Gladstones Solicitors Avaliações 336

Very corrupt company, many of us have complained to our local mp to get things looked into

GROSS…Passing off as solicitors. They are purely Debt Collectors without mercy imo! Appealed a parking fine from HORIZON Parking on a set of genuine evidential grounds. Got a letter before action from this company without any acknowledgment of my appeal from HORIZON, appealed again…Not a shred of acknowledgement of my circumstances in their response either - initial telephone call with a call handler from Gladstones about the letter before action was traumatic, they were cold, rude and very disrespectful, told me appeal in writing. Did that, explained in more detail and the response I got from a ‘Legal Assistant’ just may have well said, blah blah, blah…PAY THE MONEY OR FACE LEGAL PROCEEDINGS! Intend to report this to the SRA and lobby the director of Customer Service UK at Tesco look up their exact email address as Trust Pilot can’t allow emails to be published. Hovwever contact name name is Jason.Terry at Tesco, UK, com
Not a good look for them is it? having direct links to two companies apparently happy to exploit vulnerable people!
@ Helen Poll, yes I’m interested!

Anybody willing to join me and stand up against this bunch of bullying cowboys, please get in touch. Ill be going to the ombudsman. The pressures on society are a struggle as it is, this is despicable Hitler behaviour which I will not tolerate.

Don't answer calls send out threatening text messages

My wife has had an email out of the blue stating she owes £280 for a parking fine that she’s never had any correspondence about before.
On further investigation the car registration has nothing to do with my wife and the address they have for her is also incorrect.
My wife contacted the company who are an absolute shambles employing awful staff that are extremely rude on the phone.
My wife’s mum recently passed away and these people are causing additional stress in her life that she does not need.
They have advised her it’s too late to appeal the charge that has nothing to do with her and that she needs to get legal advice.
Absolute joke of a solicitors and one that everyone should avoid at all costs

This company needs to be sued for harassment and discrimination of those people with protected characteristics.
They work alongside Horizon parking limited .
Both companies are complete criminals - totally abusing vulnerable children and adults with mental and physical disabilities.

Disgusting service - They have been harassing me for money saying I owe from 2023 - upon checking my bank I have made all the transactions they are chasing for!! They take so long to come back to queries and you cannot get through to them on the phone at all. If they are chasing you make sure you double check the information as they seem to be a total mess on their side!!!!!

Absolutely shocking customer service, the call handler was rude and unpleasant, and then hung up on me when I was trying to explain my situation! The company should be ashamed of themselves for hiring such staff!

The way that the customer service representatives speak to you is absolutely disgusting. They will speak over you, down to you and not let you speak without interrupting and shutting you off with a very condescending undertone. The emails are wildly threatening even when explaining my circumstances. Containing '
Without wishing to be discourteous, we will not accept any further submissions from you.' Basically, pay up, from a 4 year old parking ticket that I had no idea existed, or we will take you to court.

Time to take them to court. My brother is a lawyer, I am in the process of opening a case against this firm. I have all the evidence I need. They will eat what they serve ppl one way or another.

What a totally unprofessional company.
They sent me a demand to settle for a parking fine which wasn’t me
Didn’t even apologise for their mistake!

Rude and unhelpful staff they will make it extremely difficult for you to communicate with them zero care of duty for disabled and mental health

Here we go again after a year of nothing and paying up another treating letter relating to Horizon parking .decreaful how thoses companies get away with treating behaviour special to people who taken theating letters by heart older people and female drivers if you go to the car parks they control you will now notice they are mainly empty specially tescos one as they find the slightest thing to for issuing a ticket .the tesco near us no longer use this company for parking control as they have lost so many customers if you go on the companies house Web site you will see both companies are linked together .I have gone on the companies house website to complain about the 2 companies and investigate theses companies .the following people are registered for theses companies if you want to complain to companies house due to the large number of complaints on here .Gladstone solicitors Davies John Liewellyn .Horizon parking limited. William Alexander Dickson .vicky Louise Crosby .Bernard Patrick Picks on.Donovan Christopher Alexander.Darren Robert Goody .Ali Khanbhai

paid this compost on 2023 just today for 2 emails with 2 different refs saying i owe 2 firms no amount nothing tried calling 10 times no answer payment line just wks how much u like to pay am i meant to guess??? ref and number plate don't match either 🤷🏻😂

I am extremely disappointed with the service I received regarding my parking charge case. Despite being fully within the appeals window, neither the parking firm nor Gladstones Solicitors made any effort to respond to me or acknowledge the evidence I repeatedly attempted to provide. I was passed back and forth with no communication, no support, and no willingness to engage with a straightforward appeal.

I was a genuine paying customer at the time of the alleged parking incident, and the business involved even confirmed this directly. This entitled me to one hour of free parking, and yet this was ignored, and the matter was allowed to escalate unnecessarily.

What has made this situation even more stressful is that, due to my professional role, I cannot have a court case hanging over me. I made every reasonable attempt to resolve this properly and responsibly, but the lack of communication and disregard for the appeals process has been incredibly unprofessional.

Based on my experience, I would not recommend this firm to anyone dealing with a parking charge or any matter requiring timely, responsible communication.

Wouldn’t even give these people a 1 star!
Have received parking fine even though have an e-permit and have produced evidence. These bunch of cowboys would not accept the evidence and wouldn’t even respond to emails. How this company can call UK- CPM their client is disgusting.
Melissa B was very patronising towards me on the phone and spoke down to me. She accused me of speaking over her when this is what she did to me throughout the whole conversation. Very unprofessional.
Disgusting solicitors

I have just been to Court to challenge Horizons parking fine,and Gladstones harassment. The fine had risen to £263 and after reading Trustpilot reviews I decided to go to court and challenge them. The court heard my evidence and a very understanding judge ruled in my favour,and dismissed the case. I urge all of to challenge this rag tag group of con men (Gladstone Solicitors)if you are convinced you are in the right. Mr John Campbell

Terrible company. Sent me a text message threatening me with a CCJ, no previous communications and don't even know what it is regarding. Tried calling - just waited for 20 minutes. Will be reporting to regulator,

It’s a shame you can’t give 0 stars this is the most scamming company of all time don’t pay them a penny they take on debt on illegal parking fines and then try scare you and go to the courts even got a letter nearly 7 years later after not paying a illegal parking ticket they have some how manage to get the courts involved which I find madness that the courts go along with these things literally got a parking fine for parking outside my house I wasn’t causing any obstruction whatsoever ever which was claimed!!

Abusive staff, chasing a fine nearly a year after issuing but not made any contact nor did any buisess pior to this. The business confirmed the fine was issued incorrectly and gladstones have ignored them and are Illegally harassing us for funds not owed.