Gohagan & Company Avaliações 

908
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The trip was well planned and well executed. Tour directors and exhibition guides were personable and knowledgeable. They worked seamlessly with the ship’s crew all for the comfort and benefit of the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our tour directors and guides were excellent! Alan, Fiona and Colin created an atmosphere of fun and family, engaging all of us in the magic of the Scottish Highlands and culture. It was our 50th wedd... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

We took your Cruising the Baltic Sea voyage on Atlas' World Voyager. The ship, its crew, and food/meals were fantastic! Port stops/paid land excursions provided a nice overview of the Baltic countrie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First of all, the staff was not only delightful and well prepared,we enjoyed their company. We had several people who needed help in and out of the bus and they noticed every time someone needed as... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Sobre Gohagan & Company

Escrito pela empresa

See the world through the eyes of Gohagan & Company. With more than 40 years of creating educational, immersive tours for the intellectually curious traveler, our signature travel programs span the globe. Across dozens of countries and six continents, we offer all-inclusive itineraries that enhance and illuminate the culture, history and traditions of each destination. Regardless of which journey captures your imagination, you’ll delight in once-in-a-lifetime experiences and meaningful encounters with locals in the places we visit.

Our seasoned experts thoughtfully curate enriching, small-group and solo-friendly programs, including land expeditions, intimate river voyages and exclusively chartered, small-ship luxury cruises that take you to remote ports inaccessible to larger vessels. These unique itineraries are often paired with inspirational, world-renowned guest speakers who will enhance your experience with their knowledge and expertise.

We offer concierge service from the time you book until the end of your voyage. Wherever you travel with Gohagan & Company, an attentive, experienced team of experts is at your service throughout your journey. From an Air Coordinator to help you find flights that work best for your itinerary to dedicated Travel Directors and local guides, our team will create a personalized, high-quality luxury experience just for you.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

908 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(908)

447 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

From the Planning to the Departure all…

From the Planning to the Departure all components were First Class. Gohagan Staff, Facilities (Hotel and Aboard Ship), hotel and ships staff and crew were great, always concerned about us the guess. The Food was great, and Tours were informative, (maybe too fast paced sometimes too fast to enjoy the sites) we were not speedy, would have like to stroll more.

26 de maio de 2026
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Resposta da Gohagan & Company

Thank you so much for your detailed feedback. We are delighted that you enjoyed so many elements of the program! We will pass along your suggestions about the pacing on the excursions. Many thanks and we hope to travel with you again!

Avaliado com 5 de um total de 5 estrelas

Outstanding

We had a wonderful time staff was amazing very clean well run and organized. Would do it again and highly recommend

26 de maio de 2026
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Resposta da Gohagan & Company

Terrific! We are so pleased that you felt the program was outstanding. We hope to travel with you again soon!

Avaliado com 5 de um total de 5 estrelas

The cruise was first class

The cruise was first class. The staff was friendly, helpful and very knowledgeable. The food and drinks were excellent, the service was unbelievably good. The tours worked like clockwork, coordinating the number of people is like herding cats, but the staff pulled it off.

26 de maio de 2026
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Resposta da Gohagan & Company

Thank you for your detailed review. We are delighted to hear that you enjoyed the cruise, staff, food, service and excursions! We aim for excellence and are so pleased to hear from satisfied passengers. We hope to travel with you again soon!

Avaliado com 5 de um total de 5 estrelas

service staff

The boat was small, the service staff was exceptional

25 de maio de 2026
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Resposta da Gohagan & Company

Wonderful! We are delighted to hear it. We hope to travel with you again!

Avaliado com 4 de um total de 5 estrelas

Staff on site were GREAT

Staff on site were GREAT. Staff in Chicago were ok at best, especially the air travel.

26 de maio de 2026
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Resposta da Gohagan & Company

Thank you for sharing your feedback. We are so pleased that the on-site staff were excellent. We are dismayed that the pre-trip staff didn't hit the mark. We will pass along your feedback to the appropriate departments to make improvements going forward. We hope to travel with you again!

Avaliado com 5 de um total de 5 estrelas

Best in class

I have used other travel agencies in the past but Gohagan stands out as one of the best. The staff was always helpful and the trip was planned out perfectly with top of the line amenities.

26 de maio de 2026
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Resposta da Gohagan & Company

Wonderful! We are delighted to hear it. Thank you for sharing your feedback. We look forward to traveling with you again!

Avaliado com 5 de um total de 5 estrelas

The problem with these surveys is that…

The problem with these surveys is that it is always more than a simple number evaluation

26 de maio de 2026
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Resposta da Gohagan & Company

We share your sentiments! Hopefully you also received a post-trip survey with more room to share detailed feedback. We are pleased that you felt the program was a five-star experience, and we hope to travel with you again!

Avaliado com 4 de um total de 5 estrelas

Great Trip execution, Spotty trip setup!

There are two parts to every trip, the setup for the trip and the execution on the trip. I would give 7 stars to the execution on this trip if possible. Anthony the Gohagan leader and Tamara one of the cruise directors were absolutely superb. We have gone on 5 National Trust/Gohagan trips and the execution teams on every trip (with Anthony on at least 3) have been efficient, warm, communicative and fun on every trip by communicating and assisting us so that we know that each trip has been special. I wish I could say the same for the setup side. In setup for the trip from home we had to deliver day trip choices 3 times by email and twice by phone and they still left us off the key day trip (the one that was a main reason for booking the trip.)! The office staff also lost our flight information and we had to send it multiple times. Each time we got "the email was corrupted" when we talked with them on the phone. So, when you book make sure that you are prepared to work hard to make sure your trip setup is properly completed. If you do and make it to the Gohagan execution team on the trip you will have a great time and special experience!

25 de maio de 2026
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Resposta da Gohagan & Company

Thank you so much for providing this thoughtful review. We are delighted (of course!) to hear your "seven stars" rating for the execution of this (and other) programs! That is so gratifying to hear. But we are dismayed by the pre-trip difficulties you experienced, and sincerely apologize for them. We are passing your feedback along to the appropriate departments to make improvements. Many thanks, and we look forward to traveling with you again.

Avaliado com 5 de um total de 5 estrelas

All you need to know

All you need to know. Shop and staff were incredible. And food

25 de maio de 2026
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Resposta da Gohagan & Company

Excellent! We are so pleased that you enjoyed the ship, staff and food. Thank you for your review. We hope to travel with you again!

Avaliado com 4 de um total de 5 estrelas

Wonderful local guides

Wonderful local guides
Great itinerary

25 de maio de 2026
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Resposta da Gohagan & Company

We are so pleased that you enjoyed the itinerary and the local guides. Thank you for letting us know. We hope to travel with you again!

Avaliado com 5 de um total de 5 estrelas

Extremely competent and professional

Extremely competent and professional! We have had wonderful experiences with Gohagan on several trips!

25 de maio de 2026
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Resposta da Gohagan & Company

Excellent! We are so pleased to hear you have had wonderful experiences with us. Thank you for your review. We hope to travel with you again soon!

Avaliado com 5 de um total de 5 estrelas

They made our trip completely hassle…

They made our trip completely hassle free when no worries. Everyone with Gohagan truly made our trip a wonderful experience.

25 de maio de 2026
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Resposta da Gohagan & Company

We are delighted to hear it! Thank you for sharing your review with us. We hope to travel with you again!

Avaliado com 1 de um total de 5 estrelas

Miscommunication from the beginning

Miscommunication from the beginning. ‘A number of people on this trip had the same experience. Ms. Le Mai (sp?) told many of us she had not received emails and denied the outcome of phone calls resulting in screwed up reservations and being signed up for excursions other than those chosen. It seemed to all of us that you are understaffed and poorly trained. The onsite directors were fine, trying to resolve all the issues especially Tamara who was outstanding.

25 de maio de 2026
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Resposta da Gohagan & Company

Thank you for letting us know about your disappointment in the program. Our office will contact you directly.

Avaliado com 4 de um total de 5 estrelas

Italian Cruise

Gohagan staff was great. Accommodations on World Traveller were quite good with above average breakfast and lunches. Dinner was average. Visit to Salerno was too short. Pre-trip to Rome should have included the Colliseum or, at a minimum, options at an additional cost.

25 de maio de 2026
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Resposta da Gohagan & Company

Thank you so much for your detailed review. We are so pleased that you enjoyed our staff and the accommodations on World Traveller. We will pass along your feedback about the dinners on board and the itinerary suggestions to the appropriate departments. We are always working to improve our programs and travelers' experiences. Thank you again.

Avaliado com 5 de um total de 5 estrelas

Gohagan did an excellent job for every…

Gohagan did an excellent job for every one of our four worldwide trips with them.

Excellent coordination, communication and follow through. They are our preferred travel partners on our Dartmouth Alumni trips.

25 de maio de 2026
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Resposta da Gohagan & Company

Wonderful! We are delighted that you consider us your preferred travel partners--that is our goal! We strive for excellence in all things and are so pleased that you feel we've hit the mark. Thank you for your review. We look forward to traveling with you again!

Avaliado com 1 de um total de 5 estrelas

Come through with what is advertised…

Come through with what is advertised and improve the quality of meals offered.
Sites you touted as being part of tour were either removed or unidentified.
Food was terrible compared to previous experiences.
Refunding a portion of the price in my opinion would certainly be warranted.

25 de maio de 2026
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Resposta da Gohagan & Company

We are so sorry that you weren't happy with some of the excursions and the food. Our office will contact you directly.

Avaliado com 3 de um total de 5 estrelas

Lucca and Pompeii

Good excursion selection, poor excursion execution

25 de maio de 2026
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Resposta da Gohagan & Company

We are so sorry to hear that you felt the excursions in Lucca and Pompeii were poorly executed. We have passed your feedback on to the program planners to consider for future programs. We do hope to travel with you again. Thank you.

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