I visited the shop in Bakewell twice recently, each time to buy a pair of walking boots, once for my son and once for my partner. Each time, my family members said they were very pleased with the serv... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoRutland Square Unit 3, DE45 1BT Bakewell, England, GB
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Veja o que dizem as avaliações
Great experience in store today. Was looking for trousers and a waterproof for my husband. Roger showed me all the suitable waterproof jackets, explained prices and differences. Waited patiently while... Ver mais
A empresa respondeu
The efficiency of your staff and the knowledge he had, Rogo was able to get what I wanted swiftly.
A empresa respondeu
We were visiting Bakewell in our new motorhome and needed a folding table. We went into the store and a very helpful gentleman showed us where everything was we needed. He was a credit to your company... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- Loja de roupas desportivas
- Loja de Bicicleta
- Clube de Escalada
- Serviço de passeio a cavalo
- Loja de artigos de corrida
Sobre GO Outdoors - Bakewell (Express)
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito pela empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Informações de contato
Rutland Square Unit 3, DE45 1BT, Bakewell, England, Reino Unido
4,9
Excelente
178 avaliações
Pede aos clientes que avaliem
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Amazing service from James and Tom when…
Amazing service from James and Tom when me and my dad poped in today for a last minuet shop for t-shirts before going camping, helped me pick out a good pair of shoes and were very friendly when i was picking out shirts! :)
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
New walking shoes
Roger was very helpful helping my wife choose some new walking shoes and suggested good accessories.
He was polite and not at all pushy, would definitely shop there again.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
My daughter and I went into the…
My daughter and I went into the Bakewell shop to buy some new walking boots for her Christmas present. Toby,Tom and James were very helpful in choosing the right boots for the right price. A very happy daughter. Many thanks. Mark
27 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Roger helped us in selecting coats for…
Roger helped us in selecting coats for my wife and myself. Helped recovering tags so we could try comfortably and advising of the member card. Nothing was too much trouble and he’s a credit to your company
22 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Bakewell Out Doors Shop
Very helpful & pleasant service from James. He went out of his way to make us feel welcomed. Would highly recommend you go to this shop if you can. 5*
22 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I visited the shop to purchase some…
I visited the shop to purchase some walking boots. The gentleman was knowledgeable and helpful.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Waterproof footwear.
Brilliant service; good advice on waterproof footwear
17 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Real people and real service
Went in looking for Yak Trax, sealskin socks and wetsuit wash, came away with having ordered the wash and purchased the other items. Staff were friendly and helpful, signed up for the store card and immediately saved on all three purchases. What’s not to like. Better than an online experience any day.
11 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
A very straight forward exchange experience
We were assisted today by Morgan, in the Bakewell store. She patiently helped me exchange some waterproof trousers, finding different sizes until I found a pair that fitted. This was much appreciated
Thank you 😊
11 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Knowledgeable staff
Roger and Tom provided a brilliant customer service. Kitted out with a new ruck sack, pants, gloves and gators. Great advice offered based on my needs. Wouldn’t hesitate to recommend. Much better than Mountain Warehouse around the corner.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tidy organised shop friendly and helpful staff
Tidy organised shop. Very friendly staff. Asked to use fitting room and sales associate very helpful. Had a pleasant chat with another sales associate at the till. Very welcoming and positive store highly recommend.
4 de janeiro de 2026
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Boot purchase
James was incredibly helpful and sorted us with new walking boots. He helped us sign up to the go outdoors club saving is money on future purchases. Very friendly and knowledgeable. Would highly recommend.
29 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Roger was very helped us to find…
Roger was very helped us to find exactly what we needed
24 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
The sales assistant James was ultra…
The sales assistant James was ultra helpful whilst I was doing my Xmas shopping cannily helping me dupe the wife so she didn’t know what I was buying as it was a gift for her.
Great friendly and helpful staff.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent customer service and assistance.
Everytime I have visited this store I have had great customer service. The staff are knowledge, patient, and very personable. I was served by Roger on Dec 19th 2025 and he bent over backwards to help me work out what size I needed for my husband by going back through mine and my husband previous purchases.
This level of service is what keeps us returning to this store.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Staff members were very nice and I…
Staff members were very nice and I liked the T shirt selection
20 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Go out doors Bakewell. Visited the Bakewell store today to be…
Visited the Bakewell store today to be greeted by store assistant James. James was very helpful trying to locate matching pompom hats. I was very pleased with my purchase and gained a wealth of information regarding local history. I would recommend a visit to this store.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
DofE ready - great customer service.
Excellent customer service helping my son prepare for DofE - he’s now kitted out and great advice given. Thank you
30 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Resposta da GO Outdoors - Bakewell (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Buying new walking boots
Roger was great about helping me buy a pair of waterproof walking boots. I tried different pairs and he got me walking round to see which was the most comfortable.
28 de novembro de 2025
Avaliação não solicitada
Resposta da GO Outdoors - Bakewell (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
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