Unfortunately on the 3 occasions I bought something from one of their email offers, 2 of the times the items (clothing) actually hadn't been supplied to them by the stockist yet and I ended up havin... Ver mais
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Veja o que dizem as avaliações
My order arrived nice and promptly and was exactly as described. Unfortunately the shorts were not a good fit. However the return was easy and the refund prompt. The sunglasses however are great.
Sunwise Predator White sunglasses arrived very quickly. these are very comfortable and more of a cream white that shiny gloss which looks fantastic.
I made two orders with them, returned one ordered on 24th March and still waiting for money back. Cancelled other order not long after and still no refunds. Mat Vanstone and Steve Hurley are just... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Golfbuyitonline UK and European online golf shop stock and supply top brand golf equipment, golf accessories, golf clubs, golf bags, golf balls and more from top brands including Callaway, Titleist, Nike, Cobra, TaylorMade and more..
Informações de contato
Unit 3 Acorn Court, SA6 8RT, Swansea, Reino Unido
- 01792 796378
- shop@golfbuyitonline.com
- www.golfbuyitonline.com
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mixed bag
Ordered 2 Cleveland wedges, both labelled as in stock on the website when I ordered. Received the first one within 2 days, great. The second one not arrived yet and the only notice I received was a written note on the delivery note to expect it in 2/3 days. A subsequent email to customer services and despite the prompt response was bad news, apparently could be "a week or so". Why label it as in stock then??
They need to sort out they're stock control and be upfront on delivery times.
Exceptional Service
I have used Golfbuyitonline now for 4 items 2 of which were custom shafts. Both arrived within 3 days of order. The delivery service they use DPD are also excellent. An email is sent confirming a one hour slot for the delivery which ensures you are at home when your goodies arrive.
Will use again.
Excellent service & fast delivery
I have been buying a LOT from Golfbuyitonline recently, all deliveries have been on time and everything I have ordered has been in stock 100% (unlike some other companies who say 'in stock' then fail to deliver). Highly recommended.
Very good experience!
I ordered a "split" set of custom fitted 712MB and CB Titleist clubs plus a driver from them and had to ask how to do this as you can't split a set in the webshop the answers to my e-mails were fast and solved the issue so I could order online (via a Voucher).
The delivery was almost to fast to be true it took 2 days to get the order shipped and that is including build time!
The clubs arrived in Sweden after 9 days and it would have been faster if the Swedish Postal service hadn't lost the parcels for 2 days.
I might be just lucky but I will surely use this site for my next golf purchase.
Stressful experience
Ordered a set of clubs for my son's birthday. Site advises "In stock - 3 to 5 day delivery". Ordered on the Fri, received email on the Tues morning to say clubs held in remote storage & would be 6 working days. Called and was told that "in stock" info on site was incorrect, they would see what they could do. I'd heard nothing by Monday so called again & spoke with a manager who advised problems with Cleveland Golf rep. Received an email from couriers on Wed said they'd attempted to deliver clubs but nobody was in (not true). No phone number to query with couriers. Called sellers again who arranged for the clubs to be delivered again later that day. Although customer service reps were friendly and sympathetic, the price was competitive, & the product was as described, I feel that by claiming a product is "in stock" when it isn't and not giving realistic delivery timescales, is not fair on customers (product was still showing "in stock" for the 13 days from when I'd ordered it). Explanation that the site is so big and impossible to keep updated is not acceptable. If I ever use this company again, I will check beforehand to make sure the product really is in stock.
NOT UP FRONT WITH STOCK ITEMS
OVER THE YEARS I HAVE BEEN A REGULAR CUSTOMER WITH THIS SUPPLIER AND THE GOODS ARE OF HIGH QUALITY BUT I HAVE BEEN DISAPPOINTED WITH THE DELIVERY TIMES THEY ALWAYS LIST THE GOODS AS IN STOCK HOWEVER SEVERAL ORDERS RECENTLY HAVE BEEN OUT OF STOCK AND THE WAITING TIMES ARE BECOMING LONGER I RECENTLY ORDERED THREE ITEMS MONDAY 18 JUNE NOW 25 JUNE AND NO DELIVERY NOTICE AS YET THE DEBIT TO MY BANK WAS TAKEN ON THE 19 JUNE AND CUSTOMER SERVICE WAS NOT MUCH HELP WHEN I PHONED WILL BE PUTTING MY CUSTOM ELSEWHERE IN FUTURE SORRY!
delivery longer than expected
quality of some of the masters products not up to standard.
Okay...... But the last star....... :-)
Very good web site - price and product :-) If you want to have extra stars ....... and happy customers, try to give more informations about delivery, and less "new deals on mail"...........
Great prices & excellent service
Called on a holiday Monday to change the loft angles on a set of Mizuno wedges I had on order. Clubs arrived 2 weeks later with the changes I requested. No fuss, just great service. Thanks!!
Excellent service
The service was excellent, the price competitive and the putter arrived soon after I ordered it. I also managed to change the delivery date with DPD to a more convenient day for me.
Delivers the goods
Good prices, tailored choice and fast delivery - first on-line company I go to for anything to do with golf. Pity they don't supply all brands and all product ranges. But, hey ho what they do is very good indeed.
Excellent Service and price
As ever, not only a good service but a great range of products and custom fitting where appropriate.
Excellent company to deal with
Have dealt with this company several times and always been satisfied with prices and service, Cannot understand the people who have not been satisfied, I would say try it again, you must just have been unlucky! Very competitive prices and speedy delivery. Thank you Golfbuyitonline, I will be back!
First Class
Excellent service, quickly acquired the stock and delivered sooner than expected.
Super fast delivery and great prices
I put in my order on the Sunday night and I received it on the Wednesday, over here in the Netherlands! Great service, have been buying from them now for over a year. I would highly recommend them.
Gary Lawrence
Great service
The order I placed turned out to be out of stock in my size. I had an email telling me of this but they also called, let me mail them back with an alternative, kept me fully up to date with what was going on and the shorts should arrive in the next few days- just as it gets cold and wet again! Service is what makes you want to go back to a website, I'll do just that.
Highly Recommended
I had a very specific custom order and was very happy to see everything arrive EXACTLY as ordered. They goods were available earlier than expected and the couriers said they would turn up at 10:30 and arrived at 10:30. Excellent, highly recommended.
The best choice
I had a custom fitting at Callaway Centre and Golfbuyitonline was the only site to offer extensive options to suit all my requirements. Also great value with the offer of a free club or golfbag. Delivery was quoted as 7-10 working days but came in just 5! Brilliant communications via email to keep me informed. I will make this my site of choice for all future purchases.
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