No problems ordering and receiving the goods, and the coffee was nice. However the coffee pods themselves are hard work. Very difficult for my machine (Krups U with Milk) to puncture the holes and I... Ver mais
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Veja o que dizem as avaliações
I bit these beans in 6x1kg bags for my bean to cup machine, it tastes brilliant and is about 66% of the cost of eg Lavazza My whole family like these beans too, we had a coffee taste test 5 years yea... Ver mais
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I ordered one pack of these and there was delivery problem. It was sorted out immediately and the next pack appeared in perfect condition. We love the coffee and have just bought 200 more pods! If... Ver mais
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First time ordering from this company but I was extremely impressed. The site is easy to navigate, the ordering was simple and the delivery time very impressive. The coffee beans have a fantastic aro... Ver mais
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Detalhes da empresa
Escrito pela empresa
Gimoka Coffee UK have recently changed management in the UK to better improve our logistics and customer service. Now operated by a well established UK coffee company that strives on customer service and quality products. The best Italian coffee capsules and pods compatible with the best-selling systems at the most affordable price. Roasted in Gimoka Group’s factory, in Northern Italy, on the shore of Lake Como. Our range of coffee products include Capsules (Nespresso®* compatible capsules, Nescafè®* Dolce Gusto®* compatible capsules, Lavazza®* A Modo Mio®* compatible capsules, ESE pods, Nespresso®* Professional®* compatible capsules), coffee beans and ground coffee. Discover our coffee collection and buy premium Italian coffee at affordable price.
Informações de contato
36/37 Bidavon Industrial Estate, B50 4JN, Bidford On Avon, Reino Unido
- 01789491808
- info@gimoka.co.uk
- www.gimokacoffee.com
4,3
Excelente
122 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bought 7 different coffee flavours
Bought 7 different coffee flavours. Very difficult to distinguish between flavours. Much of a muchness to be honest. Delivery and service was about a week.
29 de abril de 2024
Resposta da Gimoka Coffee UK
Hi Chris,
Thank you for taking the time to review our products and service. We appreciate your honest review and are sorry to hear that our coffee hasn't quite met your expectations this time.
Thank you again for your review. Your feedback on our products and service is greatly appreciated.
Excellent value, service and quality
Excellent value and service. Fast delivery.
We bought coffee beans and our customers love the taste.
24 de abril de 2024
Resposta da Gimoka Coffee UK
Hi there,
We are so glad to hear you are happy with our products and service. We appreciate you taking the time to review our performance. Your feedback is very valuable to us :)
Great service as always
Great service as always - many thanks!
Oh, and lovely coffee too!
25 de abril de 2024
Resposta da Gimoka Coffee UK
We are pleased to hear you are happy with our service and coffee Andrew! Thank you for taking the time to review us!
Really good tasting coffee
Really good tasting coffee. Perfect for the first of the day. Good taste....oh yeh
25 de abril de 2024
Resposta da Gimoka Coffee UK
Hey Ian,
Thank you for leaving such a great review! We are happy to hear you're happy with our coffee:)
Delicious coffee
Delicious coffee, competitively priced and good customer service.
23 de abril de 2024
Resposta da Gimoka Coffee UK
Thank you for taking the time to review us Chris. We are so pleased you are happy with our products and service:)
Great value and fast delivery.😀
17 de abril de 2024
Resposta da Gimoka Coffee UK
Hey Sheena,
Thank you for leaving a 5 star review! We are pleased to hear that you are happy with our service :)
We look forward to serving you in the future!
Amazing service!!
Amazing service!!! It couldn’t be easier and cheaper to get fantastic coffee pods! 10/10!
18 de abril de 2024
Resposta da Gimoka Coffee UK
Thank you for taking the time to leave a great review! We are so glad to hear that our coffee and service is 5 star worthy!
Thank you again for your review.
First try at Gimoka 100% arabica and…
First try at Gimoka 100% arabica and impressed compared with equivalent lavazza.A smoother more intense coffee
16 de abril de 2024
Resposta da Gimoka Coffee UK
Hi George,
We are so pleased to hear that you enjoyed our coffee! We really appreciate you taking the time to leave a review, thank you.
I cant wait to order again
The delivery was prompt and the communication from the brand was superb also
2 de abril de 2024
Resposta da Gimoka Coffee UK
Thank you for taking the time to review us! We are so pleased you are happy with our service.
We look forward to providing you great customer service on your future orders.
Resposta da Gimoka Coffee UK
Hi Francesca! Thank you for taking the time to leave a review. We are always keen to make sure our customers are happy and we are so glad to hear that the service and coffee positive.
Thanks again for the great review!
Good Quality good price fast delivery
11 de março de 2024
Resposta da Gimoka Coffee UK
Thank you for taking the time to review our service and products Joseph. We really appreciate it and are so glad to hear you are happy with our products!
Always good
Always good
Only disappointing thing is Gimoka are now charging delivery from February 2024 regardless of how much you spend.
My order was £70+
22 de fevereiro de 2024
Resposta da Gimoka Coffee UK
We sincerely appreciate you taking the time to leave us a 5-star review! Your feedback means the world to us, and we are delighted to hear about your positive experience with our products and services.
We also want to extend our gratitude for your continued loyalty and support, as evidenced by your dedication to our brand.
Regarding your recent order inquiry, we are pleased to inform you that we have taken proactive measures to address the situation and ensure that your future orders are processed smoothly. We have implemented updates to our shipping policies to better accommodate customers like yourself.
Once again, thank you for your kind words and for choosing us as your preferred coffee capsule supplier.
Great coffee with g
Great coffee with good selection to choose from. Payment for the goods was simple and delivery was ontime
19 de fevereiro de 2024
Resposta da Gimoka Coffee UK
Thank you for taking the time to review our service Phillip. We are so pleased to hear you are happy with our products and service!
Thanks,
Gimoka Coffee UK
still no Lavazza A Modo Mio compostable…
still no Lavazza A Modo Mio compostable pods for the last 10 months. last order date April 5, 2023.
24 de fevereiro de 2024
Avaliação não solicitada
Resposta da Gimoka Coffee UK
Hello Paul,
Thank you for taking the time to share your feedback with us.
As of Janaury 2024, Gimoka UK has changed management to a UK based team. Since then, we have been diligently working to understand our customers' preferences and fine-tune our product offerings accordingly. This process involves assessing what sells best and ensuring that we meet the demands of our valued customers.
We understand that the absence of the Lavazza A Modo Mio compostable pods, which you last ordered in April 2023, is disappointing. Please rest assured that since our change in management, we are actively working to expand our product range to better cater to your needs and preferences. Your feedback serves as a valuable insight into areas where we can improve, and we are grateful for it.
We apologise for any inconvenience caused and appreciate your understanding during this transition period. Should you have any further questions or concerns, please feel free to reach out to us directly.
These dolce gusto pods leak everywhere
These dolce gusto pods leak everywhere, other brands don't. what a mess.
4 de abril de 2023
Avaliação não solicitada
Resposta da Gimoka Coffee UK
Hello Alan,
Thank you for your review. We are sorry that you have been have had issues with your Dolce Gusto pods. We will relay this information back to the manufacturing plant to make them aware. We have not had any other mentions of this issue since, but nevertheless we will bring this up with the team.
Great coffee with a great service
Great coffee with a great service! Try now
25 de janeiro de 2022
Avaliação não solicitada
I bought a box of 10 mixed Lavazza a…
I bought a box of 10 mixed Lavazza a modo mio compatible capsules .
Delivery was quick and the coffee tastes great (really like the Intenso)
You also get a 5% discount if you sign up to the subscription service (even if you don't use it).
Give it a try.
30 de setembro de 2018
Avaliação não solicitada
Great Coffee and Fast Delivery!
I bought nespresso compatible capsules they are extremely good, like the original. The service was fast and I received the items within 2 days. An express delivery service is also offered, but I didn't use it.
31 de janeiro de 2018
Avaliação não solicitada
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