Gmzmotors Avaliações 

Bought a used BMW 435d in May from GMZ Motors. Probably one of the best experience I've had from a car dealership. Absolutely no pressure selling, allowed to test drive alone with no pressure and no strict timeline.

Buying process was very smooth and was handed over the following week with fresh MOT and the minor details it needed which were identified on the test drive.

A month on the only issue I've had with the vehicle was the ageing battery preventing start/stop working for longer than 30s and the car switching itself off when only on battery listening to music after a few minutes. Called the dealership service centre explaining, who agreed to replace the battery under warranty. Even allowed me to get the battery tested locally, and then reimbursed for the supply and fit of the new battery so I didn't have to make a 2 hour round trip to their centre.

I've had some very bad dealings with dealerships in the past and car buying in general so it's a relief to have such a good experience - they were very patient with me.

Great experience - thank you.

Massively saved my weekend with coming in for a battery change at such short notice. Thank you so much!

Ed was very helpful from start to finish. Went above and beyond to make sure everything was sorted for me. Very friendly, reliant and kind.

No pressure from the sales team, from a nice phone call to arrange a test drive, car all cleaned and ready to go, any questions and queries were answered and our minds were put at ease, the easiest and most straight forward purchase of a car I’ve had. Ed maintained contact with me each step of the way. Would recommend these to anyone looking for a new car

Great experience from start to finish.

The team at GMZ certainly know how to make you feel welcome and wanted as a customer.

Excellent service from this company and this is the second car I have purchased from them in 5 years. Smooth service from initial phone call to enquire about the car to driving it away. Highly recommended this company and garage.

Really good customer service, I would recommend to anyone looking for their next car

Just bought a car yesterday from GMZ, from the moment we walked in greeted by polite friendly staff, made to feel very welcome and at ease. James and Matteo, were extremely helpful, making the whole car buying experience enjoyable. Nice to buy a car WITHOUT pressure from a salesperson, from accommodating us as we had the kids with us to the, time taken to go through the paperwork so as the customer you know everything is. Would highly recommended GMZ, amazing

Car sales how it should be !

Used car, VW Tiguan £10,000 purchase price

From start to finish this was a pleasant car buying experience, we picked up our car three weeks ago and it was well presented, serviced and MOT'd, we're a high milage family as we've three kids in seperate special schools so within this 3 week time frame the vehicle racked up some miles, we noticed a clutch judder so asked the dealer for assistance, the Aftercare was amazing.... car was booked in, loan car provided and they put a new clutch and flywheel in the car without any quibble whatsoever, the wheel bearing was an MOT advisory so they replaced that too, 2 day turn around time and our new car is absolutely faultless, the stock they have onsite is of a really high standard, you can tell the vehicles are hand picked for resale rather than just buying anything from the auctions and hoping for the best like other dealers do, communication is phenomenal, ive not had to contact them once bar booking the car in !

All told... ive bought 7 used cars in the past 8 years and this experience has topped the lot !! By a good mile aswell

Propper cars, propper service, propper Aftercare!

10/10 5 star service

This was a straightforward, no hassle purchase. No pressure salesmen - just honest people wanting you to enjoy your ca buying experience.
Ed was a pleasure to deal with - always returned calls and emails very promptly, was always courteous and helpful.
I would certainly use GMZ again..

I purchased a Discovery Sport HSE in February 2026. The process was amazing from start to finish. My brother's collected my car on my behalf and were really happy with the service they got from Ed and the team. Ed even had private plates made up for me. I am loving the car 😁. Will definitely return in the future to purchase from GMZ Motors

Smooth experience with GMZ on buying my car from them. Whole process went quickly and very pleased with the car.

Made to feel welcome straight away absolutely no pressure test drive no problem told to take as long as needed to try car to make sure it was for me unaccompanied very friendly would not hesitate to recommend to anyone

Mixed experience, but overall, really happy with the garage. I bought a Landrover Discovery a few weeks ago. On the day of collection, the car's engine management light came on, and the car went into limp mode. Called the AA out and diagnosed the issues. Reached out to GMZ the next morning, and the car was collected and a courtesy car arranged. Zaine has been amazing with communication, and repairs are being completed. Issues can arise, but it's the handling of the situation in that moment, and I have to send praise to the garage on their after-sales experience. Even the sales guys have been really good. But overall a great experience and really not much inconvenience caused as they've offered collection of my vehicle and drop off of the courtesy car at my door. Thanks so much, Zaine, for the great service.

A great company to buy from I would recommend for anyone.

Great service and great variety of stock.

Would 100% return in future

Great Customer Service. Bought a car from GMZ Motors a couple of weeks ago, I wanted to drive it for a little bit before I left a review. I was very impressed with their customer service and I am really enjoying the car

Was looking for Range Rover so went shopping came across gmz motors outstanding collection of cars loved a few but had a price I wanted to pay so paid deposit then hay ho picked up on 30/9/2025 had couple things needing checked so took back and true to word sorted out straight away over the moon many thanks lads for all your help on deciding on this motor will deffo recommend and use again

In April 2025, my partner and I purchased a 2015 Audi A5 from GMZ Motors. On the surface, the vehicle seemed to be everything we were looking for. We were approved for finance, travelled to the dealership, completed all the paperwork, and had a smooth handover with Matteo, one of the service advisors. We left feeling positive — at least initially.

Just two weeks later, that confidence turned into concern. While entering a motorway via a slip road — one of the most dangerous moments for a car to malfunction — the engine light came on, the car began misfiring, and went into limp mode and refused to accelerate past 30-40 mph trying to get off the slip way. It was a frightening and unsafe situation, especially for a car we had just purchased.

We contacted GMZ Motors immediately and spoke to a service advisor. Rather than offering help or showing any concern, we were simply told to contact the warranty company. No apology. No reassurance. Just a complete lack of responsibility.

The car was towed to an Audi dealership for a full diagnostic. The master technician discovered that the turbo had failed and the DPF was clogged with soot — serious faults. What alarmed him even more was that there were no warning lights or error codes showing on the dashboard or on his diagnostic tools related to any DPF issues. After further inspection, he found the reason why: the car had been potentially remapped.

This was the first time we were made aware of the potential remap — something that GMZ Motors never disclosed to us at any point during the sale. It wasn’t in the listing, not in the description, and was never mentioned in person or in any documentation. Audi confirmed that due to this, the car no longer qualifies for any warranty, and they strongly advised against performing a software update, as it could further damage the car and potentially cause even more issues with its potentially hidden issues.

This lack of disclosure raises serious legal concerns. Remapping significantly alters a car’s performance, and selling a remapped car without informing the buyer is a serious breach of trust — and potentially a breach of consumer protection laws. It now leaves us asking: What else might GMZ be hiding from their customers? The fact that something so significant was kept from us casts a shadow over the legitimacy of their entire business practice.

During our attempts to resolve the issue, we contacted Zain, the manager, via WhatsApp. Rather than offering accountability, he dismissed Audi’s findings and tried to dissuade us from trusting them, referencing his own negative experiences with Audi. He encouraged us to look at GMZ’s positive reviews instead — but ironically, we now find ourselves among the customers who had a negative and costly experience.

We were offered two limited and unhelpful options, including towing the car to Newcastle at our own expense so they could carry out repairs using non-Audi approved parts (some of which weren’t even in stock). The lack of transparency around the repair process and the dismissive attitude gave us no confidence moving forward.

Eventually, we decided to cut all communication with GMZ Motors as it became clear the situation wasn’t being handled properly. The issue has now been escalated to the finance company, who are conducting a formal investigation. Audi has advised us to drive the car cautiously, avoid any software updates, and await the outcome of the investigation before making any further decisions.

To date, we’ve spent thousands of pounds out of pocket to deal with issues that should never have existed on a vehicle sold as roadworthy.

Our experience with GMZ Motors has been beyond disappointing. The lack of transparency, the dismissive attitude toward serious safety concerns, the undisclosed remap, and the overall customer service have been unacceptable. We urge others to be extremely cautious when considering buying from GMZ. What happened to us shouldn’t happen to anyone else.

Friendly and helpful customer sevice and easy to communicate with. The personel place great importance on customer satisfaction.

Went to GMZ Motors as seen a car we liked on there website ,The people we spoke to were lovely & very helpful ,They did not harras us when having a look at the car ,gave us the keys to look at car ,also took it for a test drive & says if we need any help to just ask ,The service from these guys was brilliant from start to finish ,we did purchase the car we were looking at ,which was then giving a full MOT Service & vallet ,Received a phone call when car was ready to pick up ,I was at work so i asked the lad if he could drop it off at my house 😀which he did .car runs lovely ,I also received a curtiiusy call a week later asking 8f I was happy with everything, to which I was .if you are thinking of buying a car i would 💯 recommend GMZ motors ,if you see 1 you like on there website do not hesitate & put the holding deposit down ( which is refundable) as I hesitated on first car i liked & when I looked again it had been taken