I recently placed an order for the six set of whiskey glasses for an engagement gift for a couple that were engaged in Loch Fyne and have family from the highlands and Barra . After looking at... Ver mais
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Veja o que dizem as avaliações
Hi The product itself is fantastic. Delivery fantastic. The only things for me are Glen Cairn Glass in box of 6 and not individually wrapped. These are for onward selling so not ideal.... Ver mais
I felt I'm being important person when I'm using your glasses(products) but only 1 thing why I gave you 4stars is you guys give no feed back about guide line for crystal cut's appearance guide line... Ver mais
A empresa respondeu
Explained straight away that as I wanted something engraved it could have a 2 week delay before posting. I liked knowing this as this was a gift that was time sensitive. Engraving was very professio... Ver mais
Detalhes da empresa
Escrito pela empresa
We are a family run business and believe that a focus on family values delivers a better product and more efficient service. We treat everyone with the respect and warmth that a family would demand. Our unique knowledge of the crystal glassware industry means we can answer the most challenging of questions and tackle the most complex of tasks with ease allowing our people to focus on making your dealings with us as simple and friendly as possible.
Informações de contato
1-11 Langlands Avenue, G75 0YG, Glasgow, Reino Unido
- 01355 279717
- contact@glencairn.co.uk
- www.glencairn.co.uk
4,7
Excelente
842 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Glencairn Crystal Ltd
We value your business and happy to hear that you are enjoying your purchase.
Excellent products and service
Excellent products (whisky tasting glass and pipette) and efficient service, with prompt delivery.
19 de outubro de 2023
Resposta da Glencairn Crystal Ltd
We're glad to hear you had a positive experience with us and that you're happy with your products. Your support means a lot to us.
Good quality
Product finishing is very good at its price. let me enjoy more whisky!
10 de outubro de 2023
Resposta da Glencairn Crystal Ltd
Thank you for choosing our family-operated establishment.
Great quality and service
Quick, well packaged delivery and the glasses with matching water jug were of excellent quality
25 de setembro de 2023
Resposta da Glencairn Crystal Ltd
We're pleased to hear that you had a positive experience with us and that you're happy with your products. Thank you for supporting a family-run business!
Good customer service
Kept informed of delivery. Lovely box and beautiful glasses
20 de setembro de 2023
Resposta da Glencairn Crystal Ltd
Thank you for your feedback. We value your business and hope you enjoy your purchase!
Simple and easy to use website with…
Simple and easy to use website with guidance at every stage.
19 de setembro de 2023
Resposta da Glencairn Crystal Ltd
Thank you George for your wonderful feedback!
Resposta da Glencairn Crystal Ltd
Thank you Helen for your wonderful feedback! We are happy you had a positive experience with us.
Resposta da Glencairn Crystal Ltd
We are happy you had a positive experience with us and your package arrived safely!
These glasses are simply stunning
These glasses are simply stunning! I never thought it would improve the smelling and tasting experience that much!
18 de setembro de 2023
Resposta da Glencairn Crystal Ltd
Thank you for choosing our family-operated establishment.
Excellent product
Julie was exceptional in her contact with me. I had experienced a small problem with the delivery carrier. Julie rang straight away and resolved the problem. Her professional approach and help was greatly appreciated. Thank you Julie. I will use you again
19 de setembro de 2023
Resposta da Glencairn Crystal Ltd
Thank you so much for your lovely review! We've shared your kind words with Julie.
Always happy with both the products and…
Always happy with both the products and the interaction with customer service. Would happily use again and recommend to whisky friends.
18 de setembro de 2023
Resposta da Glencairn Crystal Ltd
We are happy to hear you would recommend our service. Thank you for supporting our family-run business!
Went 2 Better
I loved the two whisky glasses with inscription so much I went up a scale and ordered a cut glass one with inscription for my son and another for my daughter in the USA.Went 2 Better
28 de setembro de 2023
Resposta da Glencairn Crystal Ltd
Many thanks for your lovely review. We are happy you had a positive experience with us.
Good quality items delivered securely.
18 de setembro de 2023
Resposta da Glencairn Crystal Ltd
We are happy you had a positive experience with us and your package arrived safely!
Fabulous Customer Service from a great company
I have had the best ever customer service from the lovely Lucy at Glencairn Crystal. She personally assisted me with an urgent order and went above and beyond what would have been good service and took this to another level! I am absolutely delighted with the decanter I ordered and blown away by the standard of service. Extremely happy to recommend this company
21 de setembro de 2023
Avaliação não solicitada
Resposta da Glencairn Crystal Ltd
Thank you for choosing our family-operated establishment, we will pass this info onto Lucy.
Resposta da Glencairn Crystal Ltd
Thank you very much for your wonderful feedback! We're pleased to hear that you're enjoying the product.
A really good company to deal with and…
A really good company to deal with and beautiful glassware
23 de agosto de 2023
Resposta da Glencairn Crystal Ltd
Thank you for your great feedback and for supporting our family-run business!
Awesome product and Service
Needing urgent engraved glasses for a trip to USA.
Left it VERY tight to be delivered in time but Glencairn pulled out all the stops and got them to me on time.
23 de agosto de 2023
Resposta da Glencairn Crystal Ltd
Thank you for choosing our family-operated establishment.
Parfait pour cette commande tout était…
Parfait pour cette commande tout était bien emballé
21 de agosto de 2023
Glen Cairn, the only glass to drink whisky from!
Hi
The product itself is fantastic. Delivery fantastic. The only things for me are
Glen Cairn Glass in box of 6 and not individually wrapped. These are for onward selling so not ideal. I appreciate the price reflects this.
Glen Cairn Tumbler has no marking on base so in essence it could be from anywhere!
Is there scope for getting or purchasing the boxes separately please?
Many Thanks
Paul
25 de agosto de 2023
Excellent product
Delivery on time and very pleased with the product. Modern in design and very good quality
25 de agosto de 2023
Resposta da Glencairn Crystal Ltd
We value your business and hope you enjoy your purchase. We're delighted to hear that it arrived safe and sound.
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