Givergy Avaliações 

218
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Very easy to use online platform for doing fundraising auctions. Love that people other than your attendees can participate, which makes the bids grow higher and higher! Whenever I have an issue, staf... Ver mais

Avaliado com 4 de um total de 5 estrelas

Very easy to use auction and ticketing site for our events. Ella has looked after us amazingly for our last few events and has always answered super quick to any questions we have had! Our only bit o... Ver mais

Avaliado com 1 de um total de 5 estrelas

Unfortunately such a poor experience. We had so many attempts with their customer service team to resolve our campaigns. We had past clients getting emails for new client campaigns, banking details al... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience, everything ran like clockwork, we were very well looked after by Donna from Two Wheels For Life, who had also organised a surprise for the Sunday morning. It was passes for the... Ver mais

Detalhes da empresa

  1. Leilões online
  2. Casa de Leilões
  3. Empresa de Organização de Eventos
  4. Provedor de CRM
  5. Serviço de Soluções de Tecnologia para Eventos
  6. Venda de Ingressos para Eventos

Escrito pela empresa

Givergy is on a mission to help organizations raise more funds and change charitable giving worldwide. As a certified B Corporation with an award-winning fundraising platform, Givergy offers a range of cutting-edge fundraising solutions and expert advice. With operations in North America, UK & Europe, Australia, and Hong Kong, Givergy has supported over 3,000 nonprofits and charities to help them raise over USD $1.1 billion worldwide, helping some of the biggest names in the fundraising industry.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

218 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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3,8

Todas as avaliações

(218)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A must to maximise fundraising at any event

Simply a must to maximise your fundraising - the platform is slick, offers a great experience for your audience, and provides real money can't buy prizes that truly boosted our fundraising offer on our silent auction.
The team were brilliant - and provided step by step support in setting up and running the event, including an in person team on the night that took any technology worries away.

26 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We use Givergy at all of our events and…

We use Givergy at all of our events and think the platform and staff are brilliant! I find the platform really easy to use but any questions I do have the staff are always amazing and so helpful.

Our guests always love using givergy and find donating and bidding on prizes super easy!

Will continue to use them!

23 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used Givergy for our charities…

I have used Givergy for our charities gala ball silent auction platform for 3 years and have found it easy to use from both an administration and user perspective. We also used the ticketing feature last year and will be continuing to use this platform for years to come. Our client service manager, Mairhead was fabulous and helped every step of the way! I will continue to use Givergy and I can't wait to see future features they add as they are always improving. Can't recommend enough!

11 de novembro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Redeeming nightmare

I’ve purchased a couple of vouchers via a charity silent auction which was exciting and felt I was doing something good for the charity. That’s where the exciting experience ended! Trying to redeem and book through both their online app and via telephone was extremely frustrating and annoying. Customer service is shocking! A gentleman on the phone basically moaned as to why Venice was receiving so much interest when he thought it was an awful place!! Then trying to pin down dates without additional charges or the need for upgrade (baring in mind I paid £1,000 for just one voucher) was unbearable. Will not be buying a voucher from this company again, charity or no charity.

22 de janeiro de 2024
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Hi Dawn,

We are glad to have spoken with you since your review and found a resolution to this issue. As mentioned, we will be investing this supplier as we expect all of our third-party companies to comply with the same level of excellence that we showcase. Should you have any further issues, please don’t hesitate to contact us.

Kind regards,
Givergy

Avaliado com 5 de um total de 5 estrelas

Silent auction review

Our experience with Givergy was absolutely great and the project very successful. They delivered outstanding and quick support in every aspect and communication was excellent. Thank you

21 de dezembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

This is brilliant news, thanks for leaving such positive feedback!

Avaliado com 4 de um total de 5 estrelas

Very good experience

+ We had a very good experience with Givergy for our Charity Gala. The support from Mairhead and the online support team was good, always effective and in time.
+ The website for the Charity which includes ticket selling, auctions, was good and quite easy to design and configure by the Charity team in charge, and it was quite user-friendly.
+ The support from Givergy onsite team during the day of the auctions was very good and eveything went smoothly with no hick-up.
- A couple of unexpected drawbacks though:
1/ During the mass upload of the auction items, such as the impossibility to have the Retail price visible although this field was part of the auction lots mass upload template. This should definitely be part of the development roadmap of Givergy. We had to add this information in the description.
2/ Different fees applied to the ticket selling which generated complicated and manual payout reconciliation.

25 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Hi and thank you for your detailed feedback. We listen to all of the comments from our clients so I can assure you that all details have been passed across to the relevant team members. Thanks for choosing Givergy!

Avaliado com 5 de um total de 5 estrelas

My first event with Givergy was made so…

My first event with Givergy was made so easy with the help from Mairhead McKinley. All my dumb questions were answered quickly. The site was easy to use and looks great. The onsite help on the night was also great.

17 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thank you for this amazing feedback, we are glad to hear your first event went well!

Avaliado com 5 de um total de 5 estrelas

Exceptional Support from GivergyI want to express my sincere…

I want to express my sincere appreciation for Mairhead McKinley, the Operations & Campaign Success Team Manager - APAC at Givergy. Mairhead has been incredibly helpful and supportive throughout all of my events this year. Her responsiveness and assistance have been outstanding.

I also want to commend the Givergy Support team for their responsiveness and helpfulness. They have been available to answer my questions promptly, even considering time differences. Their support has been invaluable.

Furthermore, I must highlight the professionalism of the HK onsite support team. They have executed event operations flawlessly, showcasing their expertise and dedication.

Overall, I am highly satisfied with the level of support provided by Givergy. Mairhead McKinley and the entire team have consistently exceeded my expectations. I highly recommend Givergy to anyone in need of a reliable and responsive partner for their fundraising efforts.

2 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thank you for your kind words about our superstar, Mairhead and the wider team!

Avaliado com 4 de um total de 5 estrelas

Our experience was mostly great…

Our experience was mostly great with Givergy. In particular, Elle was ALWAYS speedy in answering queries and gave very easy to understand instructions & support.
On the night itself, I would have liked the Givergy team to arrive a little earlier for their tech set-up; we were in a historic building with pre-known issues with connectivity, and the Givergy team did not communicate well with our venue as far as this. It was a last-minute panic I didn't have time for, and one that wasn't necessary, since we had actually spoken everything through with Givergy - the communications just didn't appear to have been great between themselves!
Overall, Givergy DO offer a great service, but make sure you are clear re: any unusual tech issues BEFORE the event!!

30 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Hi, Thank you for your constructive and positive feedback. I can assure you that will be passed onto our team for future resolution. Kind regards, Givergy

Avaliado com 5 de um total de 5 estrelas

Elle is friendly and very prompt

Elle has always been great at replying to all our requests in a prompt manner. She helped us to build our auction for Gala Dinner and I really enjoyed working with her.

8 de junho de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thanks for your brilliant feedback! It's great to hear that Elle has supported you in such a helpful way.

Avaliado com 5 de um total de 5 estrelas

Silent auction review

As a charity, we have worked with Givergy over the past few years using their silent auction platform. For us this has added great value to our events. Not only is the process straightforward from deciding on and adding auction items to the website but the team are always on hand to help if you have any query. Elle Taylor is fantastic at supporting you throughout the whole process. The teams who work at the events are always incredible with our guests and we very much enjoy working with them and hope to continue doing so in the future.

29 de junho de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thanks for your fantastic feedback and commitment to the Givergy platform!

Avaliado com 5 de um total de 5 estrelas

Givergy provided us fantastic support…

Givergy provided us fantastic support prior to the event and during our Annual Ball itself. We would, and do whole heartedly recommend them to other charities and event organisers.

18 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thank you for your lovely words! Being able to support through all stages of an event is vital to us so we are thrilled to hear that is the serviced you have received.

Avaliado com 5 de um total de 5 estrelas

User friendly platform & friendly staff

We have been using Givergy for a number of years now and cannot fault them. The organisation is full of lovely people who spend the time to get to know you and offer support at every turn. The platform is user-friendly for both the organiser and the customer, making for easy transactions.

28 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thank you for your continued use of the Givergy platform and kind words!

Avaliado com 5 de um total de 5 estrelas

the staff were friendly and helpful

the staff were friendly and helpful and put it into very simple terms so we can understand how to use the system

1 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Simplicity is what we try to achieve the most with our system so its brilliant to hear things are working for you. Thanks for your 5* review!

Avaliado com 5 de um total de 5 estrelas

Givergy provided a great service for…

Givergy provided a great service for our fundraising quiz! It's a big event with great prizes and we wanted to run a silent auction in a professional and efficient way. Working with Givergy allowed us to do just that, plus having a technician with us on the evening made all the difference and took the pressure/ stress off this aspect of the event.

16 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thanks for your amazing feedback!

Avaliado com 4 de um total de 5 estrelas

Great customer service and efficient responses

The customer service is very efficient, and all questions are always answered with helpful information. The CMS can take some getting used to but once you have the hang of it, it becomes easier to navigate. Their prize draw component allowed us to sell raffle tickets very easily and made our event run smoothly.

23 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Hi, Thanks for your feedback! If you do ever need any additional support our team are more than happy to help :-)

Avaliado com 5 de um total de 5 estrelas

First time using Givergy

We have used Givergy twice in the last month for an art auction and a charity ball. This was our first experience and we were pleasantly surprised with how easy the platform was a navigate and how much was raised. The customer service team are excellent and very quick to respond to queries. Our campaign manager, Elle was knowledgeable, helpful and made it as easy as possible for us. We are looking forward to using Givergy in the future for other fundraising events.

18 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thank you for this brilliant feedback! We look forward to working with you again and helping you to raise even more.

Avaliado com 5 de um total de 5 estrelas

Great Platform and Service

We have been using Givergy for our gala events for a few years now and not only is it so easy to use and customize but the Givergy team are amazing to work with. Nothing is too much to ask and they are always so quick get back with answers and solutions to any queries that we have. Big shout out to Mairhead for being a great support throughout each gala and always giving us such a personalized and friendly service.

23 de novembro de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thank you for your commitment to Givergy and this fantastic feedback!

Avaliado com 5 de um total de 5 estrelas

ICPhilanthropy Foundation

ICPhilanthropy Foundation
Fundraising for disabled and disadvantaged children worldwide. Dinner and Auction.
We were very happy with the service from Givergy. We have worked together on larger events over the years and have always had a good experience. The crew were professional and knew what they were doing. Before the event there were clear instructions on how to populate the bidding website, and, as I am not technical, if I had a question it was answered quickly and the website pre-planning was painless. Givergy liaised with the venue’s technical department well in advance so there were no technical surprises on the night and everything went without a hitch. We also sourced some of Givergy’s prizes for our silent auction, which all fetched over the minimum bid. The silent auction certainly contributed to the success of the evening. We would use Givergy again.

16 de março de 2023
Avaliação não solicitada
logotipo da Givergy

Resposta da Givergy

Thank you for your feedback! We are thrilled to read that you are happy with our service and would like to use our platform in the future

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