I couldn’t fault them from start to finish. Helpful, kind, respectful and professional that goes for the whole team. They explained everything, offered lots of choice and answered our numerou... Ver mais
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Veja o que dizem as avaliações
If you instruct MK Ginder to take care of a funeral you will not be disappointed. From every aspect every department was organised, compassionate and professional. What was one of the most saddest d... Ver mais
My experience of using M.K. Ginder & Sons was a positive one. From start to finish they were professional, caring and made the process of arranging the funeral so easy. Victoria at Bushey branch was... Ver mais
A empresa respondeu
Everyone was so very pleasant at such a difficult time even though I felt I was in a dream most of the time. My husbands funeral went off without a hitch. One gentleman actually carried the families f... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Local independent family-run Funeral Directors serving families across the Home Counties since 1983 with professional care and services, including Memorials and Pre-paid Funeral Plans. 24hr service on 01923 247427 or visit ginder.co.uk
Informações de contato
1b Greycaine Road, WD24 7GP, Watford, Reino Unido
- 01923 468253
- feedback@ginder.co.uk
- www.ginder.co.uk
4,9
Excelente
86 avaliações
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Brilliant and efficient service
Brilliant and efficient service. Unfortunately due to Covid we couldnt visit the office, so had to do organising via telephone or email. However this did not alter the fact that they dealt with care and consideration to every detail. Nothing was too much trouble.Thank you x
21 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Christine. Thank you so much for your review and we greatly appreciate your feedback and kind words. These will be passed on to our team today. We are very pleased to hear our team were supportive and helpful to you during this difficult time. Kind regards, Adam and Daniel Ginder.
Outstanding service nothing was too…
Outstanding service nothing was too much bother couldn’t recommend them highly enough....everything felt personal and done to a highly professional standard! My dad would have given you 10 /10
18 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Julie. Thank you for your review and we greatly appreciate your feedback and kind words. These will be passed on to our team today. We are also honoured to read you recommend us highly. Kind regards, Adam and Daniel Ginder.
Excellent service
Our family have used MK Ginders since 1993 and have always been very happy with their service.
Every member of the team is helpful, friendly, understanding and very respectful.
Our most recent funeral was my mother-in-law's during lock down and they took care of every little detail so we didn't have to worry about anything.
18 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Lynn. Thank you for your review and we greatly appreciate your feedback and kind words. These will be passed on to our team today. Kind regards, Adam and Daniel Ginder.
The service me and family received…
The service me and family received through lockdown was great. Katy was a massive help when organising the funeral for my grandma and she remembered me and my grandma when we organised my granddads funeral. Which was a lovely fealing when talking over the phone or via email. Also the gentlemans who lead out the funeral was great. What was a sad time was made easy. Thanks agin to all the team. Jack.
18 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Jack. Thank you for your review and we greatly appreciate your feedback and kind words. These will be passed on to Katy and our team today. Kind regards, Adam and Daniel Ginder.
Ginder’s St. Albans.
Ginder’s were helpful, professional, courteous, knowledgable and supportive. I had to organise the funeral of my mother in St Albans while under lockdown in France. Most of my family live outside the UK, in places such as Australia, the USA, and Europe.
Ginder’s helped to organise and/or coordinate everything, such as collecting my mother from her care home, and then all the practical details, including the venue, the minister, the service, the flowers, the donations, the cremation, the music, and the live video feed of the service which I and my family very much appreciated. It was a short but beautiful service. Throughout all this they were sympathetic and understanding.
I couldn’t have done it without them.
I am very grateful for their help.
Robert Inglis
Vence
Provence,
France.
17 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Mr Inglis. Thank you for taking the time to write a review for us. We are pleased to hear our team were very supportive and helpful to you during this difficult time and able to facilitate the arrangements for your mother's funeral. Your feedback is extremely valuable and your kind comments will be passed on to our team today. Kind regards Adam and Daniel Ginder
Went above and beyond to ...
Very pleased with the service we recieved from Ginders for our mother's funeral. They were very helpful finding us a minister and went above and beyond to facilitate arrangements with Woking Crematorium where they had not been before. They were respectful and Victoria was always able to answer any questions we had. We coulnd't have asked for more.
17 de março de 2021
Resposta da M. K. Ginder & Sons
Thank you for taking the time to write a review for us. We are pleased to hear our team were very supportive and helpful to you during this difficult time and able to facilitate the arrangements above and beyond expectations. We appreciate your feedback and kind words and will pass these on to Victoria and the team today. Kind regards Adam and Daniel Ginder
We believe we made the right choice in…
We believe we made the right choice in choosing ginders for arranging the funeral for our mum..they fulfilled all our expectations , it was very professional and dignified..we would highly recommended them..
16 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Susan. Thank you for taking the time to write a review for us. We are pleased to hear our team were very supportive and fulfilled all your expectations during this difficult time. Also, we are honoured that you entrusted us with your instructions for mum's funeral and to read that you would highly recommend us. Your feedback is greatly appreciated and your comments will be passed on to our team today. Kind regards Adam and Daniel Ginder
Superb service
Ginders provided a first class service from start to finish for my Mothers funeral. Kind & compassionate with no hard sell. They helped me navigate the process seamlessly. Everyone at Ginders was wonderful, from office staff through to the pall bearers. Cannot recommend them high enough. Thank you.
16 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Susan. Thank you for taking the time to write a review for us. We are pleased to hear our team were very supportive and helpful to you during this difficult time. Also, we are honoured that you entrusted us with your instructions for your mother's funeral and to read that you would highly recommend us. Many thanks for your kind words, these will be passed on to our team today. Kind regards, Adam and Daniel Ginder
Ginders were brilliant ..
Ginders were brilliant ... personal service and adhered to our requests sympathetically
Allowing my fathers funeral to be the best it could be in the circumstances
15 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Alison. Thank you for your review and we greatly appreciate your feedback and kind words. These will be passed on to our team today. Kind regards, Adam and Daniel Ginder.
Phenomenal service and support
The team at M.K. Ginder & Sons were amazing at making sure they helped us through every step of organising my Mum's funeral with the utmost compassion and support. On the day, they ensured that we didn't have to worry about anything; they just managed everything for us down to the smallest details so that we could focus on the service and people who joined us. Even with COVID restrictions, they enabled us to give our Mum the best send off possible and I would highly recommend them.
15 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Louise. Thank you for taking the time to write a review for us. We are pleased to hear our team were very supportive and helpful to you during this difficult time. Also, we are honoured that you entrusted us with your instructions for Mum's funeral and to read that you would highly recommend us. Many thanks for your kind words. Kind regards Adam and Daniel Ginder
Resposta da M. K. Ginder & Sons
Dear Melanie. Thank you for taking the time to write a review for us. I am pleased to hear Victoria and me, together with our team, were very supportive to you making things as easy as possible during this difficult time. Your kind words will be passed on to Victoria and the team today. Kind regards Daniel Ginder
Generally good but need to update technical facilities and virtual calls.
Mostly MK Ginder and Sons were excellent and did the job with appropriate sympathy and respect. Both with immediate collection of the body and at the service, the firm were faultless and extremely helpful.
However it would be useful if the office were more technically able especially in this difficult Covid time.
It would also be useful if it was explained that only instructions from the main informant were able to be taken. We understand that some families are not in agreement but when it had already been discussed that son and daughter of the deceased would be working together this was annoying. In normal circumstances, we would have visited the office together. This would be easy to organise with all the virtual conference calls that most of us have been using during the pandemic.
The heading for emails emanating from the firm should have the title of the firm and the name of the deceased, not the name of the village!
I believe in constructive criticism.
I would still recommend the firm to others.
13 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Rosie. Thank you for taking the time to write a review for us and for entrusting us with your instructions. We also thank you for raising your concerns regarding video meetings as well as telephone and face-to-face conversations. During the pandemic we have tried to accommodate many changes to the traditional service we offer and will certainly review enhancing our services through introducing video calls to our offices. Your feedback and comments are extremely valuable and are accepted in a constructive and positive manner. Thank you for your other suggestions too, which we will look to implement without delay. We appreciate you bringing this to our attention and we are honoured to read you would still recommend us to others. Kind regards. Adam and Daniel Ginder
at a very emotional and sensitive time
at a very emotional and sensitive time, the whole of Ginder's staff were fantastic. Debbie front of office was so kind and understanding .I felt secure
with them and I would recommend them to anyone who has lost a much loved family member .
Thank you Ginder's
Ellen Bowden-Hawkins
13 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Ellen. Thank you for taking the time to write a review for us. We are pleased to hear Debra and our team were very supportive to you, also making you feel secure during this difficult time. Your feedback is extremely valuable and important to us, we really appreciate your comments. These will be passed on to Debra and our team today. We are also honoured to read that you would recommend us. Once again, many thanks. Kind regards Adam and Daniel Ginder
Excellent Service from M.K Ginder & Sons
KF was awesome in helping us getting an earlier date for the funeral and assisting us with all the funeral arrangements. She was very kind and understanding, providing all the support needed in these sad times. We appreciate the excellent service that M.K Ginder & Sons have provided us throughout these trying times.
12 de março de 2021
Resposta da M. K. Ginder & Sons
Thank you for taking the time to write a review for us and also entrusting us with your instructions for our professional services. We are pleased to hear Katy and our team were very supportive to you during this difficult time. Your feedback is extremely valuable and important to us, we really appreciate your comments. These will be passed on to Katy and our team today. Once again, many thanks. Kind regards Adam and Daniel Ginder
Resposta da M. K. Ginder & Sons
Dear Jessica. Thank you for your review and we greatly appreciate your feedback and kind words. These will be passed on to our team today. Kind regards, Adam and Daniel Ginder.
Perfect
Excellent service from the very first phone call to arriving home after the funeral it’s self. Couldn’t ask for anything more, very helpful and respectful.
12 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Mrs Kear. Thank you for your review and we greatly appreciate your feedback and kind words.
We are pleased we were able to support you at a difficult time. Your comments will be passed on to our team today. Kind regards, Adam and Daniel Ginder.
They provided an excellent service…
They provided an excellent service. Very sympathetic, considered, polite and respectful.
12 de março de 2021
Resposta da M. K. Ginder & Sons
Thank you David. We appreciate your feedback and thank you for taking the time to write a review. We will pass on your comments to our team today. Kind regards, Adam and Daniel Ginder.
Exceptional service
M.K.Ginder provided an exceptional service for my mother's funeral. They are true professionals and extremely efficient. All our needs were catered for and they couldn't have been more helpful. They took all the stress out of what is an extremely stressful time. They act with the utmost of respect & dignity. We were extremely grateful for everything they did.
12 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Mr Nielsen. We are pleased to hear that we were able to support you at what was a very difficult time. Your feedback is greatly appreciated and thank you for taking the time to write a review. We will pass on your comments and thanks to our team. Kind regards, Adam and Daniel Ginder.
Highly Recommended
All staff members are extremely compassionate and helpful. I would recommend to M.K Ginders to all.
12 de março de 2021
Avaliação não solicitada
Resposta da M. K. Ginder & Sons
Thank you Luke. We really appreciate you taking the time to write a review. Your feedback is extremely valuable and we are honoured to read of your recommendation. Kind regards, Adam and Daniel Ginder
Fantastic service
The level of service, compassion and professionalism we received throughout our bereavement experience was truly amazing. Thank you all for supporting us so wonderfully during what was a very difficult time.
11 de março de 2021
Resposta da M. K. Ginder & Sons
Dear Mel. We are pleased to hear that we were able to support you at what was a very difficult time.
Your feedback is greatly appreciated and thank you for taking the time to write a review. We will pass on your comments and thanks to our team. Kind regards, Adam and Daniel Ginder.
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