GoGo Gadget - Gift & Hobbies Store Avaliações 

181
•
O TrustScore é 1.5 de um total de 5

1,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Currently dealing with Mastercard trying to have our money returned. Easy to order from them bu items never arrived. No communication possible. Good luck to you all who are going to risk buying off... Ver mais

Avaliado com 1 de um total de 5 estrelas

Wish I’d seen these reviews before ordering but my disabled daughter was so desperate for the toys I ordered I didn’t think. Almost a month later and no order and no response to any emails. You should... Ver mais

Avaliado com 5 de um total de 5 estrelas

What do you get a 64yr old mate who you went through art college with many moons ago in the mid 70's - something to excerise the brain and improve his eyesight, that's what! - Excellent choice of prod... Ver mais

Avaliado com 1 de um total de 5 estrelas

If you like spending your hard earned money on products that will not arrive, this is the company for you! Never received the product I purchased. I received no proof of postage, I had zero c... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs
  2. também em
  3. Comércio online
  4. Loja de Brinquedos

Escrito pela empresa

At GoGo Gadget, we offer a wide range of unique gifts, gadgets, and the latest tech, perfect for any occasion. Whether you're looking for something fun, innovative, or practical, our collection is designed to bring excitement to your shopping experience. Visit us in-store at Festival Place, Basingstoke, or shop conveniently online from anywhere. We pride ourselves on excellent customer service, quality products, and ensuring every shopper finds something they love. Whether you're treating yourself or searching for the perfect gift, GoGo Gadget has it all. Explore our ever-evolving range today and experience shopping like never before!


Informações de contato

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

181 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,6

Todas as avaliações

(181)

6 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

No received item terrible customer service

Ordered 3 items 7 days ago still not received them despite an email sent by go gadget stating that items had been despatched on the 17th November 2022, we are now 25th November still no sign, sent an email to customer service, 3 days ago no reply other than an email trying to sell their wears, and a asking for feedback. Don't think I'll be buying from them again, looks like a PayPal dispute is coming.

25 de novembro de 2022
Avaliado com 2 de um total de 5 estrelas

What went wrong was you missed up My…

What went wrong was you missed up My address bye adding the number 7 to My address and my Ear Buds we're sent back to you, so I called you people too get my address fixed and was told we can't do that, so then t told the man I wanted my money back and One more time I was we can't do that.

22 de novembro de 2022
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Thank you for leaving a review but unfortunately you have reviewed the wrong business. We are a small Gift, Toy and Gadget store based in the UK selling from our store in Basingstoke, and are other in Reading. We also have our website gogogadgetonline.co.uk which mirrors our store's stock, we don't sell Wifi Extenders, headphones, or portable heaters.

Based on the order number provided I believe your order might be from gogogadgets.io, which is a company we are not affiliated with, they are just using a similar name to ours and we have had issues in the past. You will need to contact them to resolve any issues.

If there is anything we can do to help with a store bought purchase from us, or from our online store, please don't hesitate to contact the team via service@gogo-gadget.co.uk.

Kindest regards,

GoGo Gadget

Avaliado com 5 de um total de 5 estrelas

Wrong company review

Mistaken gogogadgets with gogogadgets.io

5 de outubro de 2022
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Noor,

Thank you for leaving a review.

Unfortunately I think you have reviewed the wrong company as we are a gift and gadget store based in the UK and only use Royal Mail for our shipments. I think you intended to review gogogadgets.io which is a company we are not affiliated with but are using a similar name to ours.

You can find our stores in Reading & Basingstoke or from our site www.gogogadgetonline.co.uk.

You can also contact our helpful team via service@gogo-gadget.co.uk.

Kindest regards,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

My dsughter Ordered jiggle elephant on…

My dsughter Ordered jiggle elephant on 28/8/22 STILL NOT RECEIVED DESPITE E MAILS!! Money taken from bank. No resolution as yet. Called the store today, pleasant young man, said will pass to manager. Await resolve

28 de agosto de 2022
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Danny,

We are sorry to hear you have has this experience with us, the customer service team will be in touch.

Kindest regards,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

It's scam company..

17 de outubro de 2022
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Julie,

Thank you for leaving a review.

I think you possibly intended to review gogogadgets.io which is a company we are not affiliated with but are using a similar name to ours.

You can find our stores in Reading & Basingstoke or from our site www.gogogadgetonline.co.uk.

You can also contact our helpful team via service@gogo-gadget.co.uk to assist you further if the order is with us.

Kindest regards,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

12 days for delivery, 35 days for refund of postage

Item ordered on the 10th September and I paid extra for 2 to 3 day delivery as it was a birthday present for the 18th Sept.
On Thursday 15th I rang the store to complain that I had not received my goods or a dispatch email and that I would like to cancel the order.
The store phoned me back and told me that they were not sure if it had been dispatched.
Email received 21st Sept to inform me that the item has just been dispatched.
Item delivered 22nd, I have phoned the contact number again and spoke to a member of staff and asked for a refund on my postage costs of £4.99 for the 2 to 3 day delivery.
Phoned the store again 28th to chase up my refund, advised to contact support via email. No reply from 2 emails sent, one to cancel, one for the refund.
1st Oct store supervisor phone me and informed me that he had emailed the distribution supervisor to expedite my refund.
Friday 14th Oct, refund finally arrived for my postage costs 35 days after my purchase.

10 de setembro de 2022
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear John,

We are sorry to hear you have had this experience with us . Our customer service team will be in touch.

Kindest regards,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Item not received, avoid this company

Order on 14th September with a 4/5 day delivery. Received an email 20th September to say it is being dispatched. Item was wanted for birthday on the 3rd October. Item still not received 12th October. Emailed several times without response. Avoid this company.

14 de setembro de 2022
Avaliação não solicitada
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Luke,

We are sorry to hear that you have had this experience with us, our customer service team will be in touch.

Kindest regards,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Poor quality product

Awful experience. Delayed dispatch of parcel despite chasing. Product arrived. Absolutely awful quality. Emailed three times to try to seek a refund with no response. Avoid at all costs.

22 de setembro de 2022
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Faiza,

Thank you for taking the time to leave a review.

We hope you received the replacement Funko Pops as requested.

If there is anything else we can help with please email our helpful team via service@gogo-gadget.co.uk.

Kindest regards,

GoGo Gadget

Avaliado com 3 de um total de 5 estrelas

Non-receipt of goods

I ordered the toy poodle jigzle at the end of August and have yet to receive it - one month later. Not impressed. No response either to my email asking for a progress report.
UPDATE: I did eventually receive a reply. They've had problems, apologised profusely and gave a refund as product no longer available. Fair enough!

30 de agosto de 2022
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Rohan,

We are sorry you have had this experience with us, our customer service team will be in contact.

Kindest regards,

GoGo Gadget

Avaliado com 3 de um total de 5 estrelas

My item still hasn't arrived

18 de setembro de 2022
logotipo da GoGo Gadget - Gift & Hobbies Store

Resposta da GoGo Gadget - Gift & Hobbies Store

Dear Charlee,

We are sorry you have had this experience with us, our customer service team will be in contact.

Kindest regards,

GoGo Gadget

Avaliado com 1 de um total de 5 estrelas

Not received my order after 7 days of…

Not received my order after 7 days of waiting. No update on delivery and no response from the emails I’ve sent. Absolutely ridiculous and will be disputing this with my bank to get the money back! The items I ordered were for my daughters birthday party, how happy she’s going to be when she knows they won’t be arriving!!

14 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We havent even received our delivery…

We havent even received our delivery and still we haven’t got another parcel that manager said he sent out .. had nothing and was meant to be for my daughters birthday .. now had to email and let’s hope I get a refund asap

1 de setembro de 2022

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