their phone support. I guess that's just like saying "we got your money, now it's your problem".
I thought that after 2 years they might have cleaned up their act, but nope, they're just as rotten as they ever were.
So, buying from them was my mistake, I should have known better. I won't buy anything from them ever again.
I haven't had any negative experiences
I've seen the complaints but I haven't had a bad experience yet myself. ONE item I purchased (out of many) was defective, I let them know, and they immediately sent a replacement while telling me to keep the defective item (not worth shipping back). GetFPV is my second-favorite store for FPV items. Free shipping over $80 is kind of a high limit unless you're buying something big.
Maybe not worth your time
So I had an initially positive experience with the team at getFPV but after placing my order their system decided to arbitrarily flag my purchase and rather than contact me getFPV just canceled my order. Canceling the order wouldn't be such an issue but because of this my order then contained items that would be backordered (items that weren't backordered before them canceling my order). I would highly recommend not dealing with this company; its not really worth wasting your time.
Ordered the diatone MXC 349 HD and when…
Ordered the diatone MXC 349 HD and when it came it had no manual or tools to assemble the props. Had to resort to Google and YouTube to figure out how to use it and buy tools on Amazon. Will not be buying from them again.
Worst customer service I've ever had
Worst customer service I've ever had. They truly do no care at all on multiple levels. All forms of contact are either useless or a complete joke. I got scammed into paying return shipping on an item that shouldn't have been sent to me.
EDIT: They are now just ignoring my emails and leaving me stranded with no method of returning the item I purchased. I've filed a dispute with my bank since they are not following up on their duties.
Unacceptable customer service
I order from Getfpv all the time. I recently ordered a RTF bundlle(w/goggles). The quad would not arm, I had to change settings in order for it to work. I have contacted them several times with no response. I just spent well over $1000 on a RTF and it wouldn't fly. I have never had an issue with Getfpv in the past, but the this is unacceptable. If I knew nothing about quads, I would have spent all that on a "READY TO FLY" only to have it sitting there for almost a week, with no response from the seller. I will never buy from Getfpv again.
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