Really very helpful customer support. Special mention to Teresa who helped me when I got confused over wagering requirements. She saved me from losing over £200! Eternally grateful to her. Oh, grea... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve been a customer for a few years but stopped playing due to the length of time for withdrawal, I played today withdrew £100 super speedy , money received in minutes and no problem registering a ne... Ver mais
A empresa respondeu
Played a couple of weeks, won some fair amounts, however played tonight and it all went downhill. The usual pay-outs failed to materialize, So I decided to quit. You keep playing hoping for the same... Ver mais
A empresa respondeu
I love Glossy bingo..... really good customer support so friendly and understanding.... Lots off bonus and fair play I've had some big winnings on both bingo and slots ...so many fun hours off pla... Ver mais
A empresa respondeu
Detalhes da empresa
Glossy Bingo
Escrito pela empresa
- With tonnes of casino games, slots and exciting bingo rooms, Glossy Bingo is your ticket to fun and prizes!
- Our response to the current situation
- At Glossy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@glossybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contato
Reino Unido
- support@glossybingo.com
- www.glossybingo.com
4,0
Muito Bom
772 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great range of games
Great range of games. Excellent free spin offers with reasonable wagering. Very prompt on chat and Andrew was fantastic with helping me.
14 de agosto de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Natalie,
Thank you for your positive review of our site. We are glad to hear that you found Andrew very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Great customer service 😊
14 de agosto de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Darcy!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Quick and effective resolution …
I had not been awarded free spins with deposit . I got a reply on live chat within two minutes . Rachel sorted it straight away with no problems at all .
11 de agosto de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Mrs, N/A King,
Thank you for leaving us a review!
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.
Regards,
Glossy Bingo
Very helpful person on chat
9 de agosto de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Tim!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Teresa was very helpful
8 de agosto de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Linda!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Spoke to a very professional advisor…
Spoke to a very professional advisor called Jessica who was superb 👏
5 de agosto de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Paul,
Thank you for your positive review, I'm glad you enjoyed chatting with Jessica.
We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
just awesome
just awesome, spoke to savannah an agent in the live chat she was the most supportive and helped me with my anxiety
31 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Mandy,
Thank you for your positive review of our site. I'm glad you enjoyed chatting with Savannah.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
excellent cutomer support from rachel…
excellent cutomer support from rachel and jessica
29 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, Elaine!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Brillant service
Jessica is always very helpful
And goes above & beyond to help
29 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Gemma,
Thank you for your positive review of our site. We are glad to hear that you found Jessica very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Teresa was very helpful 👌 great…
Teresa was very helpful 👌 great communication
27 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Charlotte,
Thank you for your positive review of our site.
We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Jessica on live chat was very helpful
Jessica on live chat was very helpful, she expalined things clearly in a speedy manner, very polite too.
27 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Lynda,
Thank you for your positive review of our site. I'm glad you enjoyed chatting with Jessica.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
I had a problem with withdrawal I asked…
I had a problem with withdrawal I asked for information and it was 5*
26 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Thanks for the great review, carlospestana pestana!!
We are delighted to hear that you are continuing to enjoy our site. Our Team is available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Great slots my favourite big bass won…
Great slots my favourite big bass won £250.00.Played for hours winning and losing but still drew out £250.00 so I'm a happy girl received an email straight away keeping me informed of my withdrawal hopefully it will be in my pay pal today.Big thanks to Teresa for keeping me informed.
24 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Mel,
Thank you for your positive review of our site. We are glad to hear that you found Teresa very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
She was very kind and promptly answered…
She was very kind and promptly answered my enquiries.
Many thanks Charanjit
23 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Charanjit,
Thank you for leaving us a review!
Customer support is really important to us and as you can see from our Trust Pilot rating when compared to other online bingo providers and gaming sites we do come out on top in most areas and it’s something we are very proud of.
Our team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. If you should have any queries, we are available 24/7 to assist you via live chat and email.
Regards,
Glossy Bingo
Buena aplicacion me gusta mucho
13 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Muchas Gracias, Paulo !!
Teresa wateresa great help s very helpful as I'm a new…
Teresa was very helpful as I'm a new member and did not realise what I had done now it is clear thank you 😊 xx
11 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Debra,
Thank you for your positive review of our site.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Teresa gave a very prompt and detailed…
Teresa gave a very prompt and detailed reply.
4 de julho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Dear Customer,
Thank you for your great review of our site.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Spoke to a person named James who was…
Spoke to a person named James who was amazing a answered my questions very quickly
30 de junho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Kay,
Thank you for your positive review. We are glad to hear that you found James very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Quick and very helpful
Quick and very helpful
Savannah five stars
30 de junho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Craig,
Thank you for your positive review of our site. I'm glad you enjoyed chatting with Savannah.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
Spoke to Teresa on live chat
Spoke to Teresa on live chat. Was very quick response and she was very helpful.
28 de junho de 2023
Avaliação não solicitada
Resposta da Glossy Bingo
Hi Guest,
Thank you for your positive review of our site. We are glad to hear that you found Teresa very helpful.
Our Customer Service team will continue to offer you an excellent experience and we hope you continue to enjoy yourself. We are available 24/7 so please feel free to chat anytime!
Regards,
Glossy Bingo
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