Profit on technicalities. I just joined a country club, and I made a mistake booking on GolfNow instead of the club's app. I immediately canceled. They said I couldn't get a refund, and now I have a c... Ver mais
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Veja o que dizem as avaliações
Booked a golf course in the Dominican Republic on the courses website through golf now. Got an email the next day saying they canceled my tee time because they cancel every tee time that comes throug... Ver mais
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Cancelled a golf tee time due to weather conditions. Was expecting to receive my refund based on GN policy. Email was sent to me the day before my cancellation stating the credited my account. T... Ver mais
A empresa respondeu
It was so easy to go online and book a golf reservation for our last minute trip to Vegas. Due to a last minute change I was able to cancel one reservation and reschedule at another course closer to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Informações de contato
Estados Unidos
- www.golfnow.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Golf Now believer and member
I have used GolfNow for over 15 years, from the start GolfNow provided ease of booking rounds and the money savings from hot deals were fantastic. The points I earned in the early years allowed for almost free rounds of golf in destination places like Arizona and Tahoe. Economics factored into the end of those type of deals, and I returned to GolfPass, which at first allowed for points but also gave promotions like free golf balls along with Peacock streaming. I will remain a GolfPass member along with booking almost exclusively thru GolfNow for rounds, but the cost(s) have skyrocketed, (not GolfNow's fault), but in the end, the golf bookings will suffer and more closures of coursed will undoubtedly happen.

Resposta da GolfNow
Membership Not Worth the Price
GolfNow charges a premium for its paid membership, but the benefits are so restrictive that they feel almost unusable. You sign up expecting meaningful value from the points, credits, and discounts, only to find out they apply in very limited situations, on a narrow set of tee times, and with so many exclusions that they rarely help when you actually want to book. It creates the impression that the membership is packed with perks, but once you try to use them, the fine print matters more than the benefit itself.
What makes it even more frustrating is that the points don’t seem to have a consistent value. Even when you do find a course that allows GolfPass points, and that already seems uncommon for the courses in my area, the value you get from those points can vary from course to course. That means the same points you earned don’t redeem at any kind of universal or predictable rate, which makes the program feel even less transparent and less useful. A rewards system should be simple and reliable, not something where the value changes depending on where you happen to book.
For a paid membership, this has been incredibly disappointing. You are paying extra for benefits that are advertised as a major advantage, but in practice they are difficult to use, inconsistently applied, and often unavailable when you actually need/want them. Instead of making booking easier and more affordable, the membership turns into an exercise in hunting for exceptions, loopholes, and limited eligibility. At that point, it stops feeling like a real perk and starts feeling like an upsell built around benefits that are technically offered but practically hard to use.

Resposta da GolfNow
Everything worked out great all the way…
Everything worked out great all the way around. Could not have been easier.

Resposta da GolfNow
Read the fine print!The 30% discount on a $168 4some…
The 30% discount on a $168 4some booking turned out to only be $20!?? 😫

Resposta da GolfNow
I use Golf Now up in Michigan and in Flordia great advantages for having the membership
I use Golf Now up in Michigan and in Florida. We living in Florida traveling to Michigan to enjoy many courses up there. This is the easiest site to navagate and the cost is great as you get coupons to make up for the membership fee and discount at most courses. We use it all the time. Well worth the membership,

Resposta da GolfNow
The course was closed
The course was closed! There should be better communication between GolfNow and the participating golf courses prior to showing available tee times. This should not happen. How do I get a refund?

Resposta da GolfNow
I have always had exceptional service…
I have always had exceptional service on the few times I've called to speak to an agent. Just today, I spoke with "Sema". I was discussing my renewal which has changed AGAIN (obviously not an employee's decision) and she was very understanding, transparent and PROFESSIONAL. She is not in a position to resolve my concerns but promised to call me back in a couple of hours. I think the issues here might surround management and the fact that what Golfnow/Golfpass "used" to represet and what they offer today has eroded in segmental stages - including a sizeable price increase this year! I'm on the cusp of cancelling Golfnow in place of a competitor. It's disappointing because I've been a member for a LOOOONG time. That said, if my dedication/investments (they've never had to wait for payment from me) are not appreciated, I have little choice but to move on. Finally, I have referred Golfnow to untold number of golfers from Arizona to Canada. Perhaps I might have to put that on hold until I hear back from Sema's supervisor?

Resposta da GolfNow
Sell your personal information
You end up paying the same amount minus a dollar or two. And they sell your personal information to other companies. Garbage.

Resposta da GolfNow
Members beware. Your points expire after 1 year....
I just signed into my Golf Now account and found that I only had 3,849 points??? I knew that last time I looked I had 20,000+ points.
Where did they go?
So I looked for recent emails that I had received from Golf Now.
I received an email from Golf Now on Feb 4, 2026 asking me to renew my membership and encouraged me to use my points towards renewing my membership. This email stated that I had 27,040 points. I ended up not renewing my membership at that time.
I called in today to see where my points have gone and they told me they expired and that I'm not able to get them back. Once their gone their gone. All points expire after one year.
So I then asked if they send out email reminders to their members of expiring points and they said no we do not.
I then asked if they could reinstate my expired points and they said no.
I then asked them if they could reinstate them so that I can use these points towards renewing my membership and they said no.
I then asked how long I've been a member and they told me since 2017.
All I can say is that it's a very very poor way to treat a member who has had a membership with them for the last 9 years...

Resposta da GolfNow
You’ll never get a refund!!!
Golf now charged my card for a tee time, that I never got confirmation or a receipt for. Called customer service, who informed me, that although golf now was at fault, they would credit my account for 6 months. I demanded a full refund to my card. They refused. So they screw up and still keep my money. Never ever again. DO NOT USE GOLF-NOW

Resposta da GolfNow
it would not take my pass word i had to…
it would not take my pass word i had to keep changing it

Resposta da GolfNow
I canceled my reservation 22 hours…
I canceled my reservation 22 hours prior to my tee time due to an emergency medical condition, and I did not get any credit or refund. I understand the policy requires 24 hrs' notice. However, 22 hours is plenty of time; the golf course was able to re-book my spot in no time, so why I did not get any credit or refund? what a joke

Resposta da GolfNow
rip off company
I got dupped into joining this outfit. I can never get any deals. I search all courses within 15 miles of Stuart FL Out as far a 10-12 days. Never any tee times available at a discount rate. I asked for a refund and no response. Save your money, go directly to the courses you prefer. This Golfpass Goodnow id as rip off.

Resposta da GolfNow
Easy to book and found my tee time…
Easy to book and found my tee time easily.

Resposta da GolfNow
When I book more than 1 why aren't they…
When I book more than 1 why aren't they all under my name?

Resposta da GolfNow
Canceled my Paid Membership because these guys are terrible
These guys are terrible. I'm a paid member and could not move a tee time. They would not move it for me. So, I canceled for a full refund. Unbelievable!

Resposta da GolfNow
This is the absolute worst company I've…
This is the absolute worst company I've ever seen. They'll use fine print to take your money and provide no customer support. I paid extra money to cancel which I did cancel due to weather. They then issued a credit only that was next to impossible to use based on the small print. This is a bunch of crooks and avoid all costs.
UPDATE: YOU CAN SEE THE COMPANY RESPONDED TO MY REVIEW AND IT IS A CANNED RESPONSE. I HAVE ALREADY TALKED TO THEIR REPRESENTATIVES ON MULTIPLE OCCASIONS AND THEY ALL TOLD ME THERE WAS NOTHING THEY WOULD DO TO HELP MY SITUATION. THIS RESPONSE IS SIMPLY TO CONFUSE OTHER PEOPLE THAT ARE READING THESE REVIEWS TO SUGGEST THAT THEIR CUSTOMER SERVICE IS SOMEWHAT HELPFUL. THEY ARE NOT. IF YOU REALLY WANT TO FIX THE SITUATION THEN FEEL FREE TO REACH OUT AND RESOLVE IT AT (540)840-8470 and then I will appropriately update this review.

Resposta da GolfNow
Using points is not easy
HI! I wanted to use my points at booking. Instructions stated that there would be a pop up at payment. Nothing showed up so I was not able to use my points. Suggestions?

Resposta da GolfNow
Duplicate Charges Not Refunded By Golf Now- Stay Away!!!
I booked three tee times in Florida on Golf Now before I left Canada in early January this year. I arrived at the first course and paid my green fees in the Pro Shop for the reservation, and then when I returned to Canada, I see a charge for $100.16 from Golf Now for the same reservation that I paid at the course. I thought it would be a straight forward conversation with Golf Now to refund the duplicate charge. After contacting customer Service (Ridley), and after providing all the necessary documentation which clearly outlines the duplicated charge including credit card statements, course information, credit card information, date & time of the booking etc, Golf Now is saying that they cannot see the charge in their records and they will not be refunding the $100.16 Cdn funds. This is outright fraud!! I would recommend not using Golf Now ever, as there ability to manage even the simplest of customer service issues reveals a fundamental problem with using this platform. I would recommend calling the Pro Shop directly for all future bookings.

Resposta da GolfNow
The website shows a hot deal which I…
The website shows a hot deal which I book with my credit card and after I provide a credit card it states t time is no longer available. But the t time continues to show available on the website again that day and the next day so I tried again and same result. Then my login shows an error and to contact customer service but their is no customer service number to find anywhere on their website so you have to google the service number which I called. The first call dropped while waiting for an agent, the second call dropped after getting an agent who I asked to check if in fact the t time was available or not so I had to call in a third time and the agent said they are having trouble updating t times. I asked why the system books my credit card and then tells me the t time is no longer available vs telling me first and she had no answer. This system has promise but their execution is very poor.

Resposta da GolfNow
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