I spoke to Louise this afternoon who couldn’t have done more for me, was friendly and completely understanding of my situation. I would urge anyone ‘burying their head in the sand’ or struggling to... Ver mais
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Veja o que dizem as avaliações
Recently bought 2018 qashqai with go car credit, had an amazing hassle free experience, everything went smoothly and customer service was excellent throughout the whole process. To the people who l... Ver mais
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Just bought a smart car with my partner , complete hassle free and easy experience. Also very transparent and clear explanation of everything which as first time car finance users really helped. I wo... Ver mais
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Everything clear about whats being charged, I went through Choosemycar, once approved for finance I did feel rushed to find a car within a certain criteria, as local cars are expensive it was a small... Ver mais
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Detalhes da empresa
Escrito pela empresa
Go Car Credit want to provide those with impaired credit profiles the green light to enable them to walk on to a dealer’s forecourt with confidence, helping them get behind the wheel in no time. We understand anyone could have problems getting credit via traditional banks. The primary focus is ethical and responsible lending and putting the customer’s interest at the core of every decision made
Informações de contato
WA3 6FW, Warrington, Reino Unido
- 01925696370
- customercare@gocarcredit.co.uk
- www.gocarcredit.co.uk
4,7
Excelente
3 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Ben was great helped me all the way and told me what happens next would recommend
23 de março de 2026
Avaliação não solicitada
Steve was very helpful and now I have…
Steve was very helpful and now I have my lovely little car, thank you for giving me a chance when no one else would
Lesley in Bracknell
12 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Lesley,
Thank you for choosing Go Car Credit.
It is wonderful to hear that Steve was so helpful and that you are now enjoying your new car. We are really pleased we could support you and help you move forward when others had not.
We will make sure your kind words are shared with Steve. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Resposta de Go Car Credit
Dear Steve,
Thank you for choosing Go Car Credit.
We are pleased to hear you found the service efficient and that your experience was a positive one.
We appreciate you taking the time to share your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Everything clear about whats being…
Everything clear about whats being charged, I went through Choosemycar, once approved for finance I did feel rushed to find a car within a certain criteria, as local cars are expensive it was a small pool of cars to chose from, and loke i said i frlt rushed, a day or so would have beenbetter to allow a full search, after agreeing on a certain car I was advised that my criteria was higher which would have allowed a more expanded search. Anyway the car i have got is fantastic, perfect for my two sons and myself, I got the plan over 3 years and im extremely happy with the terms, commissions, and whole experience, bar what I said above. 5 stars.
18 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Michael,
Thank you for taking the time to leave such a detailed review.
We are really pleased to hear that everything was clear in terms of the charges and that you are extremely happy with the car, the agreement and the overall experience. It is lovely to know the car is such a great fit for you and your two sons.
We also appreciate your honest comments about feeling rushed during the vehicle search. Feedback like this is valuable and helps us understand where the experience could feel better for customers.
Thank you again for sharing your experience. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Brilliant from the start
Brilliant from the start, very informative and I’m very happy and satisfied with the outcome. Would highly recommend to people.
20 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Mark,
Thank you for choosing Go Car Credit.
We are delighted to hear you felt well informed from the start and that you are so happy with the outcome. It is also wonderful to know you would recommend us to others.
Your feedback means a lot to us. If you ever need any further help, our team is always here to support you.
Warm regards,
Gemma H @ Go Car Credit
I was served quickly Thanks efficiently…
I was served quickly and efficiently during my purchase. And the car is perfect,
20 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Jaroslaw,
Thank you for choosing Go Car Credit.
It is great to hear that everything was handled quickly and efficiently, and even better to know you are happy with the car.
We really appreciate you sharing your experience. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Was very happy with how my call was…
Was very happy with how my call was handled and found Louise to be very helpful full and understanding of my situation
20 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Stephen,
Thank you for your review.
We are really pleased to hear you were happy with how your call was handled and that Louise was so helpful and understanding of your situation. It is always important to us that our customers feel listened to and supported.
We will be sure to pass your lovely feedback on to Louise. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
I spoke to Louise this afternoon who…
I spoke to Louise this afternoon who couldn’t have done more for me, was friendly and completely understanding of my situation. I would urge anyone ‘burying their head in the sand’ or struggling to phone and explain, this company has been nothing but extremely fair and reasonable with me and it’s all down to the compassionate and helpful staff like Louise.
Thank you again, a massive weight lifted from me.
19 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Graham,
Thank you for taking the time to leave such a thoughtful review.
We are so pleased to hear that Louise was friendly, understanding and did all she could to support you. It means a lot to know that speaking with her helped lift a weight from you and made things feel more manageable.
Your kind words about the fairness and compassion you were shown are really appreciated, and we will make sure your feedback is shared with Louise. If you need any further support, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Perfect place nice an easy experience
Perfect place nice an easy experience
18 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Thomas,
Thank you for choosing Go Car Credit.
We are so pleased to hear you found the experience nice and easy from start to finish.
We really appreciate your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
We found it challenging to get finance…
We found it challenging to get finance because of a credit score which really isn't a refection on how we take care of our finances now, but mistakes made in younger years. It's cancelled make you feel quite embarrassed when you are turned down for finance. But Go Car Credit are the exception to this rule. They never judge, they honestly want to find out if this finance is going to be affordable for your circumstances. The process was through a broker (Creditplus) and the process wasn't to long once we spoke to Go Car Credit.
Everything is explained with clarity and I love that there is a portal that you can see how much you owe, your documents and even make additional payments to reduce your monthly payments.
The interest is on the high side but if you find it difficult to get car finance then this is the price you'll have to pay.
But being able to make additional lump sum payments if you can do this can help to reduce the overall interest that you would initially pay.
Very good customer service, very professional advisors.
All around a great company in dealings with them so far.
9 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Benny,
Thank you for taking the time to share such a thoughtful review.
It means a great deal to hear that you felt treated with understanding and respect throughout the process.
It is also great to know that the portal has been useful and that everything was explained clearly along the way. We are pleased to hear you have found the team professional and supportive throughout your experience.
Thank you again for your detailed feedback. If you ever need anything further, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Resposta de Go Car Credit
Dear Karen,
Thank you for choosing Go Car Credit.
We are glad to hear you had a positive experience with our service.
We appreciate your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Very helpful service and easy…
Very helpful service and easy explanation of the process
16 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Carol,
Thank you for choosing Go Car Credit.
We are glad to hear you found the service helpful and that the process was explained in a clear and easy way. Making things simple and understandable is something we always aim for.
We appreciate you taking the time to leave your feedback. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Great customer service and very helpful…
Great customer service and very helpful and generous staff. Thank you
28 de fevereiro de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Babz,
Thank you for your review.
We are pleased to hear you found the team helpful and that the service you received left a positive impression. Comments like this mean a lot to us.
We really appreciate you taking the time to share your experience. If you ever need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Easy and friendly
My advisor, Steph, was very clear and friendly, explained everything I needed to know, very simple process overall could not fault
12 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Mr Wall,
Thank you for choosing Go Car Credit.
We are so pleased to hear that Steph was friendly, clear and took the time to explain everything you needed to know. It is great to know the whole process felt simple and easy from your point of view.
We will be sure to pass your kind comments on to Steph. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Fantastic customer service from Chris…
Fantastic customer service from Chris needed to change payment date and he helped me
12 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Chris,
Thank you for your review.
It is great to hear that Chris was able to help you and provide the support you needed. We are pleased to know you had a positive experience with our customer service.
We will make sure your feedback is shared with Chris. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Were brilliant
Were brilliant, helped me when no one else would with my circumstances, all agents were polite and respectful.
12 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Gary,
Thank you for choosing Go Car Credit.
We are really pleased to hear that our team was able to help and that you felt treated with politeness and respect throughout. It means a lot to know we could support you when you needed it most.
We truly appreciate you taking the time to share this. If there is ever anything else you need, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Go car credit is a great company to go…
Go car credit is a great company to go with, from there customer service was amazing from start to finish, im very happy with there service for helping me get finance for a new car the process was very easy and im happy, from my application was processed i was in my new vehicle the following week once i had picked the car i like. Thankyou very much im very happy and greatful 😊.
4 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Miss Bucks,
Thank you for choosing Go Car Credit.
We are delighted to hear that you had a positive experience from start to finish and that the whole process felt easy for you. It is great to know everything moved along smoothly and that you were able to get into your new car so quickly once you had chosen the one you wanted.
Your feedback is greatly appreciated. If you ever need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
Really helpful and polite
Really helpful and polite. Spoke to Louise and she was so helpful even rang me back when we lost reception to resolve my issue, and went beyond to help so just wanted to say thank u x
9 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Dilip,
Thank you for your review.
It is so nice to hear that Louise was polite, helpful and went the extra mile to get things resolved for you, even calling you back when the signal dropped. That kind of care and commitment really does make a difference.
We will make sure your kind words are passed on to Louise. If you need anything further, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
I spoke to Louise today at go car…
I spoke to Louise today at go car credit from customer service.
Really helpful and very understanding.
Couldn't say enough good words about her service on point and very helpful hence why gave her full stars.
10 de março de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Syed,
Thank you for your review.
It is wonderful to hear that Louise was so helpful and understanding when you spoke with her. We are delighted to know the support she gave made such a strong impression.
We will be sure to share your feedback with Louise. If you need anything else, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
I was really happy to get the car I…
I was really happy to get the car I want with the help of GoCarCredit as I’ve got bad credit and lot of lenders keep turning me down. But I’m surprised and wasn’t disappointed by you guys, the dealer confirmed the payment of the car even on a weekend and I land my car within 2days of submitting my Application
27 de fevereiro de 2026
Avaliação não solicitada
Resposta de Go Car Credit
Dear Ismail,
Thank you for choosing Go Car Credit.
We are so pleased to hear you were able to get the car you wanted after having difficulties elsewhere. It is great to know the process moved quickly for you and that everything came together so smoothly, even over the weekend.
Your feedback means a lot to us. If you need anything else at all, our team is always here to help.
Warm regards,
Gemma H @ Go Car Credit
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