I continue to find the GoldSilver.com team to provide great service to account holders. Specifically in relation to vault-to-vault transfers, staff continues to be very helpful in communications with... Ver mais

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Veja o que dizem as avaliações
Thank you very much to Mike Maloney and he's teaching philosophy. He dedicated his life too. Thanks to him, thousands of people became smarter prepared for what's coming in next monetary system replac... Ver mais
A empresa respondeu
Overall the company is great, but there are some improving points that should be made: it doesn't allow you to link a Wise account for ACH pull nor to withdraw money, which increases greatly the cost... Ver mais
Mike Maloney has been the go-to source for understanding real money for a very long time, and I've been on the ride. Alan is excellent as an analyst and communicator --- a great protege of Mike. My... Ver mais
Detalhes da empresa
Sobre goldsilver.com
Escrito pela empresa
For over two decades, GoldSilver.com has been a trusted partner for individuals seeking to invest in gold and silver with confidence. Founded by best-selling author and renowned financial educator Mike Maloney, we were among the first to bring precious metals investing online—and today, we remain a leader in the industry by staying true to the values that built our foundation: integrity, transparency, and putting our clients first.
At GoldSilver.com, we do more than sell gold and silver. We listen. Every member of our team is committed to understanding your goals and guiding you with clarity, patience, and personalized support—whether you’re making your very first purchase or expanding a seasoned portfolio. We know that investing in precious metals is a personal decision, and we’re here to ensure you feel informed, secure, and empowered every step of the way.
Our inventory includes only high-quality, globally recognized bullion from leading mints like the U.S. Mint, Royal Canadian Mint, Perth Mint, and more—alongside exclusive offerings you won’t find anywhere else. With options for secure global delivery, integrated vault storage, and a streamlined, secure online shopping experience, we make it simple and safe to protect your wealth.
But what truly sets us apart is our commitment to education. Our platform offers a wealth of free resources—videos, articles, expert insights, and Mike’s renowned commentary—to help you make informed decisions in an ever-changing economic landscape.
At GoldSilver.com, you’re not just a customer—you’re part of a community that values trust, education, and lasting financial security. Join the thousands of investors who rely on us to deliver not only world-class service and products but peace of mind.
Let us earn your trust—just as we’ve done for thousands of clients over the past 20 years.
Informações de contato
485 Lexington Avenue, 10017, New York, Estados Unidos
- 1-888-319-8166
- support@goldsilver.com
- www.goldsilver.com
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This company is easy to look in and…purchase
This company is easy to look in and definitely easy to purchase.

Resposta da goldsilver.com
Deliveybof my metales
esuoyvtranyando de darles lasminstrucciones oarabque me manden mis metales pero no enclenttonres respuesta de ustedes

Resposta da goldsilver.com
Consistent outstanding service.
During the several years that I have been with GoldSilver, all experiences have been outstanding with one recurring exception. For some reason, on three occasions, my ACH account would not work while making a purchase, forcing me to use my debit card and incurring transaction fees. It seems that the link between GoldSiler systems and the 3rd party payment system loses connectivity.

Resposta da goldsilver.com
GoldSilver is a reliable dealer
GoldSilver is a reliable dealer. This is not the first time I make purchases with GS. The reasons that I cannot give 5 start this time include the longer than usual waiting time before delivery, and the lower quality of the silver bars (one is quite old). Even that, GS is still a trustworthy dealer.
A great company to deal with
A great company to deal with. The platform is easy to understand and use. Transactions to and from my UK based bank are easy to set up and complete quickly.
Gold Silver.com is the Gold standard
I have been buying from GoldSilver.com since 2010. Mike educated me then and now I am benefiting from all his work/research. Not sure if other Gold/Silver companies are as diligent in the art of educating the masses. To this, all dealings with GoldSilver have been slick, offerings are great, and you can be confident that this company does THE RIGHT THING. My son has bought from another broker (chasing price) and oh my just not as good at all.

Resposta da goldsilver.com
Clear information and easy way to…
Clear information and easy way to complete trasactions.
Great customer service
Great customer service. They deal with my daily requests for updates
Samantha very helpful
Samantha very helpful, as always.

Resposta da goldsilver.com
Excellent Client Support
The client relations team — especially Travis — is outstanding. He’s prompt with return calls, highly knowledgeable, and consistently goes above and beyond to help.
I continue to use GoldSilver for all my…
I continue to use GoldSilver for all my monetary metal purchases because of you, Travis Rager. He is responsive and always willing to help. If it weren't for my relationship with him, I'd buy somewhere else. Even if I buy through the site, I like texting him to keep him up to date. I have now adopted him as a trusted advisor, and I do not trust easy. Thank you for all your help Travis! This review platform is asking for a date of experience. How do I enter, “Every single time.”
Fast and promptly response
Fast and promptly response! Always helpful
Customer service experience went from awful to excellent.
The company reported (on my account) that it had issued a check 2 weeks ago on my withdrawal request. When I called to inquire why the check has not been received, I was given a boilerplate answer from someone who was not really paying attention to my issue.
After I left a scathing review on Trustpilot, I was contacted by a manager - Samantha - who assured me that my issue WAS important and that she would do whatever was necessary to resolve it. And she has. She has been courteous and helpful and willing to take my calls at her desk personally. I could not ask for more from her to ease my mind about the funds withdrawal.
Best support staff around!
The GoldSilver support staff are some of the best around. They are easy to contact, and stick with the issue until a resolution is achieved. Outstanding group that makes doing business with GoldSilver a stress free experience.
Excellent Customer Support.
Jenelle was absolutely fantastic and took care of all of my questions and concerns. Your customer support is fantastic! Thank you!
Hidden Secrets of Money
I have been following you (Mike) since 2007 and it has taken longer than we all thought but we are exactly where you said this whole financial system would end up. I just want you to know that your "Hidden Secrets of Money" will go down in history as education for the people, and that particular series will out-live us all. Nice job. Thanks to you we started buying silver in 2007 or so. Thanks for everything.
Not as good as before
It used to be good before the new changes to their website. I give this site three stars because they ask for your Social Security number & that in my opinion is a violation of my privacy & I don't care how they put it or what American financial regulation & law that forced them to take goldsilver users information because I don't want my goldsilver account information being controlled by the American government & I thereby declare goldsilver vaults as pointless because the US government can always know where my precious metals are located at & that is too much for me to go through.
I like goldsilver as a vault if I were to have an expensive value worth of precious metals then that's where I will need this company's service again. I will for the meantime no longer use goldsilver because the US government is violating account users privacy or there is a potential of the US government bullying gold & silver owners in the future if there is an economic emergency.
Although, Mike Maloney thank you for doing your best at educating the public about sound money I still respect you keep up the good work. I hope goldsilver push harder to protect client privacy from the United States government or otherwise I think goldsilver is pointless because I have to give them my social security number.

Resposta da goldsilver.com
Great service
Great service, very patient and professional
Great customer service. Helpful and Transparent.
Great customer service. They make it transparent and understandable. There might be hidden fees in the banking system, but reimbursed on the first transaction.
Sam was direct
Sam was direct, polite and accurate
I was (and still am) concerned that you guys asked for my SS#.
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