Profit on technicalities. I just joined a country club, and I made a mistake booking on GolfNow instead of the club's app. I immediately canceled. They said I couldn't get a refund, and now I have a c... Ver mais
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Veja o que dizem as avaliações
Booked a golf course in the Dominican Republic on the courses website through golf now. Got an email the next day saying they canceled my tee time because they cancel every tee time that comes throug... Ver mais
A empresa respondeu
Cancelled a golf tee time due to weather conditions. Was expecting to receive my refund based on GN policy. Email was sent to me the day before my cancellation stating the credited my account. T... Ver mais
A empresa respondeu
It was so easy to go online and book a golf reservation for our last minute trip to Vegas. Due to a last minute change I was able to cancel one reservation and reschedule at another course closer to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Informações de contato
Estados Unidos
- www.golfnow.com
2,3
Ruim
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
GolfNow refused to refund my $7…
GolfNow refused to refund my $7 reservation even though there was heavy rain and lightning, simply because the course was technically open. Putting a strict no-refund policy above customer safety is unacceptable—this is not how a company should treat its customers.
12 de setembro de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Peter, we’re sorry to hear about your experience. We understand your concern when heavy rain and lightning are involved, and we appreciate you sharing how the situation made you feel.
Please visit golfnow.com/support and select “chat” so our team can review your reservation and help clarify the options available.
— Gina
Stole my money!
Do not trust the GolfNow mobile website! I attempted to book a tee time and carefully selected my date. Because of a severe lag or glitch in their mobile interface, the system processed and finalized the reservation for an completely incorrect date. This was entirely a platform-side error, not user error.I contacted customer service immediately upon receiving the confirmation email to fix the mistake. To my absolute shock, they flat-out refused to issue a full refund, hiding behind rigid "non-refundable" policies. Holding customers financially responsible for technical failures on their own platform is a predatory and deceptive business practice. They took my money, provided zero service, and gave me no resolution. I am filing a dispute with my bank and a formal complaint with the BBB. Save yourself the headache and book directly with the golf courses instead!
10 de setembro de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Richie, we’re sorry to hear about your experience. We understand how frustrating it is to believe you selected the correct date, receive a confirmation for a different one, and then feel your concerns weren’t resolved when you reached out for help.
Please email your full name and the email address associated with your GolfNow account to socialmedia@golfnow.com so our team can review the reservation details and look into what happened.
— Gina
Golf Now made it easy to book our tee time.
Golf Now did great for our tee time.
18 de julho de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Jon, thank you for the 4-star review! We’re glad to hear everything went smoothly with your tee time.
We appreciate you choosing GolfNow and hope we can help make your next round just as easy to book!
— Gina
Great value when booking good courses
Great value when booking good courses. Would recommend this to all golfers
5 de setembro de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Michael, thank you for the 5-star review! We’re glad to hear you’re finding great value when booking courses through GolfNow.
We truly appreciate the recommendation and your support. We look forward to helping you book many more great rounds!
— Gina
No refunds
The website was unclear. I booked the wrong day. Showed up, wrong day. cancelled the reservation. Now GolfNow refuses to refund my money. You have credit they say. NEVER USE THEM.
22 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Tyler, we’re sorry to hear about your experience. We understand how frustrating it is to realize the wrong date was booked and then feel disappointed with the cancellation outcome.
Please visit golfnow.com/support and select “chat” so our team can review the reservation details and help explain the credit and cancellation options available.
— Gina
Literally the most awful service
Literally the most awful service. I paid them and they never booked through the course. STAY AWAY FROM THIS SERVICE OR SERIOUS LACK THERE OF!
4 de setembro de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi David, we’re sorry to hear about your experience. We understand how frustrating it is to pay for a tee time and then find that the reservation was not successfully booked with the course.
Please visit golfnow.com/support and select “chat” so our team can review the transaction and reservation details and help look into what happened.
— Gina
Charged my card and didnt set my tee…
Charged my card and didnt set my tee time. Customer service line hung up on me, faqs are useless, and the hours are crazy for a golf app. I reccommend using any other option available. Just call the course. Pretty sure its a scam company.
1 de setembro de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Brent, we’re sorry to hear about your experience. We understand how frustrating it is to see a charge without a confirmed tee time and then have difficulty reaching support.
Please visit golfnow.com/support and select “chat” so our team can review the transaction and booking details and help determine what happened.
— Gina
Easy website.
23 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi there, thank you for the 5-star review! We’re glad to hear you find the GolfNow website easy to use.
We appreciate your support and look forward to helping you book many more rounds!
— Gina
Easy to find a tee time and book it.
6 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Steve, thank you for the 5-star review! We’re glad GolfNow makes it easy to find and book the tee time you’re looking for.
We appreciate your support and look forward to helping you book many more rounds!
— Gina
around the course was really bad to see…
around the course was really bad to see and it seemed like they didn't take care of their courses.
26 de julho de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Jerry, thank you for your feedback. We’re sorry to hear the course conditions didn’t meet your expectations.
We appreciate you taking the time to share this and will make sure your feedback is noted.
— Gina
Experience it for yourself
I have found the service easy to use. I travel some times and need assistance finding quality economical courses in the state I visit. You provide that….thank you⛳️
19 de julho de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Fonz, thank you for the 5-star review! We’re glad GolfNow helps make it easier to find quality, affordable courses when you travel.
We truly appreciate your support and are happy to help you discover great places to play wherever your trips take you.
— Gina
Do not!!!!
Do not!!!!! I repeat do not!!!!!!!! use this "Service". the worst!!!!! booked a round of golf for myself and son and bought the cancellation option. Then I cancelled the round. Can not use my credit. They can go F themselves. (after bullshit response) This response does not address my complaint. I already contacted GolfNow and canceled the reservation. GolfNow issued me a credit, but when I attempted to use that credit for another round, I discovered that it could not be used. Telling me to contact support again to discuss “cancellation protection and available credit options” is exactly the runaround I'm complaining about. If GolfNow issues a customer a credit, the customer should actually be able to USE THE CREDIT.
19 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi Jeff, we’re sorry to hear about your experience. We understand how frustrating it is to cancel a round, receive a credit, and then have difficulty using it afterward.
Please visit golfnow.com/support and select “chat” so our team can review your reservation, cancellation protection, and available credit options with you.
— Gina
Absolutely Horrible Customer Service
Absolutely Horrible Customer Service!
I used the website / App to book a trip in July. I didn't get a receipt so I started a chat, was told they can't send a receipt as I should have gotten conformation, asked to speak with a Supervisor and was told no because they will say the same thing.
I have never experienced such terrible service. I will never use this website / app again. Be Aware!
19 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi there, we’re sorry to hear about your experience. We understand how frustrating it is to book a trip, not receive a confirmation or receipt, and then feel like your concerns weren’t fully addressed.
Please visit golfnow.com/support and select “chat” so our team can review the reservation details and help with the confirmation information you need.
— Gina
DO NOT USE THIS APP
This company doesn't believe in full transparency for its transactions. When you book a "hot deal" it seems as though you will receive a refund if you cancel within the 24 hour grace period, but they have hidden text where they only issue you a credit for other "hot deals." The app should be transparent with its cancellation policy before booking. Do not use their app they are aware that by issuing a credit for a 6 months you may forget about it or they know after 6 months you cannot dispute the charge with your credit card company. I believe this is a larger issue and I will report it to the NY AG's office.
17 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi there, we’re sorry to hear about your experience. We understand how important it is for cancellation terms to feel clear and easy to understand before a booking is completed.
We appreciate your feedback about how those terms are communicated and will share it with the appropriate team for consideration.
If you need additional assistance with your reservation or credit, please visit golfnow.com/support and select “chat” so our team can review the details with you.
— Gina
thank you for helping me make my…
thank you for helping me make my reservation.
11 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi there, thank you for the 5-star review! We’re so glad we could help make your reservation and make the booking process easier.
We appreciate your support and hope you enjoy your round!
— Gina
Booked a tee time and 5 days later(3…
Booked a tee time and 5 days later(3 days before the tee time) had to cancel due to an injury. Golf Now is Refusing to refund the money stating that the fee purchased was at a discount and if I don't use the "credit" they issued within 18 months I lose the money.
These thieves state is is in the purchase contract details, but it is not on the receipt that I was issued.
I will never use these thieves again, I used them because that was the only way to book this course we wanted to play and ended up not being able to and Now they are stealing the money.
22 de julho de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi there, we’re sorry to hear about your experience, especially while dealing with an injury. We understand how frustrating it is to cancel several days in advance and then receive a credit instead of a refund to your original payment method.
We appreciate your feedback about how those terms are communicated during booking and on receipts.
If you need additional assistance with your reservation or credit, please visit golfnow.com/support and select “chat” so our team can review the details with you.
— Gina
Price is good although it is becoming…
Price is good although it is becoming difficult to get other golf now members to join in a round.
12 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi James, thank you for the 4-star review! We’re glad to hear you’re finding good value with GolfNow.
We also appreciate your feedback about connecting with other GolfNow members for rounds. We understand how that can impact the experience and will share your feedback with our team.
— Gina
Simple process and easy to navigate the…
Simple process and easy to navigate the system
7 de agosto de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi CGN, thank you for the 5-star review! We’re glad to hear you find GolfNow simple and easy to navigate.
We appreciate your support and look forward to helping you book many more rounds!
— Gina
Everything happens as stated
Everything happens as stated. I have booked many, rounds and have never had an issue.
16 de julho de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi there, thank you for the 5-star review! We’re glad to hear your bookings have consistently gone smoothly and that GolfNow has been reliable for your rounds.
We truly appreciate your support and look forward to helping you book many more tee times.
— Gina
GolfNow is the best tee time booking…
GolfNow is the best tee time booking app !
16 de junho de 2026
Avaliação não solicitada
Resposta da GolfNow
Hi there, thank you for the 5-star review! We’re thrilled to hear GolfNow is your go-to app for booking tee times.
We appreciate your support and look forward to helping you book many more great rounds.
— Gina
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