Sensate Avaliações 1.521

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I bought Sensate as my vagus nerve is not functioning very well. It has helped me relax. The added reason is you can actually be doing other things whilst it stimulates the vagus nerve. Good if you... Ver mais

Avaliado com 3 de um total de 5 estrelas

Processing & shipping times were significantly delayed without communication. Customer service response time was also quite delayed, requiring more than one inquiry only to receive an answer that did... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love this device ! I’ve used it now for 3 years I believe and first it just calmed me down helped me do SelfCare -blissed me out / it’s helped me sleep - it’s helped the gut/BBB connection - I’ve le... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using my Sensate for many years now. It helped me stitch my sleep together after becoming a parent of 2 wrecked my sleep. I have dysautonomia from connective tissue syndrome, Ehlers Danlos.... Ver mais

Detalhes da empresa

  1. Programa de bem-estar

Escrito pela empresa

Developed by physicians and tested in clinic, Sensate uses infrasonic therapy to help your body's nervous system recover from daily stresses. Each session is a synchronised soundscape that is both felt and heard simultaneously to tone the vagus nerve.


Informações de contato

Stress Relief Technology for Relaxation

10-Minute Vagus Nerve Device Shown tu Cut Stress by 48% & Boost Sleep.

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 10% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

This device is pretty neat

This device is pretty neat. You do have to stop and put on your headphones and the Sensate to use the device, obviously. The PLUS is a must as it has some really neat sound options. Now they do use a simple form to set up the subscriptions, but when I had an issue I reached out and got an email back quickly.

6 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

It's working. I'm so happy!

I love Sensate! Have used it every night since I got it 5 days ago. After the 10 minute session I put my ear pods away, shut the light off my phone and roll over to go to sleep. I'm not sure the app is fully working though but the device sure is! This device crossed my path at the perfect time in my life. I'm working on newly discovered health issues and Sensate gives my hope and motivation that I can affect real changes to my lifestyle.

14 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Love my Sensate 2

Love my Sensate 2! It is literally magic with how it subconsciously calms me and sets me up for a good nights sleep.
The customer service at Sensate was great for me too - Delfi went out their way to support my query!

25 de março de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Good But Tech Support Has Issues, Be Aware. =)

Hi All!
Great a device! I think my nervous system became calmer after just one weekend of using it.
Minus two stars for now due to the facts:
- a gift card was promised but was never delivered,
- one year of Sensate Plus for free was promised but never given.
I am not a type to complain, but, oh boy, if there is a promise and no delivery, that would be a good idea to explain what's going on.
Thank you!

10 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

I was going to order two Sensates for…

I was going to order two Sensates for $499 with a $50 discount; I changed my mind due to S&H charges. I was immediately texted by Sensate asking why; after explaining, I was offered two codes: one for a (supposedly) larger discount and one for free S&H. I then ordered using both discount codes, which were accepted.
The final bill was actually more! I was given a discount of $49.90 (not $50) plus I got free S&H that was later added back on the final invoice!!
I was billed $449.10.
I complained and was now told that I could not use two discounts together!!!!! Had not been told that when the two discounts were offered.
I realized this was not a reputable business.
I cancelled my order, but instead they sent the package, against my wishes.
I contacted both PayPal and MC and told them the story and disputed the charge.
I returned the UNOPENED package via USPS; the desk clerk marked the package “REFUSED”. I told both PayPal and MC that I’d returned the unwanted package.
Sensate then had the gall to “offer” me a discount of $437.10 (minus the S&H)!!
I demanded a full refund of purchase price of $449.10, having returned the unopened package marked “refused”.
Sensate chided me for not accepting their offer!!! Now I have escalated the disputes. This is a very disreputable and disgusting company!
I’ve wasted hours of my valuable time fighting for a refund for a returned and unopened package THAT I DID NOT WANT — AFTER I LEARNED WHAT KIND OF A DISREPUTABLE COMPANY SENSATE WAS!!

28 de fevereiro de 2026
logotipo da Sensate

Resposta de Sensate

Hi Deb Peters, thank you for taking the time to share your feedback regarding your order #12706. We sincerely apologize for any frustration or confusion this situation may have caused.
As mentioned in our previous communication, both discounts were successfully applied to your order: code LR-46QNGM for $49.90, along with the free shipping offer provided afterward. Since the purchase included two Sensate units, the free shipping promotion applied to one item only, not both. We apologize if this was not clearly communicated or did not meet your expectations.
After our follow-up message, we did not receive a response from you. The package was later refused upon delivery, and a dispute was opened through PayPal. We would have been more than happy to assist you with a smooth return process had we been able to continue the conversation.
Please note that our return policy, as stated on our website, provides a full refund minus shipping costs. Additionally, when a dispute is opened, the resolution process may take longer, as it involves the payment provider and the transaction amount is held until the case is reviewed and resolved.
We are truly sorry to hear that your experience did not meet your expectations, despite the discounts applied. Our intention is always to provide a transparent and positive experience for our customers.
If you are open to it, we would be more than happy to assist you further, please feel free to reply to our last message so we can continue working toward a resolution. We remain committed to resolving this matter for you as quickly and fairly as possible.

Thank you again for your patience and understanding.

Warmly,
The Sensate Team

Avaliado com 4 de um total de 5 estrelas

Good Device, Basic Software

I received my Sensate about a week and half ago and have really enjoyed it. I’ve focused on using it once to twice daily for 10 minutes at a time and think that I’ve actually noticed some signs of a more regulated nervous system. I am simultaneously reducing caffeine intake and employing some other mindfulness techniques, but this has been an easy addition for bottom up processing, which I’ve found harder to work on than traditional top down methods.

My constructive feedback: Not sure that the app or equipment is advanced enough to justify the price — for what you pay, I would like to see some form of biofeedback or tracking methodology to support progress/relaxation (heart rate, breaths per minute, number of sessions/minutes, counting streaks of days used, journaling or logging capabilities, etc.)

The purchase of the Plus package is nice for greater access to soundscapes, but again, the process for activating is manual in world where everything seems to be automatic.

All in all, I’ve enjoyed adding this device to my tool box. As someone who tends to hyper-focus on breathing during things like meditation, having the option to passively relax and “turn off” is a welcome change.

4 de março de 2026

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