This company seems great. Someone actually answered the phone within a few rings :))). Well thats a good start. It also offers insurance to preclude any existing conditions which is much needed in th... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Went to the site and had to ask a question so I called the assist line and the person was friendly and professional. She answered my question immediately advising me on the the process. I went back in... Ver mais
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Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue. The emergency contact team were very helpful and prov... Ver mais
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Wish to thank the lady Ms. Tracey for her helping me settle insurance for our travel. She was great in understanding my dilemma using the internet, and helped me proceedd throughout finally... Ver mais
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Detalhes da empresa
Escrito pela empresa
Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
Informações de contato
Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, Reino Unido
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
4,3
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
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Transparent website easy to navigate
Transparent website, clear description of policy options, simple and easy to navigate. Also I telephoned with a question and received an immediate relevant and helpful answer.
16 de abril de 2026
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you, Helen. We’re really pleased to hear you found the website clear and easy to navigate, and that our team was able to help you quickly when you called. Wishing you safe and enjoyable travels ahead. ✈️🌍
To be fair I gave 4 for ease of setting…
To be fair I gave 4 for ease of setting up travel insurance and quick response to a couple of questions. I have not had the need to use the insurance as yet so can’t comment on the realities of use.
30 de março de 2026
Resposta da Globelink Travel Insurance
Thank you, Carlton. We’re pleased to hear you found the setup easy and that your questions were answered quickly. We hope you won’t need to use the policy, but we’re here if you do. Wishing you safe travels ahead. ✈️🌍
All good until you try to make a claim - trip delay denied based on technicality
I've held a family, annual multi-trip insurance with Globelink for the last 5 years. After my one and only claims attempt this year, I strongly recommend to AVOID Globelink, and will be switching elsewhere, and want to warn others of my experience. Coverage appeared to be great, and the process to buy was easy, hence I had stuck with them all these years (my bad). I've never actually had to make a claim until this year, when a flight I was on was delayed arriving by around 30 hours, costing us a day's worth of work. After a few weeks of back and forth via a cumbersome manual claims process with Healthwatch (their outsourced claims department), where I had to repeat the situation multiple times plus some documents were asked for again and again even though I had already provided them, ultimately my claim was rejected on a technicality, because the departure wasn't delayed, only the arrival was delayed. Apparently this was as written into the T&Cs. Even after complaint and request for re-review, there was no room to budge. I've since researched and there are a many other travel insurance providers who do not have this type of exclusion in their T&Cs, so I will be switching. I can only hope to warn other customers too, especially if you think you are paying money to be covered for trip delays, but in this case your claim could be denied based on fine print exclusions, rather than Globelink looking at the substance of the outcome.
20 de março de 2026
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you for the information, the travel insurance policy (depending of policy option) offers cover for Missed Departure, Delayed Departure and Abandonment of the outward and Return trip but it seems your claim circumstances are outside of these insured events.
This is now the 7th year we have used…
This is now the 7th year we have used their travel insurance. Won’t be going anywhere else. Good value and no hidden nasties.
8 de julho de 2025
Resposta da Globelink Travel Insurance
Thank you so much, Mark. Seven years with us means a lot and we truly appreciate your continued trust. It’s great to hear you’re happy with the value and clarity of our cover. We’re really glad to have you with us and wish you many more safe and enjoyable trips ahead. ✈️🌍
Resposta da Globelink Travel Insurance
Thank you for your feedback, John. We appreciate you taking the time to leave a review and hope everything goes smoothly with your travels.
Policy was straightforward
Policy was straightforward, conditions were well explained and easier to understand. Pricing was good for the level of coverage
2 de março de 2026
Resposta da Globelink Travel Insurance
Thank you for your feedback! We’re glad you found the policy straightforward and the cover easy to understand, with good value for the level of protection. Wishing you safe and enjoyable travels ahead. ✈️🌍
Unhelpful support line
I called the UK support line with a very simple question about whether my insurance is valid for a Schengen visa. The agent sounded annoyed, cut me off, and told me to email instead without answering. Honestly, I don’t see the point of a customer support line if basic questions can’t be handled on a call.
3 de março de 2026
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you for your feedback. Our policies are not specifically set for Schengen Visa but the summary of cover per policy should meet the Schengen requirements. We cannot advise directly on queries relating to specific documentation or visa requirements. We appreciate you taking the time to share your experience.
Resposta da Globelink Travel Insurance
Thank you, Mr Coulson. We’re glad you found the website easy to use and were happy with the price and cover. Wishing you safe and enjoyable travels ahead. ✈️🌍
NO FORMAL INVOICE
I have struggled to get a formal invoice of my insurance purchase. the reasoning giving by customer service has been unsatisfactory.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you for your feedback, we are sorry but no formal invoice will be sent as the travel insurance policy was paid in full prior to the issue of the policy documents, you should however, have the payment confirmation from the secure server website, the certificate for insurance with your details, the premium paid including insurance premium tax and the confirmation of purchase receipt confirming the purchase details and full premium paid with insurance premium tax.
Easy to use and so far good
Easy to use and so far good. It all boils down to what happens if or when I have to make a claim and the time it takes.
7 de janeiro de 2026
Resposta da Globelink Travel Insurance
Thank you, Mr Coates. We’re pleased to hear you’ve found everything easy to use so far. We hope you won’t need to make a claim, but if you ever do, it will be handled in line with the policy terms and as efficiently as possible. Wishing you safe travels ahead. ✈️🌍
Good luck trying to print out your policy!
Like: clear terms and conditions, easy to use, cooling off period and generally good reviews
Quick responses by Customer Services email
Disliked: The certificate was webpage only. I had to write to Customer Services to get a pdf copy that the print shop could print out for me. WHY? It's so easy to find the download key on most webpages, but not here.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you for your detailed feedback, Rosalind. We’re pleased to hear you found the terms clear and our customer service responsive. Policies can be downloaded directly from the customer area using the “Download your policy” option and can be saved also as a PDF for future use. We appreciate you sharing your experience and will take your comments on board. Wishing you safe travels ahead.
Once you have read through section 4…
Once you have read through section 4 and understood its contents the rest is easy to navigate
4 de janeiro de 2026
Resposta da Globelink Travel Insurance
Thank you, Ian. We’re glad you found the site easy to navigate once you’d reviewed the details. We appreciate you taking the time to share your experience and wish you safe travels ahead. ✈️🌍
The process was easy to follow helpfuland…
The process was easy to follow and helpful in clarifying what is and what’s not included like other sites.
Hopefully we will not need to claim but if we do then you will honour a claim from what we have declared to you.
2 de janeiro de 2026
Resposta da Globelink Travel Insurance
Thank you, Dave. We’re really pleased to hear the process was clear and helped explain what is and isn’t covered. Hopefully you’ll never need to make a claim, but if you do, it will be assessed in line with the information declared and the policy terms. Wishing you safe and worry-free travels. ✈️🌍
Quality
Been a customer of their European division for a few years. I had to make a claim (first ever apart from delayed baggage) last year. Everything was handled smoothly, no issues.
10 de abril de 2025
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you, Tony. We really appreciate your loyalty over the years and are glad to hear your claim was handled smoothly. It’s great to know everything went well when you needed us. Wishing you many more safe and enjoyable trips ahead. ✈️🌍
Simple
Simple, no cavernous disclosures, existing conditions taken care of.
Two things, using an “account system” for repeat offenders would help, plus why not have the extras such as cancellation as an optional extra?
J
31 de dezembro de 2025
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you, John. We’re really pleased you found the cover simple and clear, and that your existing conditions were taken care of. Just to note, we do have an account area where you can renew policies and make a claim easily. Wishing you safe travels! ✈️🌍
It is the first time I used your…
It is the first time I used your service so until I experience my travel trip to and from then I will give my full response. Thank you!
1 de dezembro de 2025
Resposta da Globelink Travel Insurance
Thank you, Kenneth 😊 We appreciate you choosing us for the first time and hope everything goes smoothly on your trip. Wishing you safe and enjoyable travels! ✈️🌍
It was relevantly simple to get a…
It was relevantly simple to get a quote. Especially like not having to declare each pill I take
30 de novembro de 2025
Resposta da Globelink Travel Insurance
Thank you, William 💙
Great to hear the quote process felt straightforward — and yes, we know how helpful it is not to have to list every single medication.
Glad it made things easier for you. Wishing you safe and stress-free travels ahead ✈️✨
Have used this company twice now
Have used this company twice now. Very happy with the service recieved.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you for coming back to us — twice! 💙
It really means a lot that you’re happy with the service you’ve received.
Wishing you smooth travels wherever you head next ✈️✨
Highly Recommend
Excellent customer service both pre-purchase and in dealing with claims.
Very competitive pricing
12 de novembro de 2025
Resposta da Globelink Travel Insurance
Thank you so much, Liz 💙
We’re really happy to hear you had a positive experience both before purchasing and when handling a claim — that’s exactly the level of support we work hard to deliver.
And it’s great to know you found our pricing competitive too.
Wishing you many smooth and well-covered trips ahead ✈️✨
Very easy to renew insurance
Very easy to renew insurance, friendly staff. Very helpful
18 de novembro de 2025
Avaliação não solicitada
Resposta da Globelink Travel Insurance
Thank you, Carole 💙
We’re really glad to hear your renewal went smoothly and that our team made a good impression. It means a lot to us.
Wishing you safe and enjoyable travels ahead ✈️✨
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